# Amplitude Guides and Surveys vs Whatfix Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Whatfix excels in providing comprehensive onboarding experiences, with users highlighting the effectiveness of its pop-ups for new users that offer detailed, easy-to-follow instructions. This feature significantly enhances user engagement and reduces the learning curve.
- **Users say** that Amplitude Guides and Surveys stands out for its simplicity and quick setup, with one reviewer noting they were able to create a new guide in just 10 minutes. This ease of use makes it a favorable choice for teams looking to implement guides without extensive training.
- **According to verified reviews** , Whatfix has a strong reputation for customer support, with users praising the team's active involvement and commitment to improving performance. This level of support can be crucial for organizations that require ongoing assistance during implementation and beyond.
- **Reviewers mention** that while Amplitude Guides and Surveys is effective for in-platform announcements, it may not offer the same depth of resources as Whatfix. Users appreciate the ability to follow up with surveys to gather qualitative insights, but some feel that additional training materials could enhance their experience.
- **G2 reviewers highlight** that Whatfix's extensive library of self-help and training videos is a significant advantage, providing users with the resources they need to maximize the platform's capabilities. This feature is particularly beneficial for larger enterprises that may have diverse user needs.
- **Users report** that both platforms have strong analytics capabilities, but Amplitude Guides and Surveys is noted for its effective data collection through surveys. This allows teams to gain valuable insights into user behavior, although some users feel that Whatfix's analytics could be more robust in comparison.



| | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 191 | 549 | 
| **Largest Market Segment** | Small-Business (59.8% of reviews) | Enterprise (46.5% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | No pricing available | 

---
## Top Pros & Cons

### Amplitude Guides and Surveys

Pros:
- Ease of Use (18 reviews)
- Surveys (15 reviews)

Cons:
- Limited Customization (10 reviews)
- Difficult Customization (5 reviews)

### Whatfix

Pros:
- Ease of Use (75 reviews)
- Customer Support (58 reviews)

Cons:
- Learning Curve (26 reviews)
- Time-Consuming (18 reviews)

---
## Ratings Comparison
| Rating | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
  | **Meets Requirements** | 9.2 (145 reviews) | 8.8 (363 reviews) | 
  | **Ease of Use** | 9.1 (149 reviews) | 8.6 (445 reviews) | 
  | **Ease of Setup** | 9.1 (89 reviews) | 8.3 (393 reviews) | 
  | **Ease of Admin** | 9.4 (80 reviews) | 8.5 (285 reviews) | 
  | **Quality of Support** | 9.6 (135 reviews) | 9.7 (363 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (80 reviews) | 9.5 (284 reviews) | 
  | **Product Direction (% positive)** | 9.8 (148 reviews) | 9.7 (344 reviews) | 

---
## Pricing

### Amplitude Guides and Surveys

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us Per Month

Description: For fast-growing companies. Free trial available.

Key Features:
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub

[Browse all 3 editions](https://www.g2.com/products/amplitude-guides-and-surveys/pricing)

#### Free Trial

Yes

### Whatfix

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 8.3/10 | 123 |
| **Whatfix** | 8.3/10 | 255 |

#### User Analysis

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Survey Implementation** | 8.9 (88 reviews) | 8.0 (156 reviews) | 
| **Data Analysis** | 8.5 (91 reviews) | 8.0 (173 reviews) | 

#### User Support

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **User Segmentation** | 8.7 (83 reviews) | 8.2 (166 reviews) | 
| **Multi-Language Support** | 8.4 (62 reviews) | 8.0 (143 reviews) | 
| **Behavior-responsive Messaging** | 8.9 (80 reviews) | 8.0 (143 reviews) | 

#### Walkthrough Type

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.9 (71 reviews) | 8.5 (165 reviews) | 
| **Text Bubble Walkthroughs** | 9.1 (80 reviews) | 9.0 (195 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Integration** | 8.0 (10 reviews) | 8.2 (44 reviews) | 
| **Communications** | 7.9 (19 reviews) | 8.8 (59 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Analytics** | 9.0 (13 reviews) | 8.3 (46 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Customer self-service** | 7.3 (11 reviews) | 8.7 (57 reviews) | 
| **In-app guidance** | 7.7 (16 reviews) | 9.0 (75 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Adaptive Learning** | 6.2 (7 reviews) | 7.1 (28 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Whatfix** | 7.7/10 | 58 |

#### Product Analytics

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.1 (51 reviews) | 
| **User-Level Analytics** | Not enough data | 8.1 (52 reviews) | 
| **Segmentation** | Not enough data | 7.8 (48 reviews) | 
| **Funnels** | Not enough data | 7.6 (46 reviews) | 
| **Alerts** | Not enough data | 7.5 (46 reviews) | 
| **Multi-Product Analytics** | Not enough data | 7.2 (41 reviews) | 
| **User Scoring** | Not enough data | 7.0 (36 reviews) | 
| **Integrations** | Not enough data | 7.4 (43 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (5 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 9.3/10 | 15 |
| **Whatfix** | N/A | N/A |

