Compare AnswerDash vs HappyFox

See this
comparison of AnswerDash vs. HappyFox
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. HappyFox rates 4.6/5 stars with 111 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29
per staff / month
 
Fantastic
$49
per staff / month
 
Enterprise
$69
per staff / month
 
Enterprise Plus
$89
per staff / month
 
Free Trial Unavailable
Free Trial Unavailable
AnswerDash
Free Trial Unavailable
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.9
Ease of Use
Ease of Use
8.0
9.3
Ease of Setup
Ease of Setup
7.4
8.9
Ease of Admin
Ease of Admin
8.5
9.1
Quality of Support
Quality of Support
8.9
9.2
Ease of Doing Business With
Ease of Doing Business With
8.9
9.3
Product Direction (% positive)
Product Direction (% positive)
6.7
9.2
Meets Requirements
AnswerDash
8.3
HappyFox
8.9
Ease of Use
AnswerDash
8.0
HappyFox
9.3
Ease of Setup
AnswerDash
7.4
HappyFox
8.9
Ease of Admin
AnswerDash
8.5
HappyFox
9.1
Quality of Support
AnswerDash
8.9
HappyFox
9.2
Ease of Doing Business With
AnswerDash
8.9
HappyFox
9.3
Product Direction (% positive)
AnswerDash
6.7
HappyFox
9.2

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
HappyFox
8.5
Searchable Articles
AnswerDash
Not enough data available
HappyFox
8.8
Community Forums
AnswerDash
Not enough data available
HappyFox
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
HappyFox
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
HappyFox
7.4
Forum to Reponse
AnswerDash
Not enough data available
HappyFox
8.1
Tickets and Tagging
AnswerDash
Not enough data available
HappyFox
9.3
Live Chat
AnswerDash
Not enough data available
HappyFox
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
46.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
39.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
15.0%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
HappyFox
Small-Business
46.0%
Mid-Market
39.0%
Enterprise
15.0%

Reviewers' Industry

 
Information Technology and Services
21.4%
Information Technology and Services
14.7%
 
Marketing and Advertising
14.3%
Computer Software
11.0%
 
Computer Software
14.3%
Higher Education
5.5%
 
Telecommunications
7.1%
Real Estate
3.7%
 
Printing
7.1%
Internet
3.7%
 
Other
35.7%
Other
61.5%
AnswerDash
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Printing
7.1%
Other
35.7%
HappyFox
Information Technology and Services
14.7%
Computer Software
11.0%
Higher Education
5.5%
Real Estate
3.7%
Internet
3.7%
Other
61.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Administrator in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

 
AnswerDash
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

HappyFox
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
Administrator in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

Screenshots

 
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