# AMS360, Agency Matrix vs HawkSoft Comparison | | AMS360 | Agency Matrix | HawkSoft | |---|---|---|---| | **Star Rating** | 4.3 out of 5 | 3.6 out of 5 | 4.8 out of 5 | | **Total Reviews** | 935 | 26 | 84 | | **Largest Market Segment** | Small-Business (77.6% of reviews) | Small-Business (83.3% of reviews) | Small-Business (95.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | Contact Us | --- ## Top Pros & Cons ### AMS360 Pros: - Ease of Use (101 reviews) - Integrations (30 reviews) Cons: - Lack of User-Friendliness (20 reviews) - Learning Curve (19 reviews) ### Agency Matrix Pros: - Data Management (1 reviews) - Organization (1 reviews) ### HawkSoft Pros: - Centralization (1 reviews) - Client Management (1 reviews) Cons: - Integration Issues (1 reviews) - Policy Management (1 reviews) --- ## Ratings Comparison | Rating | AMS360 | Agency Matrix | HawkSoft | |---|---|---|---| | **Meets Requirements** | 8.4 (616 reviews) | 7.5 (18 reviews) | 9.3 (71 reviews) | | **Ease of Use** | 8.2 (681 reviews) | 7.7 (18 reviews) | 9.2 (72 reviews) | | **Ease of Setup** | 7.8 (414 reviews) | 8.1 (7 reviews) | 8.8 (44 reviews) | | **Ease of Admin** | 7.7 (211 reviews) | 8.3 (6 reviews) | 9.2 (39 reviews) | | **Quality of Support** | 8.6 (595 reviews) | 7.5 (18 reviews) | 9.6 (70 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (225 reviews) | 7.5 (6 reviews) | 9.5 (39 reviews) | | **Product Direction (% positive)** | 7.9 (579 reviews) | 6.8 (18 reviews) | 9.8 (70 reviews) | --- ## Pricing ### AMS360 #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Agency Matrix #### Entry-Level Pricing No pricing available #### Free Trial No information available ### HawkSoft #### Entry-Level Pricing Plan: HawkSoft Subscription Price: Contact Us Description: Our pricing model is based on a flat base fee plus a user fee of $94 per user per month. HawkSoft is committed to delivering a great value at a transparent, fair price. We do not do minimum length contracts, early termination fees, data extraction fees, or artificially low "introductory" offers followed by exponential increases. Please contact us for a pricing proposal. Key Features: - P&C policy management - Automated documentation and E&O mitigation - Reporting / Sales Pipeline [Learn more about HawkSoft](https://www.g2.com/products/hawksoft/reviews) #### Free Trial No --- ## Features Comparison By Category ### Insurance Agency Management Systems | Product | Score | Reviews | |---|---|---| | **AMS360** | 7.6/10 | 555 | | **Agency Matrix** | 7.7/10 | 13 | | **HawkSoft** | 9.0/10 | 61 | #### Administration | Feature | AMS360 | Agency Matrix | HawkSoft | |---|---|---|---| | **Accounting** | 7.4 (441 reviews) | 7.5 (6 reviews) | 8.5 (34 reviews) | | **Contact Management** | 8.2 (489 reviews) | 8.5 (11 reviews) | 9.3 (52 reviews) | | **Commissions** | 7.6 (443 reviews) | 7.3 (5 reviews) | 8.5 (36 reviews) | | **Sales Tools** | 6.6 (413 reviews) | 8.1 (8 reviews) | 8.2 (49 reviews) | | **Reporting & Dashboards** | 7.4 (459 reviews) | 8.1 (9 reviews) | 9.0 (54 reviews) | | **Payment Processing** | 6.8 (394 reviews) | Not enough data | 9.3 (43 reviews) | | **Email Integration** | 7.7 (444 reviews) | 7.8 (9 reviews) | 8.9 (54 reviews) | | **Task Management** | 8.1 (463 reviews) | 7.6 (9 reviews) | 9.4 (51 reviews) | #### Insurance Documentation | Feature | AMS360 | Agency Matrix | HawkSoft | |---|---|---|---| | **Claims Management** | 7.6 (431 reviews) | 6.0 (5 reviews) | 8.5 (41 reviews) | | **Policy Management** | 8.7 (495 reviews) | 7.5 (10 reviews) | 9.5 (57 reviews) | | **Invoicing & Receipts** | 7.7 (450 reviews) | Not enough data | 9.0 (46 reviews) | | **Electronic Signatures** | 7.3 (414 reviews) | 8.1 (7 reviews) | 9.3 (36 reviews) | --- ## Categories **Shared Categories (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) **Unique to HawkSoft (2):** [Property & Casualty Policy Administration Systems](https://www.g2.com/categories/property-casualty-policy-administration-systems), [Insurance Suites Software](https://www.g2.com/categories/insurance-suites) --- ## Reviewer Demographics ### By Company Size | Segment | AMS360 | Agency Matrix | HawkSoft | |---|---|---|---| | **Small-Business** | 77.6% | 83.3% | 95.2% | | **Mid-Market** | 