# Amplitude Guides and Surveys vs Appcues Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Appcues excels in its user-friendly interface, making it easy for teams to create onboarding flows and surveys. Users appreciate the customizable options that allow targeting different user segments effectively, enhancing the onboarding experience.
- **Users say** Amplitude Guides & Surveys stands out for its quick setup and ease of use, with many noting they could create new guides in just minutes. This rapid implementation is a significant advantage for teams looking to enhance user engagement without a steep learning curve.
- **Reviewers mention** that while Appcues offers robust features for building onboarding experiences, some users have faced challenges with specific configurations. However, its intuitive design helps mitigate these issues, allowing for efficient event tracking and user feedback collection.
- **According to verified reviews** , Amplitude Guides & Surveys is praised for its effective in-platform messaging, which delivers timely announcements and guides. Users find this feature particularly valuable for keeping users informed about new functionalities and gathering feedback through integrated surveys.
- **Users highlight** that Appcues provides excellent support, with many reviewers noting the quality of assistance they receive. This support is crucial for teams that may need help navigating the platform's extensive capabilities, ensuring they can maximize their use of the tool.
- **G2 reviewers indicate** that while both products have their strengths, Amplitude Guides & Surveys has a slight edge in overall satisfaction ratings. Users appreciate its data-driven approach to user engagement, which helps in tailoring experiences based on user behavior and preferences.



| | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 182 | 344 | 
| **Largest Market Segment** | Small-Business (61.8% of reviews) | Mid-Market (58.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Free Trial | 

---
## Top Pros & Cons

### Amplitude Guides and Surveys

Pros:
- Ease of Use (20 reviews)
- Surveys (15 reviews)

Cons:
- Limited Customization (10 reviews)
- Missing Features (6 reviews)

### Appcues

Pros:
- Ease of Use (37 reviews)
- Easy Setup (16 reviews)

Cons:
- Limitations (6 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
  | **Meets Requirements** | 9.2 (139 reviews) | 8.6 (288 reviews) | 
  | **Ease of Use** | 9.1 (143 reviews) | 8.6 (290 reviews) | 
  | **Ease of Setup** | 9.1 (85 reviews) | 8.3 (164 reviews) | 
  | **Ease of Admin** | 9.4 (78 reviews) | 8.7 (149 reviews) | 
  | **Quality of Support** | 9.7 (133 reviews) | 9.1 (273 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (78 reviews) | 9.2 (147 reviews) | 
  | **Product Direction (% positive)** | 9.8 (142 reviews) | 9.0 (269 reviews) | 

---
## Pricing

### Amplitude Guides and Surveys

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us Per Month

Description: For fast-growing companies. Free trial available.

Key Features:
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub

[Browse all 3 editions](https://www.g2.com/products/amplitude-guides-and-surveys/pricing)

#### Free Trial

Yes

### Appcues

#### Entry-Level Pricing

Plan: Start Free

Price: Free Trial

Description: Full-featured, 14-day free trial of Appcues. No credit card required. 

Key Features:
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption

[Learn more about Appcues](https://www.g2.com/products/appcues/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 8.3/10 | 117 |
| **Appcues** | 8.3/10 | 195 |

#### User Analysis

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Survey Implementation** | 8.9 (84 reviews) | 8.5 (153 reviews) | 
| **Data Analysis** | 8.5 (87 reviews) | 7.5 (177 reviews) | 

#### User Support

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **User Segmentation** | 8.6 (80 reviews) | 8.5 (180 reviews) | 
| **Multi-Language Support** | 8.3 (60 reviews) | 7.0 (102 reviews) | 
| **Behavior-responsive Messaging** | 8.9 (77 reviews) | 8.1 (147 reviews) | 

#### Walkthrough Type

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.9 (70 reviews) | 8.1 (119 reviews) | 
| **Text Bubble Walkthroughs** | 9.1 (79 reviews) | 8.9 (178 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Integration** | 7.9 (8 reviews) | 8.9 (9 reviews) | 
| **Communications** | 7.9 (14 reviews) | 9.5 (10 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Analytics** | 8.7 (10 reviews) | 7.7 (8 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customer self-service** | 7.5 (10 reviews) | 8.1 (8 reviews) | 
| **In-app guidance** | 7.7 (13 reviews) | 8.7 (9 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Adaptive Learning** | 7.0 (5 reviews) | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Campaigns

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customize** | Not enough data | 8.9 (21 reviews) | 
| **Scheduling** | Not enough data | 7.9 (18 reviews) | 
| **Retarget** | Not enough data | 8.4 (16 reviews) | 
| **Segmentation** | Not enough data | 9.4 (20 reviews) | 
| **Triggered Notifications** | Not enough data | Not enough data | 

#### Analytics

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Campaign Performance** | Not enough data | 8.9 (15 reviews) | 
| **Audience Insights** | Not enough data | Not enough data | 

#### Optimization

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Rich Notifications** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Personalization Engines

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Segmentation

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

#### Targeting

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Behavioral Targeting** | Not enough data | Not enough data | 
| **Contextual Targeting** | Not enough data | Not enough data | 

#### Triggered Content

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Geofencing** | Not enough data | Not enough data | 
| **Triggered Emails** | Not enough data | Not enough data | 
| **Triggered Messages** | Not enough data | Not enough data | 

#### Personalized Content

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Recommendation Engine** | Not enough data | Not enough data | 
| **Personalized Discounts** | Not enough data | Not enough data | 
| **Website Personalization** | Not enough data | Not enough data | 

