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Compare AnswerDash, Inline Manual, and Whatfix

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial Unavailable
Free Trial
Free Trial
AnswerDash
Free Trial Unavailable
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Whatfix
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
8.6
8.9
Ease of Use
Ease of Use
8.0
7.5
8.9
Ease of Setup
Ease of Setup
7.4
8.0
8.1
Ease of Admin
Ease of Admin
8.5
8.3
8.3
Quality of Support
Quality of Support
8.9
9.7
9.9
Ease of Doing Business With
Ease of Doing Business With
8.9
9.7
9.3
Product Direction (% positive)
Product Direction (% positive)
6.7
10.0
9.7
Meets Requirements
AnswerDash
8.3
Inline Manual
8.6
Whatfix
8.9
Ease of Use
AnswerDash
8.0
Inline Manual
7.5
Whatfix
8.9
Ease of Setup
AnswerDash
7.4
Inline Manual
8.0
Whatfix
8.1
Ease of Admin
AnswerDash
8.5
Inline Manual
8.3
Whatfix
8.3
Quality of Support
AnswerDash
8.9
Inline Manual
9.7
Whatfix
9.9
Ease of Doing Business With
AnswerDash
8.9
Inline Manual
9.7
Whatfix
9.3
Product Direction (% positive)
AnswerDash
6.7
Inline Manual
10.0
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.0
Searchable Articles
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.0
Community Forums
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
8.6
Interaction
Web Portals
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.6
Forum to Reponse
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0
Tickets and Tagging
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0
Live Chat
AnswerDash
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
50.0%
41.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
33.3%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
16.7%
23.9%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Whatfix
Small-Business
41.3%
Mid-Market
34.8%
Enterprise
23.9%

Reviewers' Industry

 
Marketing and Advertising
20.0%
Computer Software
42.9%
Computer Software
28.1%
 
Information Technology and Services
20.0%
Marketing and Advertising
14.3%
Information Technology and Services
17.5%
 
Computer Software
13.3%
Investment Management
14.3%
Consumer Goods
8.8%
 
Telecommunications
6.7%
Health, Wellness and Fitness
14.3%
Internet
7.0%
 
Printing
6.7%
Financial Services
14.3%
Telecommunications
3.5%
 
Other
33.3%
Other
0.0%
Other
35.1%
AnswerDash
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Computer Software
13.3%
Telecommunications
6.7%
Printing
6.7%
Other
33.3%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Whatfix
Computer Software
28.1%
Information Technology and Services
17.5%
Consumer Goods
8.8%
Internet
7.0%
Telecommunications
3.5%
Other
35.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

G2 User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Iziar R.
Administrator

This application is really easy to use for you and your clients. Since we created a platform with so much content in TravelContact, Whatfix helps our customers know every detail we offer. Now our clients, such as travel advisors, agencies, DMC have two...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 User

Would like to be able to select multiple elements on the same page when creating walkthroughs

 
AnswerDash
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Inline Manual
Most Helpful Favorable Review
G2 User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Whatfix
Most Helpful Favorable Review
Iziar R.
Administrator

This application is really easy to use for you and your clients. Since we created a platform with so much content in TravelContact, Whatfix helps our customers know every detail we offer. Now our clients, such as travel advisors, agencies, DMC have two...

Most Helpful Critical Review
G2 User

Would like to be able to select multiple elements on the same page when creating walkthroughs

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