Compare Amplitude Analytics and Heap 
Featured Products
At a Glance
Market Segments
Mid-Market (46.8% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free
Free 10000 Sessions Per Month
Amplitude Analytics
Star Rating
(2,770)4.5 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeap
Star Rating
(1,098)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in user interface design, with many users appreciating its clean and responsive layout. This makes navigation and reporting straightforward, enhancing the overall user experience compared to Heap, which, while functional, does not receive the same level of praise for its interface.
- Users say that Heap's implementation process is notably quick and intuitive, allowing teams to get started without extensive setup. Reviewers highlight the ease of connecting product and website data seamlessly, which can be a significant advantage for teams looking to minimize downtime during onboarding.
- According to verified reviews, Amplitude Analytics stands out for its powerful behavioral analysis capabilities. Users appreciate the granularity of event tracking, which allows for detailed insights into user behavior, making it easier to identify drop-off points and engagement drivers compared to Heap's more basic tracking features.
- Reviewers mention that Heap supports a culture of learning and skill growth, with users enjoying the collaborative environment it fosters. This aspect can be particularly appealing for teams focused on continuous improvement, whereas Amplitude Analytics, while powerful, may not emphasize this collaborative culture as strongly.
- Users highlight that Amplitude Analytics offers robust reporting capabilities with templates that simplify setup. This feature is particularly beneficial for teams that need to generate reports quickly and efficiently, whereas Heap's reporting features, while effective, may require more manual configuration.
- G2 reviewers note that both products have similar entry-level pricing, making them accessible for teams starting out. However, Amplitude Analytics has a larger user base and more recent reviews, indicating a broader market presence and potentially more reliable support and resources compared to Heap.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Amplitude Analytics
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
8.5
2,065
8.5
858
Ease of Use
8.3
2,083
8.1
868
Ease of Setup
7.9
920
8.5
316
Ease of Admin
8.4
637
8.6
317
Quality of Support
8.4
1,582
8.7
681
Has the product been a good partner in doing business?
8.7
608
8.8
299
Product Direction (% positive)
8.6
1,900
8.7
797
Features by Category
Metrics
8.5
693
8.6
397
8.5
684
8.4
365
7.9
637
8.3
327
8.8
716
9.0
398
8.8
720
8.8
391
8.2
665
8.0
305
8.1
628
8.1
279
8.9
696
8.7
347
8.9
716
8.7
368
Reporting
8.5
670
8.6
365
8.3
614
8.0
293
8.1
581
8.7
330
8.6
684
8.3
358
8.2
565
8.2
205
8.2
573
8.4
225
8.6
696
8.3
375
Other
8.5
664
8.4
339
7.7
490
8.0
185
7.6
448
7.6
192
7.8
536
8.2
214
7.8
431
8.1
149
7.3
391
8.0
45
7.6
403
7.9
47
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
57
Not enough data
6.8
57
Not enough data
7.6
57
Not enough data
Administration
8.1
602
8.4
274
8.0
540
8.6
99
8.5
705
8.6
412
8.6
725
8.7
388
User Identification
7.8
610
8.1
41
8.8
771
8.6
94
8.3
664
8.5
68
Tracking & Reporting
8.9
801
8.6
102
8.6
735
8.4
93
7.9
650
8.1
80
8.6
792
8.1
97
8.1
775
8.2
96
8.8
763
8.4
90
Metrics
8.6
663
8.3
65
7.7
543
7.9
51
8.4
639
8.0
56
8.3
580
8.2
57
9.0
663
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
1039
8.3
300
8.7
1234
8.7
359
8.5
1183
8.5
327
8.8
1250
8.7
352
7.1
829
7.9
105
8.0
952
8.4
223
7.0
728
7.8
92
7.7
922
8.3
255
Agentic AI - Product Analytics
6.2
173
Not enough data
6.7
171
Not enough data
6.3
170
Not enough data
6.3
171
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
8.6
663
8.3
65
7.7
543
7.9
51
8.4
639
8.0
56
8.3
580
8.2
57
9.0
663
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Amplitude Analytics and Heap are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Heap is categorized as E-Commerce Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.3%
Information Technology and Services
13.8%
Financial Services
10.2%
Internet
4.5%
Health, Wellness and Fitness
3.9%
Other
49.3%
Computer Software
16.5%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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