#### Agentic AI - Personalization Engines

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 9.3/10 | 15 |
| **Appcues** | N/A | N/A |

#### Responses

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customization** | 9.4 (13 reviews) | Not enough data | 
| **Control** | 9.4 (12 reviews) | Not enough data | 
| **Route To Human** | 9.4 (12 reviews) | Not enough data | 
| **Menu bars** | 8.9 (12 reviews) | Not enough data | 
| **Drip sequences** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Live chat** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 9.3 (12 reviews) | Not enough data | 
| **Branding** | 9.9 (12 reviews) | Not enough data | 
| **Analytics** | 9.3 (12 reviews) | Not enough data | 
| **A/B testing** | 8.6 (11 reviews) | Not enough data | 
| **Role-based access** | 9.7 (11 reviews) | Not enough data | 
| **Collection of information** | 9.0 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (10 reviews) | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | 6.3/10 | 6 |

#### Analysis

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Application Attribution** | Not enough data | 6.7 (6 reviews) | 
| **Campaign Analysis** | Not enough data | 6.4 (6 reviews) | 
| **Uninstall Tracking** | Not enough data | 5.6 (6 reviews) | 
| **Custom Dashboards** | Not enough data | 6.7 (6 reviews) | 

#### Campaigns

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Proximity Marketing** | Not enough data | 5.8 (6 reviews) | 
| **Push Notifications** | Not enough data | 6.9 (6 reviews) | 
| **Bulk SMS** | Not enough data | 4.7 (6 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 5.0 (6 reviews) | 
| **Email Campaigns** | Not enough data | 5.8 (6 reviews) | 
| **Audience Segmentation** | Not enough data | 6.9 (6 reviews) | 

#### Engagement

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | 5.3 (6 reviews) | 

#### Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Optimization** | Not enough data | 7.5 (6 reviews) | 
| **Integrations - Mobile Marketing** | Not enough data | 5.8 (6 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 

#### Agentic AI - Mobile Marketing

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | 7.6/10 | 11 |

#### Variation Testing

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **A/B Testing** | Not enough data | 5.2 (10 reviews) | 
| **WYSIWYG Editor** | Not enough data | 7.0 (10 reviews) | 
| **Conversion Goal** | Not enough data | 7.6 (11 reviews) | 
| **Percentage of Traffic** | Not enough data | 6.8 (10 reviews) | 
| **Confidence Level** | Not enough data | Feature Not Available | 
| **Multivariant Testing** | Not enough data | 6.5 (10 reviews) | 

#### Reporting

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Segmentation** | Not enough data | 8.5 (11 reviews) | 
| **Reports and Dashboards** | Not enough data | 7.7 (11 reviews) | 

#### Personalization

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.5 (11 reviews) | 
| **Custom Targeting** | Not enough data | 8.0 (11 reviews) | 
| **Data Segmentation** | Not enough data | 7.4 (11 reviews) | 

#### Administration

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.6 (11 reviews) | 
| **QA Testing** | Not enough data | 7.8 (10 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (11 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.1 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Amplitude Guides and Surveys (1):** [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Appcues (5):** [Personalization Software](https://www.g2.com/categories/personalization), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Personalization Engines](https://www.g2.com/categories/personalization-engines), [Push Notification Software](https://www.g2.com/categories/push-notification)


---
## Reviewer Demographics

### By Company Size

| Segment | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Small-Business** | 61.8% | 33.1% | 
| **Mid-Market** | 34.5% | 58.4% | 
| **Enterprise** | 3.6% | 8.5% | 

### By Industry

#### Amplitude Guides and Surveys

- **Computer Software:** 43.3%
- **Information Technology and Services:** 20.1%
- **Financial Services:** 4.9%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.7%
- **Human Resources:** 3.0%
- **Computer & Network Security:** 2.4%
- **Education Management:** 1.8%
- **Commercial Real Estate:** 1.2%
- **Design:** 1.2%
- **Other:** 13.4%

#### Appcues

- **Computer Software:** 33.2%
- **Information Technology and Services:** 15.6%
- **Marketing and Advertising:** 8.8%
- **Financial Services:** 6.5%
- **Internet:** 4.7%
- **Education Management:** 1.8%
- **E-Learning:** 1.8%
- **Hospital & Health Care:** 1.8%
- **Computer & Network Security:** 1.5%
- **Telecommunications:** 1.5%
- **Other:** 22.9%

---
## Alternatives

### Alternatives to Amplitude Guides and Surveys

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (763 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (354 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)

### Alternatives to Appcues

- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (354 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (763 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)

---
## Top Discussions

### Amplitude Guides and Surveys

No discussions available for this product.

### Appcues

- Title: [How do I use Appcues?](https://www.g2.com/discussions/how-do-i-use-appcues) — 3 comments
  > **Top comment:** "To build user flows & test pop up flows in your app or sites"
- Title: [What does Appcues do?](https://www.g2.com/discussions/what-does-appcues-do) — 3 comments
  > **Top comment:** "Allows teams to create modals, tooltips, and surveys without engineering help. Basically you. can create animated pop-ups/slide outs without needing to use..."
- Title: [What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?](https://www.g2.com/discussions/35801-what-is-the-best-way-to-track-progress-of-individual-users-through-the-adoption-process-so-that-we-can-create-follow-up-tasks) — 1 comment *(includes official response)*
  > **Top comment:** "Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-appcues)