# AssetTrack for ServiceNow vs eMaint Comparison
---
## AI Generated Summary
- **G2 reviewers report** that eMaint CMMS excels in user experience, highlighting its web-based platform for work order entry and approval processes. Users appreciate the alerting features that streamline operations, making it a strong choice for teams looking for efficiency.
- **Users say** that eMaint CMMS offers impressive configurability, allowing organizations to tailor the software to their specific needs. The ability to generate reports and create dashboards is particularly valued, as it enables teams to visualize data effectively across their facilities.
- **Reviewers mention** that AssetTrack for ServiceNow provides a robust solution for tracking costs and risks associated with assets. Its integration with ServiceNow ensures that asset databases are consistently updated, which is crucial for service-based companies that rely on accurate information.
- **According to verified reviews** , eMaint CMMS stands out for its ease of use and setup, with many users finding the initial onboarding process straightforward. This is a significant advantage for teams that need to get up and running quickly without extensive training.
- **Users highlight** that AssetTrack for ServiceNow offers advanced tracking automation and superior analytics dashboards compared to standard hardware asset management tools. This feature is particularly beneficial for organizations looking to enhance their asset management capabilities.
- **G2 reviewers note** that while eMaint CMMS has a larger volume of recent reviews, indicating a more active user base, AssetTrack for ServiceNow's integration with ServiceNow is a strong selling point for enterprises already using that platform, making it a compelling option for larger organizations.



| | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 10 | 287 | 
| **Largest Market Segment** | Enterprise (80.0% of reviews) | Mid-Market (51.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free 1 User Per Year | 

---
## Top Pros & Cons

### AssetTrack for ServiceNow

**Not enough data**

### eMaint

Pros:
- Ease of Use (35 reviews)
- Work Orders (26 reviews)

Cons:
- Feature Limitations (15 reviews)
- Missing Features (14 reviews)

---
## Ratings Comparison
| Rating | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 8.7 (248 reviews) | 
  | **Ease of Use** | Not enough data | 8.3 (258 reviews) | 
  | **Ease of Setup** | Not enough data | 7.7 (230 reviews) | 
  | **Ease of Admin** | Not enough data | 8.2 (193 reviews) | 
  | **Quality of Support** | Not enough data | 9.0 (245 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (193 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 9.3 (247 reviews) | 

---
## Pricing

### AssetTrack for ServiceNow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### eMaint

#### Entry-Level Pricing

Plan: eMaint Demo

Price: Free 1 User Per Year

Key Features:
- Schedule a free demo of eMaint today!

[Browse all 3 editions](https://www.g2.com/products/emaint/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 8.2/10 | 81 |

#### Asset Definition

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Asset Register - Asset Tracking** | Not enough data | 9.0 (79 reviews) | 
| **Relationships - Asset Tracking** | Not enough data | 8.4 (77 reviews) | 
| **Costs - Asset Tracking** | Not enough data | 7.6 (76 reviews) | 

#### Asset Tracking

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Location - Asset Tracking** | Not enough data | 7.2 (71 reviews) | 
| **Status - Asset Tracking** | Not enough data | 8.3 (76 reviews) | 
| **History - Asset Tracking** | Not enough data | 8.8 (79 reviews) | 

#### Agentic AI - Asset Tracking

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Asset Performance Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 8.1/10 | 56 |

#### Monitoring

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Use** | Not enough data | 8.4 (51 reviews) | 
| **Reliability** | Not enough data | 8.2 (52 reviews) | 
| **Risk** | Not enough data | 7.7 (48 reviews) | 

#### Analytics

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Dashboards** | Not enough data | 8.3 (52 reviews) | 
| **Performance** | Not enough data | 8.4 (52 reviews) | 
| **Forecasting** | Not enough data | 7.5 (50 reviews) | 

#### Agentic AI -  Asset Performance Management

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Asset Management (EAM)

