Compare Amplitude Analytics vs IBM Watson Customer Experience Analytics

See this
comparison of Amplitude Analytics vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Amplitude Analytics rates 4.5/5 stars with 94 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
Free
 
Enterprise
Contact Amplitude
 
Free Trial
Free Trial
Amplitude Analytics
Free
Free
Enterprise
Contact Amplitude
Free Trial
IBM Watson Customer Experience Analytics
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
7.8
Ease of Use
Ease of Use
8.6
7.2
Ease of Setup
Ease of Setup
8.4
7.9
Ease of Admin
Ease of Admin
8.6
7.8
Quality of Support
Quality of Support
9.0
7.9
Ease of Doing Business With
Ease of Doing Business With
8.8
8.1
Product Direction (% positive)
Product Direction (% positive)
9.0
8.3
Meets Requirements
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
7.8
Ease of Use
Amplitude Analytics
8.6
IBM Watson Customer Experience Analytics
7.2
Ease of Setup
Amplitude Analytics
8.4
IBM Watson Customer Experience Analytics
7.9
Ease of Admin
Amplitude Analytics
8.6
IBM Watson Customer Experience Analytics
7.8
Quality of Support
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
7.9
Ease of Doing Business With
Amplitude Analytics
8.8
IBM Watson Customer Experience Analytics
8.1
Product Direction (% positive)
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
8.3

Features

Metrics
Sessions - Digital Analytics
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
8.5
Engagement
Amplitude Analytics
8.8
IBM Watson Customer Experience Analytics
7.9
Entry and Exit Pages
Amplitude Analytics
8.2
IBM Watson Customer Experience Analytics
7.6
Standard Event Tracking
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
8.1
Custom Event Tracking
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
7.1
Retention
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
7.4
Return
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
7.2
Conversions
Amplitude Analytics
9.1
IBM Watson Customer Experience Analytics
7.1
Funnels
Amplitude Analytics
9.2
IBM Watson Customer Experience Analytics
7.9
Reporting
Real-Time Reporting
Amplitude Analytics
9.1
IBM Watson Customer Experience Analytics
Not enough data available
Trending
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
8.6
Retroactive Reporting
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
8.6
Segmentation
Amplitude Analytics
8.8
IBM Watson Customer Experience Analytics
7.9
Mobile Reporting
Amplitude Analytics
8.5
IBM Watson Customer Experience Analytics
8.7
Unification Across Devices
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
8.1
Custom Reports and Dashboards
Amplitude Analytics
8.9
IBM Watson Customer Experience Analytics
6.7
Other
User Data
Amplitude Analytics
9.1
IBM Watson Customer Experience Analytics
7.1
Site Search Reporting
Amplitude Analytics
8.8
IBM Watson Customer Experience Analytics
6.7
Load Time Monitoring
Amplitude Analytics
8.6
IBM Watson Customer Experience Analytics
6.3
Campaign Tracking
Amplitude Analytics
8.6
IBM Watson Customer Experience Analytics
8.3
E-Commerce
Amplitude Analytics
8.7
IBM Watson Customer Experience Analytics
Not enough data available
Promotional Messages
Amplitude Analytics
9.1
IBM Watson Customer Experience Analytics
Not enough data available
Administration Alerts
Amplitude Analytics
9.2
IBM Watson Customer Experience Analytics
7.1
Variation Testing
A/B Testing
Amplitude Analytics
8.7
IBM Watson Customer Experience Analytics
Not enough data available
Conversion Goal
Amplitude Analytics
8.7
IBM Watson Customer Experience Analytics
Not enough data available
Percentage of Traffic
Amplitude Analytics
9.3
IBM Watson Customer Experience Analytics
Not enough data available
Confidence Level
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Multivariate Testing
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Split URL Testing
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Build
WYSIWYG Editor
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Landing Pages
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Reporting
Segmentation
Amplitude Analytics
9.3
IBM Watson Customer Experience Analytics
Not enough data available
Reports and Dashboards
Amplitude Analytics
9.7
IBM Watson Customer Experience Analytics
Not enough data available
Mobile Optimization
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Personalization
Standard Targeting
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Custom Targeting
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Profile Storage Duration
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
In-Page Analytics
Click Reporting
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Heat Maps
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Session Replays
Amplitude Analytics
Not enough data available
IBM Watson Customer Experience Analytics
Not enough data available
Administration
API / Integrations
Amplitude Analytics
9.0
IBM Watson Customer Experience Analytics
5.8
QA Testing
Amplitude Analytics
8.8
IBM Watson Customer Experience Analytics
7.0
Performance and Reliability
Amplitude Analytics
9.2
IBM Watson Customer Experience Analytics
7.1
User, Role, and Access Management
Amplitude Analytics
9.4
IBM Watson Customer Experience Analytics
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
51.1%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.4%
70.0%
Amplitude Analytics
Small-Business
25.5%
Mid-Market
51.1%
Enterprise
23.4%
IBM Watson Customer Experience Analytics
Small-Business
10.0%
Mid-Market
20.0%
Enterprise
70.0%

Reviewers' Industry

 
Computer Software
12.8%
Banking
15.0%
 
Marketing and Advertising
10.6%
Telecommunications
10.0%
 
Internet
9.6%
Retail
10.0%
 
Information Technology and Services
9.6%
Oil & Energy
10.0%
 
Entertainment
9.6%
Food & Beverages
10.0%
 
Other
47.9%
Other
45.0%
Amplitude Analytics
Computer Software
12.8%
Marketing and Advertising
10.6%
Internet
9.6%
Information Technology and Services
9.6%
Entertainment
9.6%
Other
47.9%
IBM Watson Customer Experience Analytics
Banking
15.0%
Telecommunications
10.0%
Retail
10.0%
Oil & Energy
10.0%
Food & Beverages
10.0%
Other
45.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Amplitude provides an easy to understand platform to analyze and track lots of data. The different types of charts and formulas that you can use provide a robust way to visualize data points to show performance. Users should be able to pick up the program...

erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Information Technology and Services

360º-view of behaviors across the platform is not there

G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
Amplitude Analytics
Most Helpful Favorable Review
G2 User

Amplitude provides an easy to understand platform to analyze and track lots of data. The different types of charts and formulas that you can use provide a robust way to visualize data points to show performance. Users should be able to pick up the program...

Most Helpful Critical Review
G2 User in Information Technology and Services

360º-view of behaviors across the platform is not there

IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Screenshots

 
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IBM Watson Customer Experience Analytics

Videos

 

This short video walks through how to do funnel analysis in Amplitude

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Amplitude Analytics

This short video walks through how to do funnel analysis in Amplitude

IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Amplitude a QuestionContact AmplitudeAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
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IBM Watson Customer Experience Analytics
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