# AMS360 vs Agency Matrix Comparison --- ## AI Generated Summary - **G2 reviewers report** that AMS360 excels in centralizing information, allowing users to manage everything from clients to financials seamlessly. Users appreciate the ability to track transactions and access important documents without switching platforms, which enhances overall efficiency. - **Users say** that Agency Matrix is very user-friendly, with many highlighting its intuitive navigation. Reviewers mention that it keeps client information organized and easily accessible, making it a solid choice for those who prioritize simplicity in their daily operations. - **According to verified reviews** , AMS360 receives higher satisfaction ratings overall, reflecting its robust features and user support. Users have noted that the ease of transferring information from other systems, like Bridge, is a significant time-saver, showcasing its integration capabilities. - **Reviewers mention** that while Agency Matrix is easy to navigate, it may not offer the same depth of features as AMS360. Some users feel that AMS360's comprehensive reporting tools and policy management capabilities provide a more complete solution for managing an insurance agency. - **G2 reviewers highlight** the quality of support provided by AMS360, with many users expressing satisfaction with the assistance they receive. In contrast, while Agency Matrix has a decent support rating, some users feel it could improve in this area to match the expectations set by AMS360. - **Users report** that AMS360's implementation process is quick and efficient, with an intuitive onboarding wizard that helps new users get started. This contrasts with Agency Matrix, where some users have expressed a desire for a more streamlined setup experience to enhance their initial engagement with the software. | | AMS360 | Agency Matrix | |---|---|---| | **Star Rating** | 4.3 out of 5 | 3.6 out of 5 | | **Total Reviews** | 936 | 26 | | **Largest Market Segment** | Small-Business (77.7% of reviews) | Small-Business (83.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### AMS360 Pros: - Ease of Use (101 reviews) - Integrations (30 reviews) Cons: - Lack of User-Friendliness (20 reviews) - Learning Curve (19 reviews) ### Agency Matrix Pros: - Data Management (1 reviews) - Organization (1 reviews) --- ## Ratings Comparison | Rating | AMS360 | Agency Matrix | |---|---|---| | **Meets Requirements** | 8.4 (616 reviews) | 7.5 (18 reviews) | | **Ease of Use** | 8.2 (682 reviews) | 7.7 (18 reviews) | | **Ease of Setup** | 7.8 (415 reviews) | 8.1 (7 reviews) | | **Ease of Admin** | 7.7 (211 reviews) | 8.3 (6 reviews) | | **Quality of Support** | 8.6 (595 reviews) | 7.5 (18 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (225 reviews) | 7.5 (6 reviews) | | **Product Direction (% positive)** | 7.9 (579 reviews) | 6.8 (18 reviews) | --- ## Pricing ### AMS360 #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Agency Matrix #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Insurance Agency Management Systems | Product | Score | Reviews | |---|---|---| | **AMS360** | 7.6/10 | 556 | | **Agency Matrix** | 7.7/10 | 13 | #### Administration | Feature | AMS360 | Agency Matrix | |---|---|---| | **Accounting** | 7.4 (441 reviews) | 7.5 (6 reviews) | | **Contact Management** | 8.2 (490 reviews) | 8.5 (11 reviews) | | **Commissions** | 7.6 (443 reviews) | 7.3 (5 reviews) | | **Sales Tools** | 6.6 (413 reviews) | 8.1 (8 reviews) | | **Reporting & Dashboards** | 7.4 (459 reviews) | 8.1 (9 reviews) | | **Payment Processing** | 6.8 (394 reviews) | Not enough data | | **Email Integration** | 7.7 (444 reviews) | 7.8 (9 reviews) | | **Task Management** | 8.1 (463 reviews) | 7.6 (9 reviews) | #### Insurance Documentation | Feature | AMS360 | Agency Matrix | |---|---|---| | **Claims Management** | 7.6 (431 reviews) | 6.0 (5 reviews) | | **Policy Management** | 8.7 (496 reviews) | 7.5 (10 reviews) | | **Invoicing & Receipts** | 7.7 (450 reviews) | Not enough data | | **Electronic Signatures** | 7.3 (414 reviews) | 8.1 (7 reviews) | --- ## Categories **Shared Categories (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) --- ## Reviewer Demographics ### By Company Size | Segment | AMS360 | Agency Matrix | |---|---|---| | **Small-Business** | 77.7% | 83.3% | | **Mid-Market** | 18.3% | 12.5% | | **Enterprise** | 4.1% | 4.2% | ### By Industry #### AMS360 - **Insurance:** 93.2% - **Accounting:** 3.1% - **Financial Services:** 1.8% - **Information Technology and Services:** 0.5% - **Automotive:** 0.2% - **Manufacturing:** 0.1% - **Consulting:** 0.1% - **Real Estate:** 0.1% - **Professional Training & Coaching:** 0.1% - **Management Consulting:** 0.1% - **Other:** 0.7% #### Agency Matrix - **Insurance:** 70.8% - **Automotive:** 8.3% - **Political Organization:** 4.2% - **Information Technology and Services:** 4.2% - **Hospital & Health Care:** 4.2% - **Graphic Design:** 4.2% - **Accounting:** 4.2% --- ## Alternatives ### Alternatives to AMS360 - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1563 reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (700 reviews) - [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews) - [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews) - [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews) - [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews) - [Momentum AMP, formerly Nowcerts](https://www.g2.com/products/momentum-amp-formerly-nowcerts/reviews) — 3.8/5 stars (7 reviews) - [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews) - [NextAgency](https://www.g2.com/products/nextagency/reviews) — 4.8/5 stars (37 reviews) - [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews) ### Alternatives to Agency Matrix - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (700 reviews) - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1563 reviews) - [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews) - [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews) - [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews) - [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews) - [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews) - [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews) - [Bridge Insure](https://www.g2.com/products/bridge-insure/reviews) — 4.6/5 stars (83 reviews) - [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews) --- ## Top Discussions ### AMS360 - Title: [Are there classes on reports?](https://www.g2.com/discussions/37123-are-there-classes-on-reports) — 3 comments, 2 upvotes > **Top comment:** "Yes. There are user group meetings that are held that provide this training. You will need to create a free account at NetVu.org. This is a must have..." ### Agency Matrix - Title: [What insurance company uses ITC Agency Matrix?](https://www.g2.com/discussions/what-insurance-company-uses-itc-agency-matrix) — 1 comment > **Top comment:** "I work for The Rice Insurance & Financial Group, which is an independent agency out of Richmond, VA. We use Agency Matrix. To my knowledge, there are lots of..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ams360-vs-zywave-agency-matrix)