Compare AnswerDash vs Rhino Support

See this
comparison of AnswerDash vs. Rhino Support
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Solo
$47
per month
 
Pro
$97
per month
 
Platinum
$197
per month
 
Free Trial Unavailable
Free Trial
AnswerDash
Free Trial Unavailable
Rhino Support
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
8.3
Ease of Use
Ease of Use
8.0
7.9
Ease of Setup
Ease of Setup
7.4
Not enough data available
Ease of Admin
Ease of Admin
8.5
Not enough data available
Quality of Support
Quality of Support
8.9
7.7
Ease of Doing Business With
Ease of Doing Business With
8.9
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
6.7
8.5
Meets Requirements
AnswerDash
8.3
Rhino Support
8.3
Ease of Use
AnswerDash
8.0
Rhino Support
7.9
Ease of Setup
AnswerDash
7.4
Rhino Support
Not enough data available
Ease of Admin
AnswerDash
8.5
Rhino Support
Not enough data available
Quality of Support
AnswerDash
8.9
Rhino Support
7.7
Ease of Doing Business With
AnswerDash
8.9
Rhino Support
Not enough data available
Product Direction (% positive)
AnswerDash
6.7
Rhino Support
8.5

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Searchable Articles
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Community Forums
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Forum to Reponse
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Tickets and Tagging
AnswerDash
Not enough data available
Rhino Support
Not enough data available
Live Chat
AnswerDash
Not enough data available
Rhino Support
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
36.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
36.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
27.3%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
Rhino Support
Small-Business
36.4%
Mid-Market
36.4%
Enterprise
27.3%

Reviewers' Industry

 
Information Technology and Services
21.4%
Education Management
18.2%
 
Marketing and Advertising
14.3%
Retail
9.1%
 
Computer Software
14.3%
Marketing and Advertising
9.1%
 
Telecommunications
7.1%
Internet
9.1%
 
Printing
7.1%
Information Technology and Services
9.1%
 
Other
35.7%
Other
45.5%
AnswerDash
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Printing
7.1%
Other
35.7%
Rhino Support
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

User in Medical Devices

Overall very useable and easy to get accustomed to using. I've used others similar and found this to be most user friendly.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

 
AnswerDash
Most Helpful Favorable Review
Administrator in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Rhino Support
Most Helpful Favorable Review
User in Medical Devices

Overall very useable and easy to get accustomed to using. I've used others similar and found this to be most user friendly.

Screenshots

 
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