# Anrok vs Avalara Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate how it streamlines the monthly sales and use tax process through automation, making it easier to manage exemption certificates.
- **Users say** Anrok shines in its ease of implementation, with many noting that the setup process was quick and efficient, often taking just a week. This is particularly beneficial for businesses looking to get up and running without extensive delays.
- **Reviewers mention** that while Avalara has a robust feature set, some users find it challenging to match their specific workflow needs, indicating potential configuration hurdles that could impact day-to-day usability.
- **According to verified reviews** , Anrok stands out for its strong customer support, with users highlighting the responsiveness and effectiveness of the support team, which enhances the overall experience when issues arise.
- **G2 reviewers note** that Avalara's quality of support is an area for improvement, with some users expressing a desire for more proactive assistance, especially when navigating complex tax scenarios.
- **Users appreciate** Anrok's automation features, which significantly reduce errors in sales tax submissions and simplify the filing process. This efficiency is a key selling point for businesses looking to streamline their tax management.



| | Anrok | Avalara | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 287 | 813 | 
| **Largest Market Segment** | Mid-Market (55.0% of reviews) | Mid-Market (50.1% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Anrok

Pros:
- Ease of Use (72 reviews)
- Integrations (58 reviews)

Cons:
- Improvement Needed (48 reviews)
- Tax Issues (39 reviews)

### Avalara

Pros:
- Ease of Use (109 reviews)
- Tax Automation (84 reviews)

Cons:
- Poor Customer Support (92 reviews)
- Improvement Needed (66 reviews)

---
## Ratings Comparison
| Rating | Anrok | Avalara | 
|---|---|---|
  | **Meets Requirements** | 8.8 (257 reviews) | 8.1 (488 reviews) | 
  | **Ease of Use** | 8.9 (263 reviews) | 8.0 (634 reviews) | 
  | **Ease of Setup** | 8.4 (229 reviews) | 7.2 (457 reviews) | 
  | **Ease of Admin** | 8.9 (158 reviews) | 7.6 (290 reviews) | 
  | **Quality of Support** | 8.7 (249 reviews) | 6.8 (486 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (158 reviews) | 7.1 (296 reviews) | 
  | **Product Direction (% positive)** | 9.7 (259 reviews) | 7.6 (483 reviews) | 

---
## Pricing

### Anrok

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us

Description: Scale confidently with reconciliation, reporting, and advanced security


Key Features:
- Everything in Core
- Historical US sales tax return filings
- Advanced exemption certificate management

[Browse all 3 editions](https://www.g2.com/products/anrok/pricing)

#### Free Trial

Yes

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Anrok** | N/A | N/A |
| **Avalara** | 6.8/10 | 17 |

#### Global Shipping

| Feature | Anrok | Avalara | 
|---|---|---|
| **Integration** | Not enough data | 8.0 (16 reviews) | 
| **Reporting** | Not enough data | 7.3 (17 reviews) | 
| **Labels** | Not enough data | 6.7 (16 reviews) | 
| **Returns** | Not enough data | 7.1 (16 reviews) | 

#### Payments and Pricing

| Feature | Anrok | Avalara | 
|---|---|---|
| **Global Tax** | Not enough data | 6.9 (15 reviews) | 
| **Currency** | Not enough data | 6.6 (16 reviews) | 
| **Payment Methods** | Not enough data | 7.2 (17 reviews) | 
| **Cost** | Not enough data | 6.7 (16 reviews) | 
| **Pricing** | Not enough data | 6.2 (17 reviews) | 

#### Global ecommerce management

| Feature | Anrok | Avalara | 
|---|---|---|
| **Compliance** | Not enough data | 7.3 (16 reviews) | 
| **Delivery Tracking** | Not enough data | 7.0 (15 reviews) | 
| **Risk** | Not enough data | 7.3 (16 reviews) | 
| **Documents** | Not enough data | 7.1 (15 reviews) | 

#### Portals

| Feature | Anrok | Avalara | 
|---|---|---|
| **Marketplaces** | Not enough data | 7.0 (14 reviews) | 
| **Branding** | Not enough data | 6.3 (14 reviews) | 
| **Omnichannel** | Not enough data | Feature Not Available | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Anrok** | 8.2/10 | 252 |
| **Avalara** | 7.2/10 | 237 |

