Compare AnswerDash vs HubSpot Service Hub

See this
comparison of AnswerDash vs. HubSpot Service Hub
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. HubSpot Service Hub rates 4.3/5 stars with 26 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Enterprise
$1,200
/month
 
Service Hub Professional
$400
/month
 
Service Hub Starter
$50
/month
 
Service Hub Free
$0
 
Free Trial Unavailable
Free Trial Unavailable
AnswerDash
Free Trial Unavailable
HubSpot Service Hub
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Service Hub Free
$0
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.9
Ease of Use
Ease of Use
8.0
9.1
Ease of Setup
Ease of Setup
7.4
8.2
Ease of Admin
Ease of Admin
8.5
8.2
Quality of Support
Quality of Support
8.9
8.7
Ease of Doing Business With
Ease of Doing Business With
8.9
8.9
Product Direction (% positive)
Product Direction (% positive)
6.7
10.0
Meets Requirements
AnswerDash
8.3
HubSpot Service Hub
8.9
Ease of Use
AnswerDash
8.0
HubSpot Service Hub
9.1
Ease of Setup
AnswerDash
7.4
HubSpot Service Hub
8.2
Ease of Admin
AnswerDash
8.5
HubSpot Service Hub
8.2
Quality of Support
AnswerDash
8.9
HubSpot Service Hub
8.7
Ease of Doing Business With
AnswerDash
8.9
HubSpot Service Hub
8.9
Product Direction (% positive)
AnswerDash
6.7
HubSpot Service Hub
10.0

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
HubSpot Service Hub
8.2
Searchable Articles
AnswerDash
Not enough data available
HubSpot Service Hub
8.3
Community Forums
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available
Forum to Reponse
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available
Tickets and Tagging
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available
Live Chat
AnswerDash
Not enough data available
HubSpot Service Hub
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
65.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
30.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
3.8%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
HubSpot Service Hub
Small-Business
65.4%
Mid-Market
30.8%
Enterprise
3.8%

Reviewers' Industry

 
Marketing and Advertising
20.0%
Marketing and Advertising
21.2%
 
Information Technology and Services
20.0%
Telecommunications
9.1%
 
Computer Software
13.3%
Mechanical or Industrial Engineering
6.1%
 
Telecommunications
6.7%
Legal Services
6.1%
 
Printing
6.7%
Education Management
6.1%
 
Other
33.3%
Other
51.5%
AnswerDash
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Computer Software
13.3%
Telecommunications
6.7%
Printing
6.7%
Other
33.3%
HubSpot Service Hub
Marketing and Advertising
21.2%
Telecommunications
9.1%
Mechanical or Industrial Engineering
6.1%
Legal Services
6.1%
Education Management
6.1%
Other
51.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

G2 User

it's easy to use- much easier than our previous agency management system

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
AnswerDash
Most Helpful Favorable Review
G2 User in Internet

I very much liked the direct integration with Zendesk. I was hesitant about having to manage and interact with both Zendesk and AnswerDash separately, but these fears were assuaged fast. Our users also appreciated the 'ask another question' feature within...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

HubSpot Service Hub
Most Helpful Favorable Review
G2 User

it's easy to use- much easier than our previous agency management system

Most Helpful Critical Review
G2 User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Screenshots

 
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HubSpot Service Hub

Downloads

 No downloads providedNo downloads provided
AnswerDash
No downloads provided
HubSpot Service Hub
No downloads provided
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