Compare AnswerDash vs MyGuide

See this
comparison of AnswerDash vs. MyGuide
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
AnswerDash
Free Trial Unavailable
MyGuide
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
10.0
Ease of Use
Ease of Use
8.0
9.7
Ease of Setup
Ease of Setup
7.4
Not enough data available
Ease of Admin
Ease of Admin
8.5
Not enough data available
Quality of Support
Quality of Support
8.9
10.0
Ease of Doing Business With
Ease of Doing Business With
8.9
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
6.7
7.7
Meets Requirements
AnswerDash
8.3
MyGuide
10.0
Ease of Use
AnswerDash
8.0
MyGuide
9.7
Ease of Setup
AnswerDash
7.4
MyGuide
Not enough data available
Ease of Admin
AnswerDash
8.5
MyGuide
Not enough data available
Quality of Support
AnswerDash
8.9
MyGuide
10.0
Ease of Doing Business With
AnswerDash
8.9
MyGuide
Not enough data available
Product Direction (% positive)
AnswerDash
6.7
MyGuide
7.7

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
MyGuide
Not enough data available
Searchable Articles
AnswerDash
Not enough data available
MyGuide
Not enough data available
Community Forums
AnswerDash
Not enough data available
MyGuide
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
MyGuide
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
MyGuide
Not enough data available
Forum to Reponse
AnswerDash
Not enough data available
MyGuide
Not enough data available
Tickets and Tagging
AnswerDash
Not enough data available
MyGuide
Not enough data available
Live Chat
AnswerDash
Not enough data available
MyGuide
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
0%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%

Reviewers' Industry

 
Information Technology and Services
21.4%
Information Technology and Services
60.0%
 
Marketing and Advertising
14.3%
Internet
20.0%
 
Computer Software
14.3%
Computer Software
20.0%
 
Telecommunications
7.1%
 
Printing
7.1%
 
Other
35.7%
Other
0.0%
AnswerDash
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Printing
7.1%
Other
35.7%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

 
AnswerDash
Most Helpful Favorable Review
Eric G.
Administrator in Marketing and Advertising

AnswerDash makes it easy to quickly add Q&As to new sites. Adding and managing new Q&As is easy and fast. The ZenDesk app is a great way to encourage continued adoption by our customer service team but I can also quickly review Q&As in the AnswerDash...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

MyGuide
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

Screenshots

 
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