# AssetTrack for ServiceNow vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, highlighting its **centralized device dashboard** and **automation policies** that streamline endpoint management without unnecessary complexity. In contrast, users of AssetTrack for ServiceNow appreciate its ability to track costs and risks under one application, but some find it less intuitive for day-to-day operations.
- **Users say** that NinjaOne's implementation process is notably quick and straightforward, with many praising its **easy installation** on endpoints. On the other hand, AssetTrack for ServiceNow, while integrated with ServiceNow for consistent database updates, may not offer the same level of ease during setup, as indicated by the lack of recent reviews.
- **Reviewers mention** that NinjaOne provides exceptional support, with a high quality of assistance reported by users who feel confident in the product's reliability. In comparison, AssetTrack for ServiceNow has received limited feedback on support quality, which may raise concerns for potential users looking for robust assistance.
- **According to verified reviews** , NinjaOne stands out for its high satisfaction ratings, with users frequently noting the effectiveness of its **remote access tools**. Meanwhile, AssetTrack for ServiceNow users appreciate its **tracking automation** features, but the overall satisfaction appears lower, as reflected in its G2 Score.
- **G2 reviewers highlight** that NinjaOne's ease of use is a significant advantage, with many users finding it very intuitive and easy to navigate. In contrast, while AssetTrack for ServiceNow offers valuable features like **analytics dashboards** , some users may find the interface less user-friendly, especially in comparison to NinjaOne's streamlined design.
- **Users report** that NinjaOne is a strong partner in business, with a high percentage of positive feedback regarding its product direction and ongoing improvements. AssetTrack for ServiceNow, while beneficial for enterprise-level asset management, has fewer reviews to gauge its long-term viability and user satisfaction.



| | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 10 | 4,485 | 
| **Largest Market Segment** | Enterprise (80.0% of reviews) | Mid-Market (48.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### AssetTrack for ServiceNow

**Not enough data**

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

---
## Ratings Comparison
| Rating | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 9.0 (4225 reviews) | 
  | **Ease of Use** | Not enough data | 9.1 (4269 reviews) | 
  | **Ease of Setup** | Not enough data | 9.1 (4013 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (3202 reviews) | 
  | **Quality of Support** | Not enough data | 9.1 (4042 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (3131 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 9.7 (4080 reviews) | 

---
## Pricing

### AssetTrack for ServiceNow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 855 |

#### Administration

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Change Management** | Not enough data | 8.2 (679 reviews) | 
| **Asset Management** | Not enough data | 8.8 (727 reviews) | 
| **Reports & Analytics** | Not enough data | 8.3 (727 reviews) | 

#### Service Desk

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Help Desk** | Not enough data | 8.2 (727 reviews) | 
| **Incident Reports** | Not enough data | 7.9 (672 reviews) | 
| **Process Workflow** | Not enough data | 7.7 (645 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (640 reviews) | 
| **Administration Console** | Not enough data | 9.0 (647 reviews) | 
| **Access Management** | Not enough data | 8.7 (616 reviews) | 
| **Asset Management** | Not enough data | 8.8 (618 reviews) | 
| **Policy Dictation** | Not enough data | 8.4 (592 reviews) | 

#### Functionality

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Ticketing System** | Not enough data | 7.6 (644 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (627 reviews) | 
| **Alerting** | Not enough data | 8.9 (672 reviews) | 
| **Automation** | Not enough data | 9.0 (690 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (177 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (170 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (173 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (170 reviews) | 
| **Decision Making** | Not enough data | 6.8 (169 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 422 |

#### Compatibility 

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.9 (375 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (309 reviews) | 
| **Virtual Machines** | Not enough data | 8.5 (333 reviews) | 
| **Repository Models** | Not enough data | 8.3 (291 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.4 (310 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (307 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (349 reviews) | 
| **Activity Monitoring** | Not enough data | 9.3 (372 reviews) | 

#### Compliance

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (305 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (287 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (68 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (66 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (65 reviews) | 
| **Decision Making** | Not enough data | 7.5 (66 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 460 |

#### Functionality

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.4 (96 reviews) | 
| **Storage Capacity** | Not enough data | 8.8 (353 reviews) | 
| **Remote Backup** | Not enough data | 9.1 (401 reviews) | 
| **Versioning** | Not enough data | 8.5 (359 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.7 (364 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (334 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (340 reviews) | 
| **Security Standards** | Not enough data | 8.8 (345 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (342 reviews) | 

#### Agentic AI - Online Backup

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.4/10 | 49 |

#### Functionality

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.5 (40 reviews) | 
| **Storage Capacity** | Not enough data | 9.6 (43 reviews) | 
| **Remote Backup** | Not enough data | 9.3 (43 reviews) | 
| **Versioning** | Not enough data | 9.0 (42 reviews) | 

