# Amplitude Guides and Surveys vs WalkMe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in user experience, with many praising its intuitive interface and ease of content creation. Users appreciate how the UI is designed for quick access to tools, making it simple to build in-app guidance that reduces user confusion and support tickets.
- **According to verified reviews** , Amplitude Guides and Surveys shines in its ability to segment users effectively. Reviewers highlight the platform's capability to filter communications based on user types, which helps in gathering targeted feedback and improving user engagement.
- **Users say** that WalkMe's support team is a standout feature, often cited as a key reason for customer loyalty. Many users have noted the exceptional assistance they receive, which enhances their overall experience and helps them navigate the platform more effectively.
- **Reviewers mention** that while Amplitude Guides and Surveys is easy to implement once familiar with the terminology, it may require a learning curve. Users have expressed that understanding the setup process can take some time, but once mastered, it allows for quick deployment of guides and surveys.
- **G2 reviewers highlight** that WalkMe's robust analytics capabilities provide valuable insights into user behavior, which is crucial for optimizing in-app guidance. Users appreciate the detailed data analysis features that help them understand the impact of their guidance on user engagement.
- **According to recent feedback** , Amplitude Guides and Surveys is particularly effective for small businesses, with users noting its affordability and targeted features. However, some users feel that it may not scale as effectively for larger enterprises compared to WalkMe, which is tailored more towards enterprise-level needs.



| | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 191 | 571 | 
| **Largest Market Segment** | Small-Business (59.8% of reviews) | Enterprise (60.2% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | No pricing available | 

---
## Top Pros & Cons

### Amplitude Guides and Surveys

Pros:
- Ease of Use (18 reviews)
- Surveys (15 reviews)

Cons:
- Limited Customization (10 reviews)
- Difficult Customization (5 reviews)

### WalkMe

Pros:
- Ease of Use (84 reviews)
- Helpful (54 reviews)

Cons:
- Learning Curve (34 reviews)
- Complexity (24 reviews)

---
## Ratings Comparison
| Rating | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
  | **Meets Requirements** | 9.2 (145 reviews) | 8.8 (491 reviews) | 
  | **Ease of Use** | 9.1 (149 reviews) | 8.4 (501 reviews) | 
  | **Ease of Setup** | 9.1 (89 reviews) | 8.1 (410 reviews) | 
  | **Ease of Admin** | 9.4 (80 reviews) | 8.3 (365 reviews) | 
  | **Quality of Support** | 9.6 (135 reviews) | 8.8 (483 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (80 reviews) | 8.9 (362 reviews) | 
  | **Product Direction (% positive)** | 9.8 (148 reviews) | 9.0 (472 reviews) | 

---
## Pricing

### Amplitude Guides and Surveys

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us Per Month

Description: For fast-growing companies. Free trial available.

Key Features:
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub

[Browse all 3 editions](https://www.g2.com/products/amplitude-guides-and-surveys/pricing)

#### Free Trial

Yes

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Demographics** | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | 8.0 (14 reviews) | 

#### Tracking & Reporting

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | 8.0 (16 reviews) | 
| **Dashboard** | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | 8.1 (18 reviews) | 

#### Metrics

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 8.3/10 | 123 |
| **WalkMe** | 8.4/10 | 368 |

#### User Analysis

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Survey Implementation** | 8.9 (88 reviews) | 7.9 (288 reviews) | 
| **Data Analysis** | 8.5 (91 reviews) | 8.1 (321 reviews) | 

#### User Support

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **User Segmentation** | 8.7 (83 reviews) | 8.6 (316 reviews) | 
| **Multi-Language Support** | 8.4 (62 reviews) | 7.7 (252 reviews) | 
| **Behavior-responsive Messaging** | 8.9 (80 reviews) | 8.0 (261 reviews) | 

#### Walkthrough Type

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.9 (71 reviews) | 8.0 (269 reviews) | 
| **Text Bubble Walkthroughs** | 9.1 (80 reviews) | 9.1 (320 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Integration** | 8.0 (10 reviews) | 8.4 (55 reviews) | 
| **Communications** | 7.9 (19 reviews) | 9.2 (65 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Analytics** | 9.0 (13 reviews) | 8.6 (54 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Customer self-service** | 7.3 (11 reviews) | 9.0 (54 reviews) | 
| **In-app guidance** | 7.7 (16 reviews) | 9.5 (73 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Adaptive Learning** | 6.2 (7 reviews) | 7.0 (34 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 9.3/10 | 15 |
| **WalkMe** | N/A | N/A |

#### Responses

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Customization** | 9.4 (13 reviews) | Not enough data | 
| **Control** | 9.4 (12 reviews) | Not enough data | 
| **Route To Human** | 9.4 (12 reviews) | Not enough data | 
| **Menu bars** | 8.9 (12 reviews) | Not enough data | 
| **Drip sequences** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Live chat** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 9.3 (12 reviews) | Not enough data | 
| **Branding** | 9.9 (12 reviews) | Not enough data | 
| **Analytics** | 9.3 (12 reviews) | Not enough data | 
| **A/B testing** | 8.6 (11 reviews) | Not enough data | 
| **Role-based access** | 9.7 (11 reviews) | Not enough data | 
| **Collection of information** | 9.0 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (10 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **WalkMe** | 8.0/10 | 226 |

#### Generative AI

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.4 (203 reviews) | 
| **Searchable Articles** | Not enough data | 8.3 (201 reviews) | 
| **Community Forums** | Not enough data | 8.2 (195 reviews) | 
| **Mobile Optimization** | Not enough data | 6.7 (138 reviews) | 
| **Personalization** | Not enough data | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Branding** | Not enough data | 8.4 (175 reviews) | 
| **Automation** | Not enough data | 8.2 (180 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.1 (138 reviews) | 
| **Integrations** | Not enough data | 7.6 (159 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.2 (12 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Segmentation** | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Amplitude Guides and Surveys (1):** [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Amplitude Guides and Surveys | WalkMe | 
|---|---|---|
| **Small-Business** | 59.8% | 12.3% | 
| **Mid-Market** | 36.2% | 27.5% | 
| **Enterprise** | 4.0% | 60.2% | 

### By Industry

#### Amplitude Guides and Surveys

- **Computer Software:** 42.9%
- **Information Technology and Services:** 20.0%
- **Financial Services:** 4.7%
- **Marketing and Advertising:** 4.7%
- **Internet:** 3.5%
- **Human Resources:** 2.9%
- **Computer & Network Security:** 2.4%
- **Commercial Real Estate:** 1.8%
- **Design:** 1.8%
- **Education Management:** 1.8%
- **Other:** 13.5%

#### WalkMe

- **Computer Software:** 11.6%
- **Financial Services:** 7.9%
- **Information Technology and Services:** 7.9%
- **Hospital & Health Care:** 5.3%
- **Insurance:** 4.4%
- **Telecommunications:** 3.7%
- **Banking:** 3.5%
- **Consulting:** 2.9%
- **Pharmaceuticals:** 2.4%
- **Consumer Goods:** 2.2%
- **Other:** 48.3%

---
## Alternatives

### Alternatives to Amplitude Guides and Surveys

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1806 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3886 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (356 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (771 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (998 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (549 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (359 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1604 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (507 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3886 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1806 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (549 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (356 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (771 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (359 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (998 reviews)

---
## Top Discussions

### Amplitude Guides and Surveys

No discussions available for this product.

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-walkme)