# Ameyo by Exotel Cloud Contact Center vs Maqsam Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Ameyo by Exotel Cloud Contact Center excels in its **lead distribution** capabilities, with users highlighting its effectiveness in managing calls and increasing agent productivity through features like the **'Queue' function**. This has been particularly beneficial for teams averaging long hours of work.
- **Users say** that Maqsam stands out for its **regional adaptability** , especially in the GCC markets, where its Arabic-native call routing system has significantly improved operational efficiency. Reviewers appreciate how well the platform understands local contexts, enhancing user experience.
- **According to verified reviews** , Maqsam offers a more user-friendly mobile app, making it easier for users to connect with leads on the go. This feature has been praised for its seamless integration, allowing users to make calls without feeling like they are using an external application.
- **Reviewers mention** that while Ameyo provides a comprehensive feature stack for customer experience needs, it sometimes struggles with **configuration challenges** that can hinder user satisfaction. This has been noted by users who seek more tailored solutions for their specific workflows.
- **Users highlight** that Maqsam's overall support quality is superior, with many praising the platform for its **reliable performance** and minimal issues during operation. This has contributed to a higher satisfaction rating compared to Ameyo, which has received mixed feedback regarding its support services.
- **G2 reviewers indicate** that Ameyo's strength lies in its **omnichannel capabilities** , which have been well-received by users looking for a unified communication solution. However, Maqsam's higher ratings in ease of use and setup suggest that it may be a more accessible option for smaller businesses.



| | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 251 | 93 | 
| **Largest Market Segment** | Mid-Market (48.9% of reviews) | Small-Business (58.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ameyo by Exotel Cloud Contact Center

Pros:
- Ease of Use (5 reviews)
- Features (4 reviews)

Cons:
- Limited Customization (4 reviews)
- Difficult Setup (3 reviews)

### Maqsam

Pros:
- Ease of Use (16 reviews)
- Customer Support (9 reviews)

Cons:
- Call Issues (8 reviews)
- Poor Call Quality (5 reviews)

---
## Ratings Comparison
| Rating | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
  | **Meets Requirements** | 8.4 (153 reviews) | 8.9 (63 reviews) | 
  | **Ease of Use** | 8.6 (154 reviews) | 9.3 (65 reviews) | 
  | **Ease of Setup** | 8.2 (100 reviews) | 8.9 (61 reviews) | 
  | **Ease of Admin** | 8.5 (92 reviews) | 9.0 (35 reviews) | 
  | **Quality of Support** | 7.9 (149 reviews) | 9.1 (65 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (95 reviews) | 9.2 (34 reviews) | 
  | **Product Direction (% positive)** | 8.8 (128 reviews) | 9.2 (60 reviews) | 

---
## Pricing

### Ameyo by Exotel Cloud Contact Center

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Maqsam

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 9.0/10 | 27 |
| **Maqsam** | N/A | N/A |

#### Administration

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Database Management ** | 9.0 (21 reviews) | Not enough data | 
| **Data Workflows** | 9.2 (19 reviews) | Not enough data | 
| **Issue Management** | 8.6 (20 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Knowledge Base** | 8.9 (17 reviews) | Not enough data | 
| **Publishing Workflows** | 9.1 (16 reviews) | Not enough data | 
| **Analytics** | 9.2 (16 reviews) | Not enough data | 

#### Compliance

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Policies and Controls** | 8.8 (21 reviews) | Not enough data | 
| **Data Governance** | 9.0 (20 reviews) | Not enough data | 
| **Compliance** | 9.1 (21 reviews) | Not enough data | 
| **Auditing** | 9.0 (18 reviews) | Not enough data | 

#### Customer Support

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Intelligent Search** | 9.2 (18 reviews) | Not enough data | 
| **Suggestions** | 9.0 (18 reviews) | Not enough data | 
| **Decision Trees** | 8.5 (16 reviews) | Not enough data | 

#### Data Security

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Risk Data Attributes** | 8.9 (18 reviews) | Not enough data | 
| **Data Transport** | 8.8 (17 reviews) | Not enough data | 
| **Access Management** | 9.1 (20 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.2 (16 reviews) | Not enough data | 