18.3% | 12.5% | 2.4% | | **Enterprise** | 4.1% | 4.2% | 2.4% | ### By Industry #### AMS360 - **Insurance:** 93.2% - **Accounting:** 3.1% - **Financial Services:** 1.8% - **Information Technology and Services:** 0.5% - **Automotive:** 0.2% - **Manufacturing:** 0.1% - **Consulting:** 0.1% - **Real Estate:** 0.1% - **Professional Training & Coaching:** 0.1% - **Management Consulting:** 0.1% - **Other:** 0.7% #### Agency Matrix - **Insurance:** 70.8% - **Automotive:** 8.3% - **Political Organization:** 4.2% - **Information Technology and Services:** 4.2% - **Hospital & Health Care:** 4.2% - **Graphic Design:** 4.2% - **Accounting:** 4.2% #### HawkSoft - **Insurance:** 95.2% - **Retail:** 1.2% - **Information Technology and Services:** 1.2% - **Information Services:** 1.2% - **Financial Services:** 1.2% --- ## Alternatives ### Alternatives to AMS360 - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1563 reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews) - [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews) - [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews) - [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews) - [Momentum AMP, formerly Nowcerts](https://www.g2.com/products/momentum-amp-formerly-nowcerts/reviews) — 3.8/5 stars (7 reviews) - [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews) - [NextAgency](https://www.g2.com/products/nextagency/reviews) — 4.8/5 stars (37 reviews) - [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews) - [SmartOffice](https://www.g2.com/products/smartoffice/reviews) — 3.7/5 stars (28 reviews) ### Alternatives to Agency Matrix - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews) - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1563 reviews) - [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews) - [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews) - [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews) - [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews) - [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews) - [Bridge Insure](https://www.g2.com/products/bridge-insure/reviews) — 4.6/5 stars (83 reviews) - [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews) - [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews) ### Alternatives to HawkSoft - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews) - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1563 reviews) - [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews) - [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews) - [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews) - [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews) - [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews) - [Duck Creek Policy](https://www.g2.com/products/duck-creek-policy/reviews) — 4.6/5 stars (118 reviews) - [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews) - [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews) --- ## Top Discussions ### AMS360 - Title: [Are there classes on reports?](https://www.g2.com/discussions/37123-are-there-classes-on-reports) — 3 comments, 2 upvotes > **Top comment:** "Yes. There are user group meetings that are held that provide this training. You will need to create a free account at NetVu.org. This is a must have..." ### Agency Matrix - Title: [What insurance company uses ITC Agency Matrix?](https://www.g2.com/discussions/what-insurance-company-uses-itc-agency-matrix) — 1 comment > **Top comment:** "I work for The Rice Insurance & Financial Group, which is an independent agency out of Richmond, VA. We use Agency Matrix. To my knowledge, there are lots of..." ### HawkSoft - Title: [What is applied epic?](https://www.g2.com/discussions/hawksoft-what-is-applied-epic) — 2 comments > **Top comment:** "Applied Epic is another type of insurance agency management system software." - Title: [What does EZLynx cost?](https://www.g2.com/discussions/what-does-ezlynx-cost) — 1 comment > **Top comment:** "Our agency has three locations and 20 users. We have the consumer quoting add-on for our website as well. The annual cost is approximately $4,500." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ams360-vs-zywave-agency-matrix-vs-hawksoft)