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Compare Amplitude Analytics and Heap 
Featured Products
At a Glance
Market Segments
Mid-Market (46.8% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free
Free 10000 Sessions Per Month
Amplitude Analytics
Star Rating
(2,736)4.5 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeap
Star Rating
(1,097)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in providing a user-friendly interface for building funnels and retention charts, making it easier for teams to visualize user journeys. Users appreciate the variety of chart options, such as line and bar charts, which enhance data comprehension.
- Users say that Heap stands out for its seamless integration of product and website data, allowing for effortless tracking of user interactions without the need for extensive setup. Reviewers highlight the platform's ability to log in and instantly access relevant event data, which simplifies the analytics process.
- According to verified reviews, Amplitude Analytics has a stronger focus on product analytics and behavioral analysis, with its event-based data model enabling detailed tracking of user behavior over time. This capability is particularly beneficial for teams looking to optimize user engagement and retention.
- Reviewers mention that Heap's ease of use is a significant advantage, with many users noting a minimal learning curve. This is complemented by a supportive work culture that encourages skill growth and collaboration, making it an appealing choice for teams focused on continuous improvement.
- G2 reviewers highlight that while both platforms offer free entry-level pricing, Amplitude Analytics has a larger market presence and a higher overall satisfaction score. This suggests that it may be a more reliable choice for businesses seeking robust analytics capabilities.
- Users report that Heap's quality of support is commendable, with many praising the responsiveness and helpfulness of the support team. This contrasts with Amplitude Analytics, where some users feel that support could be improved, particularly in addressing complex queries.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Amplitude Analytics
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
8.5
2,043
8.5
858
Ease of Use
8.3
2,061
8.1
868
Ease of Setup
7.9
900
8.5
316
Ease of Admin
8.4
630
8.6
317
Quality of Support
8.4
1,564
8.7
681
Has the product been a good partner in doing business?
8.7
602
8.8
299
Product Direction (% positive)
8.6
1,880
8.7
797
Features by Category
Metrics
8.5
692
8.6
397
8.5
683
8.4
365
7.9
636
8.3
327
8.8
714
9.0
398
8.8
719
8.8
391
8.2
664
8.0
305
8.1
628
8.1
279
8.9
694
8.7
347
8.9
714
8.7
368
Reporting
8.5
670
8.6
365
8.3
614
8.0
293
8.1
581
8.7
330
8.6
683
8.3
358
8.2
565
8.2
205
8.2
573
8.4
225
8.6
696
8.3
375
Other
8.5
662
8.4
339
7.7
490
8.0
185
7.6
448
7.6
192
7.8
536
8.2
214
7.8
431
8.1
149
7.3
391
8.0
45
7.6
403
7.9
47
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
57
Not enough data
6.8
57
Not enough data
7.6
57
Not enough data
Administration
8.1
602
8.4
274
8.0
540
8.6
99
8.5
705
8.6
412
8.6
725
8.7
388
User Identification
7.8
609
8.1
41
8.8
770
8.6
94
8.3
663
8.5
68
Tracking & Reporting
8.9
800
8.6
102
8.6
734
8.4
93
7.9
649
8.1
80
8.6
791
8.1
97
8.1
774
8.2
96
8.8
762
8.4
90
Metrics
8.6
662
8.3
65
7.7
542
7.9
51
8.4
638
8.0
56
8.3
579
8.2
57
9.0
662
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
1037
8.3
300
8.7
1223
8.7
359
8.5
1176
8.5
327
8.8
1240
8.7
352
7.1
827
7.9
105
8.0
952
8.4
223
7.0
727
7.8
92
7.7
918
8.3
255
Agentic AI - Product Analytics
6.1
172
Not enough data
6.7
170
Not enough data
6.3
170
Not enough data
6.3
171
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
8.6
662
8.3
65
7.7
542
7.9
51
8.4
638
8.0
56
8.3
579
8.2
57
9.0
662
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Amplitude Analytics and Heap are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Heap is categorized as E-Commerce Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.3%
Information Technology and Services
13.9%
Financial Services
10.2%
Internet
4.5%
Health, Wellness and Fitness
3.9%
Other
49.2%
Computer Software
16.5%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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