# AmTrav vs Egencia by Amex GBT Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AmTrav excels in user experience, highlighting its **user-friendly interface** for both travelers and administrators. Users appreciate the intuitive design and the comprehensive reporting features, which make managing travel easier.
- **Users say** that Amex GBT Egencia offers a streamlined experience by consolidating all travel needs into a single app. This integration saves time and provides a variety of options for airlines, hotels, and rental cars, which helps users stay within budget.
- **Reviewers mention** that AmTrav's customer support is a standout feature, with many praising the **24/7 availability** and personalized assistance from account managers like Ally Michelson. This level of support is often cited as a key reason for user satisfaction.
- **According to verified reviews** , Amex GBT Egencia is noted for its ease of locating itineraries and receipts, making it easier for users to manage bookings and finances. This functionality is particularly appreciated by users who need quick access to important travel information.
- **G2 reviewers highlight** that while AmTrav has a higher rating for ease of setup and administration, Amex GBT Egencia still provides a solid experience, though some users find it less intuitive during the booking process compared to AmTrav's offerings.
- **Users report** that AmTrav's ability to control spending through its out-of-policy function is a significant advantage, especially for companies looking to manage travel expenses effectively. This feature, combined with strong customer support, makes it a compelling choice for mid-market businesses.



| | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 27 | 920 | 
| **Largest Market Segment** | Mid-Market (76.0% of reviews) | Enterprise (48.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### AmTrav

Pros:
- Customer Support (5 reviews)
- Experience (5 reviews)

Cons:
- Booking Issues (2 reviews)
- Lack of Flexibility (2 reviews)

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

---
## Ratings Comparison
| Rating | AmTrav | Egencia by Amex GBT | 
|---|---|---|
  | **Meets Requirements** | 9.3 (19 reviews) | 9.1 (694 reviews) | 
  | **Ease of Use** | 9.4 (21 reviews) | 9.1 (704 reviews) | 
  | **Ease of Setup** | 9.7 (13 reviews) | 9.0 (348 reviews) | 
  | **Ease of Admin** | 10.0 (8 reviews) | 8.8 (248 reviews) | 
  | **Quality of Support** | 9.3 (19 reviews) | 8.9 (620 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (9 reviews) | 8.9 (253 reviews) | 
  | **Product Direction (% positive)** | 8.3 (20 reviews) | 8.0 (643 reviews) | 

---
## Pricing

### AmTrav

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **AmTrav** | 9.0/10 | 17 |
| **Egencia by Amex GBT** | 8.7/10 | 446 |

#### Expense Reports

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Ease of Creating Expense Reports** | Not enough data | 8.5 (44 reviews) | 
| **Bank / Credit Card Integration** | Not enough data | 8.6 (47 reviews) | 
| **Smart Categorization** | Not enough data | 8.8 (45 reviews) | 
| **Digital Receipt Management** | Not enough data | 8.7 (44 reviews) | 
| **Employee Reimbursement** | Not enough data | 8.4 (33 reviews) | 
| **Currency Conversions** | Not enough data | 8.5 (28 reviews) | 
| **Credit Card Integration** | Not enough data | 8.7 (45 reviews) | 

#### Agentic AI - Expense Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Ease of Booking** | 9.5 (17 reviews) | 9.0 (388 reviews) ✓ Verified | 
| **Itinerary Management** | 9.3 (10 reviews) | 8.9 (362 reviews) ✓ Verified | 
| **Trip Notifications** | 8.8 (8 reviews) | 9.1 (356 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.3 (7 reviews) | 8.2 (249 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.4 (34 reviews) | 
| **Electronic Payments** | Not enough data | 8.4 (36 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.7 (31 reviews) | 

#### Generative AI - Expense Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Receipt Capture** | Not enough data | 8.5 (34 reviews) | 
| **Mileage Tracking** | Not enough data | 8.3 (27 reviews) | 
| **Travel Itinerary and Flight Status Updates** | Not enough data | 8.8 (52 reviews) | 

#### Platform

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Embedded AI / Machine Learning** | Not enough data | 8.4 (30 reviews) | 
| **Complex Approval Workflow** | Not enough data | 9.0 (30 reviews) | 

#### Administration

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **PCI Regulation Compliant** | Not enough data | 9.0 (25 reviews) | 

#### Administration

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.9 (28 reviews) | 
| **Workflow** | Not enough data | 8.8 (30 reviews) | 
| **Automated Reminders** | Not enough data | 8.9 (40 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.8 (37 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (37 reviews) | 

#### Platform

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (36 reviews) | 
| **APIs / Integration** | Not enough data | 7.8 (25 reviews) | 
| **Internationalization** | Not enough data | 8.4 (29 reviews) | 
| **Performance and Reliability** | Not enough data | 8.8 (43 reviews) | 
| **Mobile User Support** | Not enough data | 8.7 (38 reviews) | 
| **Offline** | Not enough data | 8.3 (27 reviews) | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **AmTrav** | N/A | N/A |
| **Egencia by Amex GBT** | 8.1/10 | 18 |

