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Compare Amplitude Analytics and Whatfix 
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At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Amplitude Analytics
Star Rating
(2,616)4.5 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Whatfix excels in Quality of Support, scoring an impressive 9.7, while users on G2 mention that Amplitude Analytics, with a score of 8.4, has room for improvement in this area, particularly in response times and availability of support resources.
- Users report that Whatfix shines in Ease of Use with a score of 8.7, as many find its user interface intuitive and straightforward. In contrast, reviewers mention that Amplitude Analytics, scoring 8.3, can be somewhat complex for new users, especially when navigating its advanced features.
- G2 users highlight that Whatfix has a strong Product Direction score of 9.7, indicating a positive outlook on future updates and features. Conversely, users on G2 report that Amplitude Analytics, with a score of 8.5, is perceived as less innovative, with some users desiring more frequent enhancements.
- Users say that Whatfix's Ease of Setup, rated at 8.4, is a significant advantage, with many reviewers appreciating the straightforward onboarding process. In comparison, reviewers mention that Amplitude Analytics, scoring 7.9, can be challenging to set up, particularly for teams without dedicated technical resources.
- Reviewers mention that Whatfix's Account-Level Analytics score of 8.1 is beneficial for businesses looking to track performance at a granular level, while users on G2 report that Amplitude Analytics, with a score of 8.3, offers more robust User-Level Analytics, making it easier to understand individual user behavior.
- Users report that Whatfix's Segmentation score of 7.8 is a limitation, as it lacks some advanced filtering options that Amplitude Analytics provides, which scores 8.5 and is praised for its powerful segmentation capabilities that allow for more targeted analysis.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Whatfix
No pricing availableFree Trial
Amplitude Analytics
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
8.5
1,989
8.8
338
Ease of Use
8.3
2,007
8.6
408
Ease of Setup
7.9
858
8.3
358
Ease of Admin
8.4
617
8.5
278
Quality of Support
8.4
1,527
9.7
338
Has the product been a good partner in doing business?
8.7
589
9.5
277
Product Direction (% positive)
8.6
1,826
9.7
323
Features by Category
Metrics
8.5
687
Not enough data
8.5
679
Not enough data
7.9
634
Not enough data
8.8
708
Not enough data
8.8
713
Not enough data
8.2
659
Not enough data
8.1
625
Not enough data
8.8
689
Not enough data
8.9
707
Not enough data
Reporting
8.5
665
Not enough data
8.3
611
Not enough data
8.1
580
Not enough data
8.6
679
Not enough data
8.2
562
Not enough data
8.2
570
Not enough data
8.6
686
Not enough data
Other
8.5
658
Not enough data
7.7
490
Not enough data
7.6
447
Not enough data
7.8
532
Not enough data
7.8
430
Not enough data
7.3
391
Not enough data
7.6
403
Not enough data
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
56
Not enough data
6.8
57
Not enough data
7.6
56
Not enough data
Administration
8.1
598
Not enough data
8.0
540
Not enough data
8.5
700
Not enough data
8.6
723
Not enough data
User Identification
7.8
610
Not enough data
8.8
767
Not enough data
8.3
663
Not enough data
Tracking & Reporting
8.9
796
Not enough data
8.6
734
Not enough data
7.9
649
Not enough data
8.6
788
Not enough data
8.1
770
Not enough data
8.8
760
Not enough data
Metrics
8.6
660
Not enough data
7.7
542
Not enough data
8.4
638
Not enough data
8.3
577
Not enough data
9.0
660
Not enough data
User Analysis
Not enough data
8.0
156
Not enough data
8.1
172
User Support
Not enough data
8.2
163
Not enough data
8.0
142
Not enough data
8.0
144
Walkthrough Type
Not enough data
8.5
166
Not enough data
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
40
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.5
43
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
8.3
1036
8.1
51
8.7
1202
8.1
51
8.5
1165
7.8
47
8.8
1218
7.6
46
7.1
822
7.5
46
8.0
948
7.2
41
7.0
727
7.0
36
7.7
911
7.4
43
Agentic AI - Product Analytics
6.1
169
8.0
5
6.7
168
7.7
5
6.3
168
8.0
5
6.3
168
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
147
Not enough data
8.8
142
Not enough data
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.6
660
Not enough data
7.7
542
Not enough data
8.4
638
Not enough data
8.3
577
Not enough data
9.0
660
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Whatfix are categorized as Product Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
13.9%
Financial Services
10.1%
Internet
4.6%
Health, Wellness and Fitness
4.0%
Other
49.0%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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