#### Compatibility 

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 9.0 (19 reviews) | 
| **SaaS Application Variety** | Not enough data | 8.6 (37 reviews) | 
| **Storage Formats** | Not enough data | 8.5 (36 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 7.3 (31 reviews) | 
| **Security Standards** | Not enough data | 9.1 (41 reviews) | 
| **Encrypted Storage** | Not enough data | 9.3 (39 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | 
| **Decision Making** | Not enough data | 7.7 (5 reviews) | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Asset Definition

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | Not enough data | 
| **Relationships - Asset Tracking** | Not enough data | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | Not enough data | 
| **Status - Asset Tracking** | Not enough data | Not enough data | 
| **History - Asset Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 7.8/10 | 46 |

#### Functionality

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Email Storage** | Not enough data | 9.5 (42 reviews) | 
| **Encryption** | Not enough data | 9.3 (39 reviews) | 
| **Reporting** | Not enough data | 8.4 (38 reviews) | 
| **Email Analysis** | Not enough data | 8.2 (36 reviews) | 
| **Migration** | Not enough data | 7.5 (36 reviews) | 
| **Archive Backup** | Not enough data | 9.3 (43 reviews) | 

#### Agentic AI - Email Archiving

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | 6.3 (5 reviews) | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.1/10 | 2867 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (2568 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.9 (711 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.2 (474 reviews) | 

#### Monitoring and Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.4 (2485 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 8.5 (1961 reviews) | 
| **Application Deployment** | Not enough data | 8.7 (2165 reviews) ✓ Verified | 
| **Patch Management** | Not enough data | 9.1 (2498 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 8.5 (544 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.6 (519 reviews) | 

#### Service Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Remote Access** | Not enough data | 9.2 (2382 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.2 (478 reviews) | 
| **Ticketing** | Not enough data | 7.7 (587 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (532 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (470 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (483 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (462 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (458 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (468 reviews) | 
| **Decision Making** | Not enough data | 7.1 (464 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 516 |

#### Scope

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.7 (432 reviews) | 
| **Multi-OS Support** | Not enough data | 8.9 (460 reviews) | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.6 (453 reviews) | 
| **Endpoint Protection** | Not enough data | 8.4 (412 reviews) | 
| **Remote Wiping** | Not enough data | 7.5 (395 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.9 (436 reviews) | 
| **Device Configuration** | Not enough data | 8.7 (438 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (420 reviews) | 
| **Usage Information** | Not enough data | 8.8 (418 reviews) | 
| **Data Separation** | Not enough data | 7.8 (377 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (172 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (170 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (171 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (168 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (166 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (171 reviews) | 
| **Decision Making** | Not enough data | 7.2 (172 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 785 |

#### Functionality

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.9 (707 reviews) | 
| **Alerting** | Not enough data | 9.0 (741 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.1 (619 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.8 (617 reviews) | 

#### Monitoring - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Feature Not Available | 
| **Automated Network Discovery** | Not enough data | Feature Not Available | 
| **Real-Time Monitoring** | Not enough data | 8.4 (285 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.3 (575 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (589 reviews) | 
| **Path Analysis** | Not enough data | 7.6 (541 reviews) | 

#### Analytics - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Feature Not Available | 
| **Packet & Flow Analysis** | Not enough data | 6.9 (240 reviews) | 

#### Security - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Feature Not Available | 
| **Zero Trust and Identity Management** | Not enough data | Feature Not Available | 
| **Integrated Network Security** | Not enough data | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Feature Not Available | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 615 |

#### Monitoring

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (572 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (570 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (511 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (200 reviews) | 

#### Management Tools

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (505 reviews) | 
| **Standardization** | Not enough data | 8.7 (516 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (490 reviews) ✓ Verified | 

#### Generative AI

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (96 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (95 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (95 reviews) | 
| **Decision Making** | Not enough data | 7.5 (93 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 7.9/10 | 1319 |

#### Asset Inventory

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.0 (1201 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.9 (1174 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.8 (1027 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.4 (296 reviews) | 
| **Asset Discovery** | Not enough data | 8.2 (1071 reviews) | 

#### Generative AI

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (245 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (228 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (225 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (223 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (219 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (226 reviews) | 
| **Decision Making** | Not enough data | 7.1 (223 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.1 (1165 reviews) | 
| **Asset Policy Management** | Not enough data | 8.7 (1050 reviews) | 
| **Risk Management** | Not enough data | 8.1 (1010 reviews) | 
| **Integrations** | Not enough data | 8.2 (1080 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### ServiceNow Apps

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.4/10 | 2061 |

#### Administration

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (1757 reviews) | 
| **File Sharing** | Not enough data | 8.7 (1636 reviews) | 
| **Session Recording** | Not enough data | 7.8 (1431 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.2 (1771 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.9 (1554 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.8 (1617 reviews) | 

#### Maintenance

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.2 (1787 reviews) | 
| **Remote Printing** | Not enough data | 7.7 (1347 reviews) | 

