# AMS360 vs Jenesis Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jenesis excels in **ease of use** , with users highlighting its straightforward interface that allows for quick access to customer information. One user mentioned, "I like that all my customer information is just a click away," showcasing how the software simplifies daily tasks.
- **Users say** that AMS360, while slightly less intuitive, offers a **simple interface** that is easy to learn. Reviewers appreciate its organization, stating it "keeps everything in order and easy to access," which can be beneficial for users managing multiple clients.
- **According to verified reviews** , Jenesis stands out for its **customer support** , with users noting the ease of getting in touch for assistance. One user expressed appreciation for the hassle-free support, indicating that help is readily available when needed.
- **Reviewers mention** that AMS360 has a larger user base, reflected in its higher total number of reviews. This suggests a more established presence in the market, which can be reassuring for potential buyers looking for a widely adopted solution.
- **G2 reviewers highlight** Jenesis's impressive **search functionality** , which efficiently pulls all insured information onto one screen. This feature is particularly praised for saving time and enhancing agency management tasks, making it a strong contender for small businesses.
- **Users report** that while AMS360 has a solid feature set, it may not match the **customization options** that some users desire. This could lead to challenges in adapting the software to specific workflows, as noted by some reviewers who found it less flexible than they hoped.



---
## Frequently Asked Questions

### What is the difference between Jenesis vs AMS360?

Jenesis stands out for its higher reviewer satisfaction in ease of setup, support, and administration, while AMS360 is noted for its integrations and broader feature set.

| [Jenesis](https://www.g2.com/products/jenesis/reviews) | [AMS360](https://www.g2.com/products/ams360/reviews) |
| --- | --- |
| 4.7/5 (155 reviews) | 4.3/5 (968 reviews) |
| Small-Business | Small-Business |
| 9.6 | 7.8 |
| 9.8 | 8.6 |
| Ease of Use (12 all-time mentions) | Integrations (24 all-time mentions) |



### How do the pricing models of Jenesis and AMS360 compare?

Jenesis is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to AMS360.

- **Jenesis:** In recent reviews, many buyers highlight Jenesis as affordable and a strong value for the features provided, especially for small agencies.
- **AMS360:** Over the last year, reviewers frequently cite AMS360 as expensive, with additional costs for add-ons and annual price increases impacting perceived value.
- **Switching reasons:** Several reviewers mention switching from AMS360 to Jenesis due to cost concerns and a desire for a more budget-friendly solution.



### What are the best alternatives to Jenesis and AMS360?

The top 3 alternatives to Jenesis and AMS360 are Applied Epic, EZLynx, and QQCatalyst.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Jenesis](https://www.g2.com/products/jenesis/reviews) | 4.7/5 (155 reviews) | Small-Business | Reviewers highlight affordability and strong value for small agencies. | Ease of Use (12 all-time mentions) |
| [AMS360](https://www.g2.com/products/ams360/reviews) | 4.3/5 (968 reviews) | Small-Business | Reviewers frequently cite high cost and additional fees for add-ons. | Integrations (24 all-time mentions) |
| [Applied Epic](https://www.g2.com/products/applied-epic/reviews) | 4.4/5 (1800 reviews) | Small-Business | — | Comprehensive feature set |
| [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) | 4.4/5 (724 reviews) | Mid-Market | — | Automation and workflow efficiency |
| [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) | 4.4/5 (671 reviews) | Small-Business | — | User-friendly interface |



### Which Insurance Agency Management Systems features should I prioritize when comparing Jenesis and AMS360?

Buyers comparing Jenesis and AMS360 should prioritize ease of use, integrations, customer support, accounting, and policy management.

- **Ease of Use:** Jenesis scores 9.4, AMS360 scores 8.2; 12 all-time mentions for Jenesis, 80 for AMS360.
- **Integrations:** AMS360 is cited in 24 all-time reviews for integrations, while Jenesis has fewer integration mentions.
- **Customer Support:** Jenesis scores 9.8, AMS360 scores 8.6; 5 all-time mentions for Jenesis support.
- **Accounting:** Both products are frequently cited for accounting, with AMS360 noted for detailed reports and Jenesis for ease of use.
- **Policy Management:** Jenesis has 3 all-time mentions for policy management, AMS360 is frequently cited for workflow efficiency (19 all-time mentions).



### What are the pros and cons of Jenesis vs AMS360?

Jenesis is strongest in ease of use and support, while AMS360 leads in integrations and workflow efficiency.

- **Jenesis strengths:** Ease of use (12 all-time mentions), customer support (5 all-time mentions), easy access (5 all-time mentions), user interface (4 all-time mentions), organization (2 all-time mentions).
- **Jenesis trade-offs:** Certificate management (4 all-time mentions), document management (2 all-time mentions), occasional download and email attachment issues.
- **AMS360 strengths:** Integrations (24 all-time mentions), workflow efficiency (19 all-time mentions), organization (19 all-time mentions), features (22 all-time mentions), ease of use (80 all-time mentions).
- **AMS360 trade-offs:** High cost and price increases, slow loading and system instability (4 all-time mentions each), some reviewers cite a clunky interface and complexity for new users.



