Introducing G2.ai, the future of software buying.Try now
Compare AmplifAI and NICE Workforce Management 
Featured Products
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AmplifAI
Star Rating
(20)4.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AmplifAINICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementAmplifAI vs NICE Workforce Management
When assessing the two solutions, reviewers found AmplifAI easier to use, set up, and administer. Reviewers also preferred doing business with AmplifAI overall.
- Reviewers felt that AmplifAI meets the needs of their business better than NICE Workforce Management.
- When comparing quality of ongoing product support, reviewers felt that AmplifAI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of AmplifAI over NICE Workforce Management.
Pricing
Entry-Level Pricing
AmplifAI
No pricing availableNICE Workforce Management
No pricing availableFree Trial
AmplifAI
No trial information availableNICE Workforce Management
Free Trial is available
Ratings
Meets Requirements
9.1
18
8.6
69
Ease of Use
8.8
19
8.3
70
Ease of Setup
8.1
8
7.4
29
Ease of Admin
9.0
8
8.2
25
Quality of Support
9.4
18
7.7
57
Has the product been a good partner in doing business?
9.4
8
8.0
24
Product Direction (% positive)
10.0
18
7.2
67
Features by Category
Reports
8.5
9
Not enough data
8.7
9
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.5
9
Not enough data
8.7
9
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
Reports
9.0
7
Not enough data
9.0
7
Not enough data
8.8
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visualization
9.3
9
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
8.8
8
Not enough data
Data Updates
8.5
8
Not enough data
8.3
9
Not enough data
Collaboration
9.0
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Data Updates
9.2
8
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
Competition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Engagement
8.7
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
Performance
8.7
5
Not enough data
9.0
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Workforce Management
Not enough data
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Administration
Not enough data
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Personalization
Not enough data
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Administrative
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.2
17
Not enough data
7.8
13
Not enough data
7.8
15
Not enough data
8.2
17
Not enough data
8.1
18
Not enough data
7.7
10
Not enough data
7.9
18
Not enough data
7.7
18
Workforce Management Platform Features
Not enough data
8.3
28
Not enough data
8.7
31
Not enough data
8.7
31
Not enough data
8.9
31
Not enough data
8.0
31
Not enough data
Feature Not Available
Not enough data
7.9
30
Not enough data
8.5
27
Not enough data
8.2
16
Not enough data
7.7
21
Categories
Categories
Shared Categories
AmplifAI and NICE Workforce Management are categorized as Contact Center Workforce
Unique Categories
AmplifAI is categorized as Data Visualization, Contact Center Quality Assurance, Sales Performance Management, and Sales Gamification
NICE Workforce Management is categorized as Workforce Management
Reviews
Reviewers' Company Size
AmplifAI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
40.0%
Hospital & Health Care
20.0%
Marketing and Advertising
5.0%
Market Research
5.0%
Information Technology and Services
5.0%
Other
25.0%
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Alternatives
Discussions
AmplifAI has no discussions with answers
NICE Workforce Management has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
