# Amplitude Guides and Surveys vs Appcues Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Appcues excels in its user-friendly interface, making it easy for teams to create onboarding flows and surveys. Users appreciate the customizable options that allow targeting different user segments effectively, enhancing the onboarding experience.
- **Users say** Amplitude Guides & Surveys stands out for its quick setup and ease of use, with many noting they could create new guides in just minutes. This rapid implementation is a significant advantage for teams looking to enhance user engagement without a steep learning curve.
- **Reviewers mention** that while Appcues offers robust features for building onboarding experiences, some users have faced challenges with specific configurations. However, its intuitive design helps mitigate these issues, allowing for efficient event tracking and user feedback collection.
- **According to verified reviews** , Amplitude Guides & Surveys is praised for its effective in-platform messaging, which delivers timely announcements and guides. Users find this feature particularly valuable for keeping users informed about new functionalities and gathering feedback through integrated surveys.
- **Users highlight** that Appcues provides excellent support, with many reviewers noting the quality of assistance they receive. This support is crucial for teams that may need help navigating the platform's extensive capabilities, ensuring they can maximize their use of the tool.
- **G2 reviewers indicate** that while both products have their strengths, Amplitude Guides & Surveys has a slight edge in overall satisfaction ratings. Users appreciate its data-driven approach to user engagement, which helps in tailoring experiences based on user behavior and preferences.



---
## Frequently Asked Questions

### What is the difference between Appcues vs Amplitude Guides and Surveys?

Amplitude Guides and Surveys stands out for higher reviewer satisfaction on setup, support, and ease of use, while Appcues is more widely adopted in mid-market organizations.

| | [Appcues](https://www.g2.com/products/appcues/reviews) | [Amplitude Guides and Surveys](https://www.g2.com/products/amplitude-guides-and-surveys/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (358 reviews) | 4.7/5 (198 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.3 | 9.0 |
| Quality of Support score | 9.1 | 9.6 |
| Top Reviewer-Cited Strength | Ease of Use (37 all-time mentions) | Ease of Use (18 all-time mentions) |



### How do the pricing models of Appcues and Amplitude Guides and Surveys compare?

Amplitude Guides and Surveys is rated higher for value, with a stronger Price/Cost satisfaction score than Appcues.

- **Appcues:** In recent reviews, several reviewers note that Appcues can become expensive as usage grows, especially for scaling businesses.
- **Amplitude Guides and Surveys:** Reviewers highlight that Amplitude's pricing model, based on Monthly Tracked Users, allows for more flexibility and creative freedom without penalizing for the number of guides or surveys created.
- **Switching reasons:** Recent reviewers mention moving from Pendo to Amplitude Guides and Surveys for easier setup and more favorable pricing for their use case.



### What are the best alternatives to Appcues and Amplitude Guides and Surveys?

The top three alternatives to Appcues and Amplitude Guides and Surveys are Pendo, WalkMe, and Fin.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Appcues](https://www.g2.com/products/appcues/reviews) | 4.6/5 (358 reviews) | Mid-Market | Can become expensive as business grows | Ease of Use (37 all-time mentions) |
| [Amplitude Guides and Surveys](https://www.g2.com/products/amplitude-guides-and-surveys/reviews) | 4.7/5 (198 reviews) | Small-Business | Flexible pricing based on Monthly Tracked Users | Ease of Use (18 all-time mentions) |
| [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) | 4.4/5 (1808 reviews) | Mid-Market | — | Onboarding and in-app guidance |
| [WalkMe](https://www.g2.com/products/walkme/reviews) | 4.5/5 (575 reviews) | Enterprise | — | Enterprise-grade adoption features |
| [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | Automation and workflow efficiency |



### Which Digital Adoption Platform features should I prioritize when comparing Appcues and Amplitude Guides and Surveys?

Buyers should prioritize ease of setup, quality of support, integration capabilities, customization, and analytics depth when comparing Appcues and Amplitude Guides and Surveys.

- **Ease of Setup:** Appcues (8.3), Amplitude Guides and Surveys (9.0)
- **Quality of Support:** Appcues (9.1), Amplitude Guides and Surveys (9.6)
- **Integration Capabilities:** Appcues (10 all-time mentions for integrations), Amplitude Guides and Surveys (4 all-time mentions for integrations, including Make and Slack)
- **Customization:** Limited customization is a recurring trade-off for Amplitude Guides and Surveys (10 all-time mentions), while Appcues reviewers cite flexibility (7 all-time mentions)
- **Analytics Depth:** Amplitude Guides and Surveys is noted for direct integration with Amplitude Analytics, but reviewers mention basic out-of-the-box reporting and the need for custom dashboards for deeper analysis



### What are the pros and cons of Appcues vs Amplitude Guides and Surveys?

Appcues' headline strength is ease of use and flexibility, while Amplitude Guides and Surveys excels in integration with analytics and setup simplicity.