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 8.2/10 | 21 |

#### Asset Definition

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Asset Register** | Not enough data | 8.6 (18 reviews) | 
| **Relationships** | Not enough data | 7.9 (18 reviews) | 
| **Costs** | Not enough data | 7.5 (19 reviews) | 
| **Types** | Not enough data | 8.4 (17 reviews) | 

#### Asset Tracking

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Location** | Not enough data | 8.4 (15 reviews) | 
| **Status** | Not enough data | 8.8 (17 reviews) | 
| **History** | Not enough data | 9.1 (18 reviews) | 

#### Inventory

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Locations** | Not enough data | 8.8 (17 reviews) | 
| **Spare Parts** | Not enough data | 8.5 (18 reviews) | 
| **Valuation** | Not enough data | 8.2 (17 reviews) | 

#### Depreciation

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Methods** | Not enough data | 7.1 (12 reviews) | 
| **Asset Value** | Not enough data | Feature Not Available | 
| **Taxes** | Not enough data | Feature Not Available | 
| **Decomissioning** | Not enough data | 7.2 (10 reviews) | 

#### Maintenance

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Inspections** | Not enough data | 9.1 (17 reviews) | 
| **Planning** | Not enough data | 8.5 (17 reviews) | 
| **Predictive** | Not enough data | 7.4 (17 reviews) | 
| **Corrective** | Not enough data | 8.8 (17 reviews) | 
| **Unplanned** | Not enough data | 8.8 (17 reviews) | 
| **Optimization** | Not enough data | 8.3 (17 reviews) | 

#### Field Service 

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Planning** | Not enough data | 8.2 (17 reviews) | 
| **Tracking** | Not enough data | 8.9 (16 reviews) | 
| **Client Communications** | Not enough data | 7.6 (13 reviews) | 

#### Monitoring

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Use** | Not enough data | 8.7 (14 reviews) | 
| **Reliability** | Not enough data | 8.9 (14 reviews) | 
| **Risk** | Not enough data | 8.2 (13 reviews) | 

#### Contract & Warranty

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Contracts** | Not enough data | 7.7 (10 reviews) | 
| **Warranties** | Not enough data | 7.3 (14 reviews) | 
| **SLAs** | Not enough data | 6.9 (8 reviews) | 

#### Analytics

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Dashboards** | Not enough data | 9.0 (16 reviews) | 
| **Performance** | Not enough data | 9.2 (16 reviews) | 
| **Forecasting** | Not enough data | 8.8 (14 reviews) | 

#### Integration

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **ERP** | Not enough data | 7.6 (9 reviews) | 
| **CAD & PLM** | Not enough data | 6.8 (10 reviews) | 
| **Accounting** | Not enough data | 7.0 (10 reviews) | 

#### Agentic AI - Enterprise Asset Management (EAM)

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | N/A | N/A |

#### Asset Inventory

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 
| **Software Asset Inventory** | Not enough data | Not enough data | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 

#### Generative AI

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 
| **Asset Policy Management** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | N/A | N/A |

#### ServiceNow Apps

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Predictive Maintenance

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 7.4/10 | 49 |

#### Condition Monitoring

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Predictive Inspection** | Not enough data | 7.2 (46 reviews) | 
| **Monitoring** | Not enough data | 7.2 (46 reviews) | 
| **Condition-Based Maintenance** | Not enough data | 7.3 (45 reviews) | 
| **Asset Types** | Not enough data | 8.4 (46 reviews) | 
| **IoT Monitoring** | Not enough data | 6.9 (42 reviews) | 

#### Detection & Identification

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Failure Detection** | Not enough data | 7.3 (46 reviews) | 
| **Source Identification** | Not enough data | 7.5 (44 reviews) | 
| **Proactive Alerts** | Not enough data | 7.5 (44 reviews) | 

#### Analysis & Insights

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Root Cause** | Not enough data | 7.4 (46 reviews) | 
| **Recommendations** | Not enough data | 7.4 (46 reviews) | 
| **Systemic Risks** | Not enough data | 7.3 (45 reviews) | 