### Is Jenesis or AMS360 better for small businesses?

Jenesis is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Jenesis:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and personalized support as key benefits for small agencies.
- **AMS360:** Largest segment is Small-Business; reviewers note robust features but frequently mention higher costs and complexity as challenges for smaller agencies.



### Which Insurance Agency Management Systems platform has better integrations?

AMS360 is favored for integrations, with significantly more reviewer-cited integration mentions than Jenesis.

- **Jenesis:** Reviewers mention integration with daily software and Turbo Rater in recent reviews, but with fewer overall integration mentions.
- **AMS360:** 24 all-time reviews cite integrations, including PL Rating and Agency Zoom, with reviewers highlighting the ease of connecting with other systems.



### How do Jenesis and AMS360 compare on customer support?

Jenesis leads AMS360 in Quality of Support by a material margin, with a 9.8 vs 8.6 score.

- **Jenesis:** Reviewers consistently praise responsive, personal, and knowledgeable support, with 5 all-time mentions and frequent references to immediate issue resolution.
- **AMS360:** Reviewers describe support as helpful and available, but some note slower response times and less personalized service compared to Jenesis.



### Which is easier to implement, Jenesis or AMS360?

Jenesis is easier to implement than AMS360, with a 9.6 vs 7.8 Ease of Setup score.

- **Jenesis:** Reviewers frequently describe setup as straightforward, quick, and hassle-free, with many citing a smooth transition and easy onboarding.
- **AMS360:** Reviewers report a more complex setup process, with some noting initial confusion and a steeper learning curve, though training resources are available.



### Which product has better Accounting?

AMS360 is favored for Accounting, with more frequent reviewer mentions and detailed reporting capabilities.

- **Jenesis:** Reviewers cite accounting as a helpful feature, with positive sentiment around ease of use and integration with agency management, but fewer all-time mentions.
- **AMS360:** Reviewers frequently highlight accounting and reporting as strengths, with detailed and current reports, and a 4.5/5 rating in recent reviews specifically for accounting use cases.



| | AMS360 | Jenesis | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,070 | 155 | 
| **Largest Market Segment** | Small-Business (79.4% of reviews) | Small-Business (98.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 JenesisNow Pro has a base fee per physical agency location and a cost of $70 per user. Per Month | 

---
## Top Pros & Cons

### AMS360

Pros:
- Ease of Use (80 reviews)
- Customer Support (26 reviews)

Cons:
- Lack of User-Friendliness (15 reviews)
- Excessive Clicking (14 reviews)

### Jenesis

Pros:
- Ease of Use (12 reviews)
- Customer Support (5 reviews)

Cons:
- Certificate Management (4 reviews)
- Document Management (2 reviews)

---
## Ratings Comparison
| Rating | AMS360 | Jenesis | 
|---|---|---|
  | **Meets Requirements** | 8.5 (711 reviews) | 9.3 (116 reviews) | 
  | **Ease of Use** | 8.2 (778 reviews) | 9.4 (117 reviews) | 
  | **Ease of Setup** | 7.9 (503 reviews) | 9.6 (58 reviews) | 
  | **Ease of Admin** | 7.8 (265 reviews) | 9.8 (51 reviews) | 
  | **Quality of Support** | 8.6 (685 reviews) | 9.8 (116 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (282 reviews) | 9.9 (51 reviews) | 
  | **Product Direction (% positive)** | 7.7 (654 reviews) | 9.5 (115 reviews) | 

---
## Pricing

### AMS360

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Jenesis

#### Entry-Level Pricing

Plan: JenesisNow Pro

Price: Contact Us 1 JenesisNow Pro has a base fee per physical agency location and a cost of $70 per user. Per Month

Key Features:
- JenesisNow Basic features
- 2-way email and text integration 
- Automated marketing campaigns

[Browse all 2 editions](https://www.g2.com/products/jenesis/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **AMS360** | 8.6/10 | 663 |
| **Jenesis** | 8.6/10 | 100 |

#### Administration

| Feature | AMS360 | Jenesis | 
|---|---|---|
| **Accounting** | 7.5 (478 reviews) | 8.0 (83 reviews) | 
| **Contact Management** | 8.4 (554 reviews) | 9.1 (90 reviews) | 
| **Commissions** | 7.7 (473 reviews) | 7.9 (78 reviews) | 
| **Sales Tools** | 6.7 (433 reviews) | 8.6 (81 reviews) | 
| **Reporting & Statistics** | 7.5 (497 reviews) | 9.1 (92 reviews) | 
| **Payment Processing** | 6.8 (410 reviews) | 8.6 (86 reviews) | 
| **Email Integration** | 7.7 (470 reviews) | 8.3 (93 reviews) | 
| **Task Management** | 8.2 (504 reviews) | 9.2 (97 reviews) | 
| **Third-Party Integrations** | 9.0 (10 reviews) | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Alerts/Notifications** | 9.2 (17 reviews) | Not enough data | 
| **Calendar Management** | 9.0 (5 reviews) | Not enough data | 
| **Pipeline Management** | 9.1 (9 reviews) | Not enough data | 
| **Commission Management** | 9.0 (12 reviews) | Not enough data | 
| **Email Management** | 8.3 (11 reviews) | Not enough data | 
| **User Management** | 9.5 (19 reviews) | Not enough data | 
| **Forms Management** | 9.1 (20 reviews) | Not enough data | 
| **Invoice Management** | 9.2 (11 reviews) | Not enough data | 
| **Workflow Management** | 9.4 (16 reviews) | Not enough data | 
| **Document Management** | 9.4 (27 reviews) | Not enough data | 
| **Contact Database** | 9.1 (11 reviews) | Not enough data | 