- **Appcues strengths:** Ease of Use (37 all-time mentions), Easy Setup (16), Customer Support (15), Personalization (12), Flexibility (7), Integrations (8)
- **Appcues trade-offs:** Reviewers note limitations in design templates, a learning curve for advanced features, and occasional integration challenges (6 all-time mentions for limitations)
- **Amplitude Guides and Surveys strengths:** Ease of Use (18 all-time mentions), Surveys (15), Features (11), Easy Setup (7), Integration with Amplitude Analytics, Time-saving (4)
- **Amplitude Guides and Surveys trade-offs:** Limited customization (10 all-time mentions), difficult customization (5), missing features (5), and basic reporting for guides and surveys



### Is Appcues or Amplitude Guides and Surveys better for small businesses?

Amplitude Guides and Surveys is the better fit for small businesses, with a larger share of small-business reviewers and higher satisfaction scores in ease of setup and use.

- **Appcues:** Largest segment is Mid-Market; reviewers highlight ease of use and support but note a steeper learning curve for advanced features.
- **Amplitude Guides and Surveys:** Largest segment is Small-Business; reviewers consistently praise its intuitive setup, integration with analytics, and value for smaller teams.



### Which Digital Adoption Platform platform has better integrations?

Amplitude Guides and Surveys is favored for integrations, with more reviewer-cited integration mentions and broader tool connectivity.

- **Appcues:** Mixpanel integration is mentioned in recent reviews, with 2 all-time mentions.
- **Amplitude Guides and Surveys:** Make (76 all-time mentions), Slack (5), and Amplitude Analytics (2) are cited as integrations, reflecting broader connectivity in reviewer feedback.



### How do Appcues and Amplitude Guides and Surveys compare on customer support?

Amplitude Guides and Surveys leads on Quality of Support, with a 0.5-point advantage over Appcues (9.6 vs 9.1).

- **Appcues:** Reviewers frequently praise responsive customer support and helpful onboarding, with 15 all-time mentions for support.
- **Amplitude Guides and Surveys:** Reviewers highlight responsive and supportive teams, with 3 all-time mentions for customer support and multiple recent reviews citing positive onboarding and ongoing assistance.



### Which is easier to implement, Appcues or Amplitude Guides and Surveys?

Amplitude Guides and Surveys is rated higher for Ease of Setup, with a 0.7-point advantage over Appcues (9.0 vs 8.3).

- **Appcues:** Reviewers describe setup as straightforward for basic use cases but note a learning curve for advanced features and occasional need for developer involvement.
- **Amplitude Guides and Surveys:** Reviewers consistently cite quick, intuitive setup, especially for teams already using Amplitude Analytics, and highlight minimal engineering dependency.



### Which product has better Integration?

Amplitude Guides and Surveys is favored for Integration, with more reviewer-cited integration mentions and broader tool connectivity.

- **Appcues:** Integration is cited in 8 all-time mentions, with Mixpanel specifically mentioned in recent reviews.
- **Amplitude Guides and Surveys:** Integration is cited in 4 all-time mentions, with Make (76 all-time mentions), Slack (5), and Amplitude Analytics (2) highlighted as key integrations.



| | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 197 | 359 | 

---
## Top Pros & Cons

### Amplitude Guides and Surveys

Pros:
- Ease of Use (20 reviews)
- Surveys (15 reviews)

Cons:
- Limited Customization (10 reviews)
- Missing Features (6 reviews)

### Appcues

Pros:
- Ease of Use (37 reviews)
- Easy Setup (16 reviews)

Cons:
- Limitations (6 reviews)
- Missing Features (6 reviews)

---
## Ratings Comparison
| Rating | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
  | **Meets Requirements** | 9.1 (151 reviews) | 8.6 (299 reviews) | 
  | **Ease of Use** | 9.1 (155 reviews) | 8.6 (301 reviews) | 
  | **Ease of Setup** | 9.0 (94 reviews) | 8.3 (174 reviews) | 
  | **Ease of Admin** | 9.3 (82 reviews) | 8.8 (152 reviews) | 
  | **Quality of Support** | 9.6 (139 reviews) | 9.1 (282 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (82 reviews) | 9.3 (150 reviews) | 
  | **Product Direction (% positive)** | 9.6 (153 reviews) | 9.0 (278 reviews) | 

---
## Pricing

### Amplitude Guides and Surveys

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us Per Month

Description: For fast-growing companies. Free trial available.