#### Responses

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Customization** | 9.4 (13 reviews) | Not enough data | 
| **Control** | 9.4 (12 reviews) | Not enough data | 
| **Route To Human** | 9.4 (12 reviews) | Not enough data | 
| **Menu bars** | 8.9 (12 reviews) | Not enough data | 
| **Drip sequences** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Live chat** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 9.3 (12 reviews) | Not enough data | 
| **Branding** | 9.9 (12 reviews) | Not enough data | 
| **Analytics** | 9.3 (12 reviews) | Not enough data | 
| **A/B testing** | 8.6 (11 reviews) | Not enough data | 
| **Role-based access** | 9.7 (11 reviews) | Not enough data | 
| **Collection of information** | 9.0 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (10 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Whatfix** | 7.7/10 | 181 |

#### Generative AI

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (51 reviews) | 

#### Self-Service Experience

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.9 (149 reviews) | 
| **Searchable Articles** | Not enough data | 8.8 (142 reviews) | 
| **Community Forums** | Not enough data | 8.2 (95 reviews) | 
| **Mobile Optimization** | Not enough data | 7.0 (68 reviews) | 
| **Personalization** | Not enough data | 8.2 (85 reviews) | 

#### Self-Service Platform

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Branding** | Not enough data | 8.6 (92 reviews) | 
| **Automation** | Not enough data | 8.1 (89 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.6 (78 reviews) | 
| **Integrations** | Not enough data | 8.0 (89 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (13 reviews) | 
| **Decision Making** | Not enough data | 7.1 (13 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Amplitude Guides and Surveys (1):** [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Whatfix (2):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Amplitude Guides and Surveys | Whatfix | 
|---|---|---|
| **Small-Business** | 59.8% | 17.2% | 
| **Mid-Market** | 36.2% | 36.3% | 
| **Enterprise** | 4.0% | 46.5% | 

### By Industry

#### Amplitude Guides and Surveys

- **Computer Software:** 42.9%
- **Information Technology and Services:** 20.0%
- **Financial Services:** 4.7%
- **Marketing and Advertising:** 4.7%
- **Internet:** 3.5%
- **Human Resources:** 2.9%
- **Computer & Network Security:** 2.4%
- **Commercial Real Estate:** 1.8%
- **Design:** 1.8%
- **Education Management:** 1.8%
- **Other:** 13.5%

#### Whatfix

- **Computer Software:** 14.7%
- **Information Technology and Services:** 13.4%
- **Financial Services:** 3.7%
- **Banking:** 3.5%
- **Insurance:** 3.5%
- **Pharmaceuticals:** 3.1%
- **Automotive:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Staffing and Recruiting:** 2.9%
- **Telecommunications:** 2.7%
- **Other:** 46.7%

---
## Alternatives

### Alternatives to Amplitude Guides and Surveys

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1805 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3886 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (356 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (571 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (771 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (998 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (359 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1604 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (507 reviews)

### Alternatives to Whatfix

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3886 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1805 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (998 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (571 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (771 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (356 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (359 reviews)
- [EdCast MyGuide](https://www.g2.com/products/edcast-myguide/reviews) — 4.9/5 stars (22 reviews)

---
## Top Discussions

### Amplitude Guides and Surveys

No discussions available for this product.

### Whatfix

- Title: [What does Whatfix do?](https://www.g2.com/discussions/what-does-whatfix-do) — 3 comments
  > **Top comment:** "What fix provides in-app help guidance, tool tips, etc and minimal analytics for (user funnel, etc) with an added ability to export guides as pdfs or videos..."
- Title: [At what rate is Whatfix growing year on year?](https://www.g2.com/discussions/at-what-rate-is-whatfix-growing-year-on-year) — 1 comment, 1 upvote
  > **Top comment:** "I don't have a number, but having a keen interest in this category I can tell you this... the digital adoption platform (DAP) market has been experiencing..."
- Title: [Which of the following is a widget of Whatfix?](https://www.g2.com/discussions/which-of-the-following-is-a-widget-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Whatfix is a Digital Adoption Platform. The platform has several products and features. 
Product Analytics is a product where a customer can see user..."
- Title: [Which one of them is a direct competitor of Whatfix?](https://www.g2.com/discussions/which-one-of-them-is-a-direct-competitor-of-whatfix) — 1 comment, 1 upvote
  > **Top comment:** "Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of..."
- Title: [What is the best way to showcase videos using the platform?](https://www.g2.com/discussions/23999-what-is-the-best-way-to-showcase-videos-using-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "Hi Christopher

I have added a video to the self-help tab.

You can do this if you have created the video and have it saved.  I use Vimeo.   Once you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-whatfix)