#### Agentic AI -  Predictive Maintenance

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 6.8/10 | 58 |

#### Agentic AI - Facility Management

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Maintenance Planning** | Not enough data | 8.1 (54 reviews) | 
| **Facility Inventory Management** | Not enough data | 8.1 (51 reviews) | 
| **Space Planning** | Not enough data | 6.4 (38 reviews) | 
| **Move Management** | Not enough data | 6.8 (36 reviews) | 
| **Vendor Management** | Not enough data | 6.6 (46 reviews) | 
| **Service Request Portal** | Not enough data | 8.0 (45 reviews) | 
| **Green Building Operations** | Not enough data | 5.8 (33 reviews) | 
| **Reporting & Dashboards** | Not enough data | 7.8 (55 reviews) | 
| **Facility Document Storage** | Not enough data | 7.1 (46 reviews) | 
| **Mobile Field Access** | Not enough data | 6.6 (43 reviews) | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **AssetTrack for ServiceNow** | N/A | N/A |
| **eMaint** | 8.0/10 | 208 |

#### CMMS Platform Features

| Feature | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Work Order Management** | Not enough data | 8.9 (189 reviews) ✓ Verified | 
| **Preventative Maintenance (PM)** | Not enough data | 8.7 (182 reviews) ✓ Verified | 
| **Predictive Maintenance (PdM)** | Not enough data | 7.5 (138 reviews) ✓ Verified | 
| **Materials Management** | Not enough data | 7.8 (153 reviews) ✓ Verified | 
| **Equipment Breakdown Reports** | Not enough data | 7.8 (148 reviews) ✓ Verified | 
| **Approval Management** | Not enough data | 8.0 (144 reviews) ✓ Verified | 
| **Task Templates** | Not enough data | 8.2 (142 reviews) ✓ Verified | 
| **Compliance Auditing** | Not enough data | 7.8 (125 reviews) ✓ Verified | 
| **Vendor Management** | Not enough data | 7.2 (129 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | 8.0 (181 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking)

**Unique to AssetTrack for ServiceNow (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to eMaint (5):** [Predictive Maintenance Software](https://www.g2.com/categories/predictive-maintenance), [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam), [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AssetTrack for ServiceNow | eMaint | 
|---|---|---|
| **Small-Business** | 0% | 24.2% | 
| **Mid-Market** | 20.0% | 51.9% | 
| **Enterprise** | 80.0% | 23.9% | 

### By Industry

#### AssetTrack for ServiceNow

- **Information Technology and Services:** 30.0%
- **Automotive:** 10.0%
- **Airlines/Aviation:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%
- **Other:** 10.0%

#### eMaint

- **Manufacturing:** 15.4%
- **Food Production:** 6.6%
- **Facilities Services:** 5.1%
- **Automotive:** 4.8%
- **Oil & Energy:** 4.0%
- **Mechanical or Industrial Engineering:** 3.7%
- **Machinery:** 2.6%
- **Medical Devices:** 2.6%
- **Food & Beverages:** 2.6%
- **Chemicals:** 2.6%
- **Other:** 50.0%

---
## Alternatives

### Alternatives to AssetTrack for ServiceNow

- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4392 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (481 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (683 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4644 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4030 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3109 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1538 reviews)

### Alternatives to eMaint

- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (683 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1538 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1091 reviews)
- [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews)
- [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (632 reviews)
- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [ServiceChannel](https://www.g2.com/products/servicechannel/reviews) — 4.1/5 stars (144 reviews)
- [Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) — 4.3/5 stars (58 reviews)

---
## Top Discussions

### AssetTrack for ServiceNow

No discussions available for this product.

### eMaint

- Title: [What are eMaint's work requestor options?](https://www.g2.com/discussions/what-are-emaint-s-work-requestor-options) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.

Email..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ami-assettrack-for-servicenow-vs-emaint)