Key Features:
- Our Full Platform - Nudge and Assist Suite inc. Actions & Pages
- Unlimited Nudges & Checklists
- Copilot & HelpHub

[Browse all 3 editions](https://www.g2.com/products/amplitude-guides-and-surveys/pricing)

#### Free Trial

Yes

### Appcues

#### Entry-Level Pricing

Plan: Start Free

Price: Free Trial

Description: Full-featured, 14-day free trial of Appcues. No credit card required. 

Key Features:
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption

[Learn more about Appcues](https://www.g2.com/products/appcues/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 8.3/10 | 129 |
| **Appcues** | 8.3/10 | 206 |

#### User Analysis

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Survey Implementation** | 8.9 (90 reviews) | 8.5 (155 reviews) | 
| **Data Analysis** | 8.5 (94 reviews) | 7.5 (179 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### User Support

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **User Segmentation** | 8.7 (86 reviews) | 8.5 (182 reviews) | 
| **Multi-Language Support** | 8.3 (63 reviews) | 7.1 (103 reviews) | 
| **Behavior-responsive Messaging** | 8.9 (84 reviews) | 8.1 (148 reviews) | 

#### Walkthrough Type

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.9 (71 reviews) | 8.1 (119 reviews) | 
| **Text Bubble Walkthroughs** | 9.1 (80 reviews) | 8.9 (178 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Integration** | 7.9 (11 reviews) | 9.2 (12 reviews) | 
| **Communications** | 8.0 (23 reviews) | 9.1 (17 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Analytics** | 9.0 (14 reviews) | 7.8 (9 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customer self-service** | 7.3 (11 reviews) | 8.3 (9 reviews) | 
| **In-app guidance** | 7.9 (19 reviews) | 8.7 (15 reviews) | 
| **Contextual Guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Adaptive Learning** | 6.2 (7 reviews) | Not enough data | 
| **Asynchronous Learning** | Not enough data | Not enough data | 
| **Blended Learning** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **In-App Training** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Launch Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **User Onboarding** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Data Quality Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Self Service Tools** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | N/A | N/A |

#### Campaigns

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customize** | Not enough data | 8.9 (21 reviews) | 
| **Scheduling** | Not enough data | 7.9 (18 reviews) | 
| **Retarget** | Not enough data | 8.4 (16 reviews) | 
| **Segmentation** | Not enough data | 9.4 (20 reviews) | 
| **Triggered Notifications** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Analytics

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Campaign Performance** | Not enough data | 9.0 (16 reviews) | 
| **Audience Insights** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 

#### Optimization

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Rich Notifications** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **App Notifications** | Not enough data | Not enough data | 
| **SMS Notifications** | Not enough data | Not enough data | 
| **Web Notifications** | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Subscriber Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Visual Workflow Management** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Notification Editor** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | 9.3/10 | 15 |
| **Appcues** | N/A | N/A |

#### Responses

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customization** | 9.4 (13 reviews) | Not enough data | 
| **Control** | 9.4 (12 reviews) | Not enough data | 
| **Route To Human** | 9.4 (12 reviews) | Not enough data | 
| **Menu bars** | 8.9 (12 reviews) | Not enough data | 
| **Drip sequences** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Live chat** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 9.3 (12 reviews) | Not enough data | 
| **Branding** | 9.9 (12 reviews) | Not enough data | 
| **Analytics** | 9.3 (12 reviews) | Not enough data | 
| **A/B testing** | 8.6 (11 reviews) | Not enough data | 
| **Role-based access** | 9.7 (11 reviews) | Not enough data | 
| **Collection of information** | 9.0 (10 reviews) | Not enough data | 
| **Augmented Analytics** | Not enough data | Not enough data | 
| **Proactive Chat** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.3 (10 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Customer Surveys** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Pre-Configured Bot** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Code-free Development** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **For Sales/Marketing** | Not enough data | Not enough data | 
| **Contextual Guidance** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Query Suggestions** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | 6.1/10 | 7 |

#### Analysis

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Application Attribution** | Not enough data | 6.7 (6 reviews) | 
| **Campaign Analysis** | Not enough data | 6.4 (6 reviews) | 
| **Uninstall Tracking** | Not enough data | 5.6 (6 reviews) | 
| **Activity Dashboard** | Not enough data | 6.7 (6 reviews) | 
| **Multi-Channel Attribution** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Proximity Marketing** | Not enough data | 5.8 (6 reviews) | 
| **Alerts/Notifications** | Not enough data | 7.4 (7 reviews) | 
| **Bulk SMS** | Not enough data | 4.7 (6 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 5.0 (6 reviews) | 
| **Email Campaigns** | Not enough data | 5.8 (6 reviews) | 
| **Audience Segmentation** | Not enough data | 6.9 (6 reviews) | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Location-Based Marketing** | Not enough data | Not enough data | 
| **SMS Marketing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 