#### Tracking

| Feature | Anrok | Avalara | 
|---|---|---|
| **Sales Tax** | 9.4 (249 reviews) | 8.3 (211 reviews) | 
| **VAT** | 8.0 (213 reviews) | 6.5 (139 reviews) | 
| **GST** | 7.9 (199 reviews) | 6.8 (138 reviews) | 
| **Exemptions** | 8.5 (224 reviews) | 7.7 (176 reviews) | 
| **Adjustments** | 8.3 (214 reviews) | 7.3 (159 reviews) | 
| **Localization** | 8.8 (221 reviews) | 7.6 (161 reviews) | 

#### Integrations

| Feature | Anrok | Avalara | 
|---|---|---|
| **Integrations** | 8.5 (238 reviews) | 7.1 (188 reviews) | 

#### Remittance

| Feature | Anrok | Avalara | 
|---|---|---|
| **Returns** | 9.0 (233 reviews) | 7.8 (187 reviews) | 
| **Notifications** | 8.8 (235 reviews) | 7.1 (165 reviews) | 
| **Global/Cross Borders** | 7.5 (202 reviews) | 6.2 (140 reviews) | 
| **Analytics** | 8.1 (221 reviews) | 7.1 (155 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Anrok | Avalara | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (75 reviews) | 7.3 (33 reviews) | 
| **Natural Language Interaction** | 7.0 (75 reviews) | 6.6 (29 reviews) | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Anrok** | N/A | N/A |
| **Avalara** | 8.9/10 | 19 |

#### Tax Planning

| Feature | Anrok | Avalara | 
|---|---|---|
| **Strategies** | Not enough data | 8.7 (15 reviews) | 
| **Exemptions** | Not enough data | 8.8 (16 reviews) | 
| **Credits** | Not enough data | 9.0 (15 reviews) | 
| **Estimations** | Not enough data | 8.9 (15 reviews) | 

#### Tax Filing

| Feature | Anrok | Avalara | 
|---|---|---|
| **Calculations** | Not enough data | 9.2 (16 reviews) | 
| **Rules & Regulations** | Not enough data | 8.9 (16 reviews) | 
| **Reporting** | Not enough data | 9.1 (18 reviews) | 

#### Workflows

| Feature | Anrok | Avalara | 
|---|---|---|
| **Integrations** | Not enough data | 8.8 (18 reviews) | 
| **Importing** | Not enough data | 9.0 (15 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Anrok** | N/A | N/A |
| **Avalara** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Anrok | Avalara | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)


**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)


---
## Reviewer Demographics

### By Company Size

| Segment | Anrok | Avalara | 
|---|---|---|
| **Small-Business** | 44.2% | 37.7% | 
| **Mid-Market** | 55.0% | 50.1% | 
| **Enterprise** | 0.7% | 12.2% | 

### By Industry

#### Anrok

- **Computer Software:** 62.1%
- **Information Technology and Services:** 11.9%
- **Accounting:** 7.8%
- **Marketing and Advertising:** 2.2%
- **Hospital & Health Care:** 2.2%
- **Computer & Network Security:** 1.9%
- **Financial Services:** 1.9%
- **Real Estate:** 1.5%
- **Entertainment:** 0.7%
- **Information Services:** 0.7%
- **Other:** 7.1%

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.7%
- **Accounting:** 9.3%
- **Manufacturing:** 8.7%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.5%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 36.0%

---
## Alternatives

### Alternatives to Anrok

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (250 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (375 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [Numeral](https://www.g2.com/products/numeral-sales-tax-platform-numeral/reviews) — 4.0/5 stars (17 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (88 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (150 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (115 reviews)
- [DualEntry](https://www.g2.com/products/dualentry/reviews) — 4.9/5 stars (123 reviews)

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (250 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (88 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (375 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.4/5 stars (34 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (29 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)

---
## Top Discussions

### Anrok

- Title: [What is Anrok used for?](https://www.g2.com/discussions/what-is-anrok-used-for) — 2 comments
  > **Top comment:** "Sales tax compliance for SaaS companies"

### Avalara

- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anrok-vs-avalara)