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Compare AnswerDash and RingCentral Engage

See this
side-by-side comparison of AnswerDash vs. RingCentral Engage
based on preference data from user reviews. AnswerDash rates 4.3/5 stars with 16 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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AnswerDash
AnswerDash
(16)
4.3 out of 5
AnswerDash
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
Star Rating
AnswerDash
AnswerDash
RingCentral Engage
RingCentral Engage
Market Segments
AnswerDash
AnswerDash
Small-Business (40.0% of reviews)
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
Entry Level Price
AnswerDash
AnswerDash
No pricing information available
RingCentral Engage
RingCentral Engage
No pricing information available

AnswerDash vs RingCentral Engage

  • Reviewers felt that RingCentral Engage meets the needs of their business better than AnswerDash.
  • When comparing quality of ongoing product support, reviewers felt that AnswerDash is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of AnswerDash over RingCentral Engage.
Categories
Shared Categories
AnswerDash
AnswerDash
RingCentral Engage
RingCentral Engage
AnswerDash and RingCentral Engage are categorized as Customer Self-Service
Pricing
AnswerDash
AnswerDash Pricing
Free Trial Unavailable
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
AnswerDash
AnswerDash
8.4
Responses: 15
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
Ease of Use
AnswerDash
AnswerDash
8.1
Responses: 15
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
Ease of Setup
AnswerDash
AnswerDash
7.4
Responses: 14
RingCentral Engage
RingCentral Engage
Not enough data available
Ease of Admin
AnswerDash
AnswerDash
8.5
Responses: 13
RingCentral Engage
RingCentral Engage
Not enough data available
Quality of Support
AnswerDash
AnswerDash
9.0
Responses: 15
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
Ease of Doing Business With
AnswerDash
AnswerDash
8.9
Responses: 14
RingCentral Engage
RingCentral Engage
Not enough data available
Product Direction (% positive)
AnswerDash
AnswerDash
6.9
Responses: 15
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
Features
Knowledge Share
Knowledge Base
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
Not enough data available
Searchable Articles
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Community Forums
AnswerDash
AnswerDash
Feature Not Available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Interactive FAQs & Forums
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Interaction
Web Portals
AnswerDash
AnswerDash
Feature Not Available
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Forum to Reponse
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Tickets and Tagging
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Live Chat
AnswerDash
AnswerDash
Not enough data available
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Reviewers' Company Size
Reviewers of both AnswerDash and RingCentral Engage were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
AnswerDash
AnswerDash
40.0%
RingCentral Engage
RingCentral Engage
54.2%
Mid-Market
(51-1000 emp.)
AnswerDash
AnswerDash
33.3%
RingCentral Engage
RingCentral Engage
25.0%
Enterprise
(> 1000 emp.)
AnswerDash
AnswerDash
26.7%
RingCentral Engage
RingCentral Engage
20.8%
Reviewers' Industry
AnswerDash
AnswerDash Industry
Information Technology and Services
20.0%
Non-Profit Organization Management
13.3%
Marketing and Advertising
13.3%
Computer Software
13.3%
Telecommunications
6.7%
Other
33.3%
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Reviews
Most Helpful Favorable Review
AnswerDash
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

Most Helpful Critical Review
AnswerDash
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

Discussions
AnswerDash
AnswerDash Discussions
Monty the Mongoose crying
AnswerDash has no discussions with answers
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
Screenshots
AnswerDash
AnswerDash Screenshots
RingCentral Engage
RingCentral Engage Screenshots
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