Compare AnswerDash and HappyFox Help Desk
 AnswerDash |  HappyFox Help Desk Optimized for quick response | |
| Star Rating | AnswerDash | HappyFox Help Desk |
| Market Segments | AnswerDash Small-Business (40.0% of reviews) | HappyFox Help Desk Small-Business (45.8% of reviews) |
| Entry Level Price | AnswerDash No pricing information available | HappyFox Help Desk $29/agent /mo |
AnswerDash vs HappyFox Help Desk
When assessing the two solutions, reviewers found HappyFox Help Desk easier to use, set up, and administer. Reviewers also preferred doing business with HappyFox Help Desk overall.
- Reviewers felt that HappyFox Help Desk meets the needs of their business better than AnswerDash.
- When comparing quality of ongoing product support, reviewers felt that HappyFox Help Desk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HappyFox Help Desk over AnswerDash.
AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...
Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...
I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...
The way to create new tickets is a bit frustrating.