#### Communication 

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Text Chat** | Not enough data | 8.0 (1449 reviews) | 
| **VoIP** | Not enough data | Feature Not Available | 
| **Video Conference Call** | Not enough data | Feature Not Available | 
| **Screen Annotations** | Not enough data | 7.2 (1308 reviews) | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | 8.3 (1363 reviews) | 
| **Compliance** | Not enough data | 8.4 (1402 reviews) | 

#### Device Support

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 7.6 (1375 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.4 (1485 reviews) | 
| **Cross-Platform** | Not enough data | 8.4 (1451 reviews) | 

#### Performance

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1555 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 374 |

#### Functionality 

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (344 reviews) | 
| **OS Boot Recovery** | Not enough data | 8.0 (302 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (303 reviews) | 
| **Online Restore** | Not enough data | 8.6 (328 reviews) | 

#### Performance

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.8 (325 reviews) | 
| **Unlimited Backup** | Not enough data | 8.6 (314 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.7 (314 reviews) | 

#### Agentic AI - PC Backup

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (95 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (93 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (91 reviews) | 
| **Decision Making** | Not enough data | 7.2 (92 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Generative AI

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.5/10 | 255 |

#### Management and Discovery - IT Documentation

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (224 reviews) | 
| **Version Control** | Not enough data | 8.4 (222 reviews) | 
| **Access and Permissions** | Not enough data | 8.8 (225 reviews) | 

#### Operations - IT Documentation

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (226 reviews) | 
| **Automation** | Not enough data | 8.9 (241 reviews) | 
| **Reporting** | Not enough data | 8.4 (227 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.1/10 | 149 |

#### Generative AI - Autonomous Endpoint Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | 7.2 (68 reviews) | 
| **Adaptive** | Not enough data | 7.4 (71 reviews) | 
| **Predictive** | Not enough data | 7.4 (70 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Patch Management** | Not enough data | 9.0 (135 reviews) | 
| **Oversees** | Not enough data | 8.3 (80 reviews) | 
| **Self-Healing** | Not enough data | 8.2 (83 reviews) | 
| **Centralized Dashboard** | Not enough data | 9.2 (122 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.3/10 | 696 |

#### Platform - Mobile Device Management (MDM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (470 reviews) | 

#### Operating System

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.3 (657 reviews) | 
| **Apple Support** | Not enough data | 8.2 (596 reviews) | 
| **Android Support** | Not enough data | 8.5 (559 reviews) | 

#### Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.7 (581 reviews) | 
| **Applications Consolidation** | Not enough data | 8.4 (502 reviews) | 
| **Whitelist** | Not enough data | 8.4 (500 reviews) | 
| **Blacklist** | Not enough data | 8.3 (494 reviews) | 
| **Usage Information** | Not enough data | 8.5 (515 reviews) | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (516 reviews) | 
| **Security** | Not enough data | 8.7 (530 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (153 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (146 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (151 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (145 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (141 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (148 reviews) | 
| **Decision Making** | Not enough data | 7.8 (146 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 1037 |

#### Analysis

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.2 (788 reviews) | 

#### Platform

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.9 (728 reviews) | 
| **Remote Access** | Not enough data | 9.2 (942 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.3 (704 reviews) | 
| **Asset Tracking** | Not enough data | 8.6 (805 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.4 (751 reviews) | 

#### Security

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.8 (825 reviews) | 
| **Patch Management** | Not enough data | 9.3 (943 reviews) | 
| **Disaster Recovery** | Not enough data | 7.7 (699 reviews) | 
| **Service Management** | Not enough data | 8.8 (763 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (713 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (179 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (157 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (162 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (155 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (153 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (158 reviews) | 
| **Decision Making** | Not enough data | 7.1 (156 reviews) | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to AssetTrack for ServiceNow (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Asset Tracking Software](https://www.g2.com/categories/asset-tracking)

**Unique to NinjaOne (17):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Incident Management Software](https://www.g2.com/categories/incident-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AssetTrack for ServiceNow | NinjaOne | 
|---|---|---|
| **Small-Business** | 0% | 44.4% | 
| **Mid-Market** | 20.0% | 48.0% | 
| **Enterprise** | 80.0% | 7.6% | 

### By Industry

#### AssetTrack for ServiceNow

- **Information Technology and Services:** 30.0%
- **Automotive:** 10.0%
- **Airlines/Aviation:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%

#### NinjaOne

- **Information Technology and Services:** 27.5%
- **Computer & Network Security:** 13.6%
- **Hospital & Health Care:** 3.9%
- **Manufacturing:** 3.4%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Financial Services:** 2.2%
- **Retail:** 2.2%
- **Consulting:** 1.8%
- **Non-Profit Organization Management:** 1.6%
- **Other:** 38.4%

---
## Alternatives

### Alternatives to AssetTrack for ServiceNow

- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (484 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (684 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4785 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4037 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3132 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1539 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1217 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4037 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (197 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (256 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1098 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)

---
## Top Discussions

### AssetTrack for ServiceNow

No discussions available for this product.

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments
  > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ami-assettrack-for-servicenow-vs-ninjaone)