#### Setup

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Data** | Not enough data | 8.3 (16 reviews) | 
| **Approvals** | Not enough data | 8.6 (16 reviews) | 
| **Alignment** | Not enough data | 8.2 (16 reviews) | 

#### Performance

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **KPIs** | Not enough data | 7.7 (15 reviews) | 
| **Benchmarks** | Not enough data | 7.6 (16 reviews) | 
| **Forecasting** | Not enough data | 7.6 (14 reviews) | 
| **Savings** | Not enough data | 8.2 (15 reviews) | 

#### Payment Cards

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **One-time Virtual** | Not enough data | 8.8 (13 reviews) | 
| **Recurring Virtual** | Not enough data | 8.7 (13 reviews) | 
| **Physical** | Not enough data | 7.8 (12 reviews) | 

#### Reporting

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Real time** | Not enough data | 8.8 (14 reviews) | 
| **Multiple Views** | Not enough data | 8.7 (14 reviews) | 
| **Export** | Not enough data | 9.0 (14 reviews) | 
| **Budgets** | Not enough data | 9.0 (13 reviews) | 

#### Payments

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Vendor** | Not enough data | 7.8 (12 reviews) | 
| **Recurring** | Not enough data | 8.3 (12 reviews) | 
| **Employee Reimbursements** | Not enough data | 8.7 (13 reviews) | 
| **ACH** | Not enough data | 6.3 (12 reviews) | 

#### Fraud & Risk Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Notifications** | Not enough data | 7.6 (13 reviews) | 
| **Unique Cards** | Not enough data | 7.8 (12 reviews) | 
| **Controls** | Not enough data | 7.6 (12 reviews) | 

#### Agentic AI - Spend Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.3 (5 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **AmTrav** | N/A | N/A |
| **Egencia by Amex GBT** | 8.3/10 | 566 |

#### Expense Reporting

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Expense Automation** | Not enough data | 8.5 (217 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.5 (227 reviews) ✓ Verified | 
| **Compliance** | Not enough data | 9.0 (280 reviews) ✓ Verified | 
| **Mobile Functionality** | Not enough data | 8.8 (271 reviews) ✓ Verified | 

#### Travel Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Ease of Booking** | 9.5 (17 reviews) | 9.0 (388 reviews) ✓ Verified | 
| **Itinerary Management** | 9.3 (10 reviews) | 8.9 (362 reviews) ✓ Verified | 
| **Trip Notifications** | 8.8 (8 reviews) | 9.1 (356 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.3 (7 reviews) | 8.2 (249 reviews) ✓ Verified | 

#### Approval 

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Rules** | Not enough data | 9.0 (318 reviews) ✓ Verified | 
| **Workflows** | Not enough data | 8.9 (285 reviews) ✓ Verified | 
| **Submit** | Not enough data | Feature Not Available | 

#### AI - Travel Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Personalization** | Not enough data | 7.1 (69 reviews) | 
| **Predictive Analytics** | Not enough data | 7.3 (72 reviews) | 
| **Cost Savings** | Not enough data | 8.0 (74 reviews) | 
| **Efficiency** | Not enough data | 8.2 (74 reviews) | 
| **Real-Time Assistance** | Not enough data | 7.5 (76 reviews) | 

#### Agentic AI - Travel Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (25 reviews) | 

#### Employee Risk Management

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | 9.7 (6 reviews) | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **AmTrav** | N/A | N/A |
| **Egencia by Amex GBT** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management)


**Unique to Egencia by Amex GBT (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Spend Management Software](https://www.g2.com/categories/spend-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AmTrav | Egencia by Amex GBT | 
|---|---|---|
| **Small-Business** | 12.0% | 13.6% | 
| **Mid-Market** | 76.0% | 38.1% | 
| **Enterprise** | 12.0% | 48.3% | 

### By Industry

#### AmTrav

- **E-Learning:** 16.7%
- **Non-Profit Organization Management:** 8.3%
- **Financial Services:** 8.3%
- **Insurance:** 8.3%
- **Hospital & Health Care:** 8.3%
- **Broadcast Media:** 4.2%
- **Computer Hardware:** 4.2%
- **Computer Software:** 4.2%
- **Education Management:** 4.2%
- **Food Production:** 4.2%
- **Other:** 29.2%

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.4%
- **Computer Software:** 8.3%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

---
## Alternatives

### Alternatives to AmTrav

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### Alternatives to Egencia by Amex GBT

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- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7134 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
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- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2459 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)

---
## Top Discussions

### AmTrav

No discussions available for this product.

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amtrav-vs-egencia-by-amex-gbt)