#### Engagement

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Coupons and Promotions** | Not enough data | 5.3 (6 reviews) | 
| **Social Promotion** | Not enough data | Not enough data | 

#### Platform

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Optimization** | Not enough data | 7.5 (6 reviews) | 
| **Integrations - Mobile Marketing** | Not enough data | 5.8 (6 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Visual Analytics** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Text-to-Win** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Contextual Targeting** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Coupons** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Amplitude Guides and Surveys** | N/A | N/A |
| **Appcues** | 7.6/10 | 11 |

#### Variation Testing

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **A/B Testing** | Not enough data | 5.2 (10 reviews) | 
| **WYSIWYG Editor** | Not enough data | 7.0 (10 reviews) | 
| **Conversion Goal** | Not enough data | 7.6 (11 reviews) | 
| **Percentage of Traffic** | Not enough data | 6.8 (10 reviews) | 
| **Confidence Level** | Not enough data | Feature Not Available | 
| **Multivariant Testing** | Not enough data | 6.5 (10 reviews) | 

#### Reporting

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Segmentation** | Not enough data | 8.5 (11 reviews) | 
| **Reports and Dashboards** | Not enough data | 7.7 (11 reviews) | 

#### Personalization

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.5 (11 reviews) | 
| **Custom Targeting** | Not enough data | 8.0 (11 reviews) | 
| **Data Segmentation** | Not enough data | 7.4 (11 reviews) | 

#### Administration

| Feature | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.6 (11 reviews) | 
| **QA Testing** | Not enough data | 7.8 (10 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (11 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.1 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Amplitude Guides and Surveys (1):** [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Appcues (3):** [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Push Notification Software](https://www.g2.com/categories/push-notification)


---
## Reviewer Demographics

### By Company Size

| Segment | Amplitude Guides and Surveys | Appcues | 
|---|---|---|
| **Small-Business** | 58.3% | 32.7% | 
| **Mid-Market** | 37.2% | 58.9% | 
| **Enterprise** | 4.4% | 8.5% | 

### By Industry

#### Amplitude Guides and Surveys

- **Computer Software:** 40.9%
- **Information Technology and Services:** 19.9%
- **Marketing and Advertising:** 5.7%
- **Financial Services:** 4.5%
- **Internet:** 3.4%
- **Human Resources:** 2.8%
- **Computer & Network Security:** 2.3%
- **Commercial Real Estate:** 1.7%
- **Design:** 1.7%
- **Education Management:** 1.7%
- **Other:** 15.3%

#### Appcues

- **Computer Software:** 33.3%
- **Information Technology and Services:** 15.1%
- **Marketing and Advertising:** 8.5%
- **Financial Services:** 6.3%
- **Internet:** 4.6%
- **E-Learning:** 2.0%
- **Education Management:** 1.7%
- **Hospital & Health Care:** 1.7%
- **Market Research:** 1.4%
- **Insurance:** 1.4%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Amplitude Guides and Surveys

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1819 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3918 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (581 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (779 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (1018 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (553 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (363 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1619 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (515 reviews)

### Alternatives to Appcues

- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (581 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3918 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1819 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (1018 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (779 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.5/5 stars (553 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (363 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1619 reviews)
- [Userflow](https://www.g2.com/products/userflow/reviews) — 4.8/5 stars (125 reviews)

---
## Top Discussions

### Amplitude Guides and Surveys

No discussions available for this product.

### Appcues

- Title: [How do I use Appcues?](https://www.g2.com/discussions/how-do-i-use-appcues) — 3 comments
  > **Top comment:** "To build user flows & test pop up flows in your app or sites"
- Title: [What does Appcues do?](https://www.g2.com/discussions/what-does-appcues-do) — 3 comments
  > **Top comment:** "Allows teams to create modals, tooltips, and surveys without engineering help. Basically you. can create animated pop-ups/slide outs without needing to use..."
- Title: [What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?](https://www.g2.com/discussions/35801-what-is-the-best-way-to-track-progress-of-individual-users-through-the-adoption-process-so-that-we-can-create-follow-up-tasks) — 1 comment *(includes official response)*
  > **Top comment:** "Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-appcues)