#### Insurance Documentation

| Feature | AMS360 | Jenesis | 
|---|---|---|
| **Claims Management** | 7.6 (451 reviews) | 8.2 (78 reviews) | 
| **Insurance Policy Management** | 8.7 (538 reviews) | 9.3 (97 reviews) | 
| **Invoicing & Receipts** | 7.9 (477 reviews) | 8.7 (93 reviews) | 
| **Electronic Signatures** | 7.3 (424 reviews) | 7.7 (84 reviews) | 
| **Client Management** | 9.7 (20 reviews) | Not enough data | 
| **Lead Management** | 7.7 (8 reviews) | Not enough data | 

#### Additional Functionality

| Feature | AMS360 | Jenesis | 
|---|---|---|
| **Client Portal** | 9.2 (8 reviews) | Not enough data | 
| **Access Controls/Permissions** | 8.8 (10 reviews) | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Audit Trail** | 8.5 (10 reviews) | Not enough data | 
| **Search/Filter** | 8.8 (15 reviews) | Not enough data | 
| **Commission Calculations** | 8.6 (7 reviews) | Not enough data | 
| **Insurance Rating** | Not enough data | Not enough data | 
| **Activity Tracking** | 9.4 (15 reviews) | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | 9.3 (5 reviews) | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Storage** | 9.6 (21 reviews) | Not enough data | 
| **Property & Casualty** | 9.1 (22 reviews) | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Life & Health** | Not enough data | Not enough data | 
| **Monitoring** | 8.3 (5 reviews) | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Forms** | 8.3 (6 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Templates** | 8.3 (9 reviews) | Not enough data | 
| **Self Service Portal** | 10.0 (5 reviews) | Not enough data | 
| **Reminders** | 10.0 (7 reviews) | Not enough data | 
| **Customizable Reports** | 7.8 (6 reviews) | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | 8.8 (10 reviews) | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Email Marketing** | 10.0 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)




---
## Reviewer Demographics

### By Company Size

| Segment | AMS360 | Jenesis | 
|---|---|---|
| **Small-Business** | 79.4% | 98.6% | 
| **Mid-Market** | 16.8% | 0.7% | 
| **Enterprise** | 3.8% | 0.7% | 

### By Industry

#### AMS360

- **Insurance:** 93.8%
- **Accounting:** 2.8%
- **Financial Services:** 1.6%
- **Information Technology and Services:** 0.4%
- **Consumer Services:** 0.2%
- **Automotive:** 0.2%
- **Manufacturing:** 0.1%
- **Consulting:** 0.1%
- **Real Estate:** 0.1%
- **Professional Training & Coaching:** 0.1%
- **Other:** 0.6%

#### Jenesis

- **Insurance:** 95.9%
- **Financial Services:** 1.4%
- **Real Estate:** 0.7%
- **Oil & Energy:** 0.7%
- **Investment Management:** 0.7%
- **Airlines/Aviation:** 0.7%

---
## Alternatives

### Alternatives to AMS360

- [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1802 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (722 reviews)
- [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews)
- [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [Momentum AMP, formerly Nowcerts](https://www.g2.com/products/momentum-amp-formerly-nowcerts/reviews) — 3.8/5 stars (7 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [NextAgency](https://www.g2.com/products/nextagency/reviews) — 4.8/5 stars (37 reviews)
- [InsuredMine](https://www.g2.com/products/insuredmine/reviews) — 4.7/5 stars (16 reviews)
- [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews)

### Alternatives to Jenesis

- [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1802 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (671 reviews)
- [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (722 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (167 reviews)
- [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews)
- [InsuredMine](https://www.g2.com/products/insuredmine/reviews) — 4.7/5 stars (16 reviews)

---
## Top Discussions

### AMS360

- Title: [Are there classes on reports?](https://www.g2.com/discussions/37123-are-there-classes-on-reports) — 3 comments, 2 upvotes
  > **Top comment:** "Yes.  There are user group meetings that are held that provide this training.  You will need to create a free account at NetVu.org.  This is a must have..."

### Jenesis

- Title: [What is applied epic?](https://www.g2.com/discussions/what-is-applied-epic) — 1 comment
  > **Top comment:** "Features to build a better Insurance agency."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ams360-vs-jenesis)