#### Administration

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Integrations** | 8.7 (17 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (17 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 81 |
| **Maqsam** | 8.4/10 | 41 |

#### Channels

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Voice** | 8.7 (69 reviews) | 9.0 (37 reviews) | 
| **Social** | 8.3 (32 reviews) | 7.6 (13 reviews) | 
| **Web Chat** | 8.3 (28 reviews) | 7.2 (13 reviews) | 
| **Mobile SMS** | 8.0 (32 reviews) | 7.2 (15 reviews) | 
| **Email** | 8.1 (36 reviews) | 7.9 (15 reviews) | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text-to-Speech** | 7.0 (5 reviews) | 8.1 (16 reviews) | 

#### Functions

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Session Routing** | 8.6 (51 reviews) | 8.5 (20 reviews) | 
| **Session Queuing** | 8.4 (49 reviews) | 8.6 (19 reviews) | 
| **Concurrent Calling** | 8.5 (46 reviews) | 9.2 (21 reviews) | 
| **Speech Analytics** | 8.5 (32 reviews) | 8.2 (19 reviews) | 
| **Auto Dialer** | 8.6 (52 reviews) | 8.3 (20 reviews) | 
| **IVR** | 8.6 (62 reviews) | 8.8 (24 reviews) | 
| **Inbound Screen Pop** | 8.4 (57 reviews) | 8.4 (19 reviews) | 
| **Persistent Data** | 8.4 (45 reviews) | 8.8 (17 reviews) | 

#### Agentic AI - Contact Center

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Session Summary Notes** | 8.7 (54 reviews) | 8.4 (20 reviews) | 
| **Administrator Access** | 8.8 (61 reviews) | 9.1 (25 reviews) | 
| **Reporting & Dashboards** | 8.3 (67 reviews) | 8.8 (24 reviews) | 
| **Session Recording** | 8.7 (54 reviews) | 9.4 (22 reviews) | 
| **Agent Scheduling and Assignment** | 8.6 (51 reviews) | 8.5 (16 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Maqsam** | N/A | N/A |

#### Responses

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.8/10 | 43 |
| **Maqsam** | 9.4/10 | 26 |

#### Platform

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Omnichannel** | 9.0 (22 reviews) | 8.5 (11 reviews) | 
| **Mobile Access** | 7.7 (24 reviews) | 8.8 (20 reviews) | 
| **Queue Management** | 8.7 (34 reviews) | 9.4 (14 reviews) | 
| **Call Routing** | 8.9 (34 reviews) | 9.7 (17 reviews) | 
| **Call Back** | 8.9 (34 reviews) | 9.8 (16 reviews) | 
| **IVR** | 8.9 (35 reviews) | 9.6 (18 reviews) | 
| **Automatic Call Distribution** | 8.8 (35 reviews) | 9.4 (14 reviews) | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text-to-Speech** | 8.5 (10 reviews) | 9.2 (12 reviews) | 

#### Workforce Management

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Call Monitoring** | 9.0 (35 reviews) | 9.7 (18 reviews) | 
| **Performance Evaluation** | 9.1 (33 reviews) | 9.5 (14 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Call Recording** | 9.1 (36 reviews) | 9.8 (18 reviews) | 
| **Reporting & Dashboards** | 9.0 (37 reviews) | 9.5 (16 reviews) | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Maqsam** | 8.9/10 | 9 |

#### Customer Support

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Text** | Not enough data | 8.7 (5 reviews) | 
| **Speech** | Not enough data | 9.4 (9 reviews) | 
| **Knowledge Base** | Not enough data | 8.1 (7 reviews) | 

#### Automation

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Ticket Resolution** | Not enough data | 9.0 (8 reviews) | 
| **Customization** | Not enough data | 9.3 (7 reviews) | 
| **Intelligent Routing** | Not enough data | 9.2 (6 reviews) | 

#### Artificial Intelligence

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Learning** | Not enough data | 8.8 (7 reviews) | 
| **Language** | Not enough data | 8.8 (7 reviews) | 
| **Conversational AI** | Not enough data | 8.6 (6 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 37 |
| **Maqsam** | N/A | N/A |

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Knowledge Base** | 9.0 (31 reviews) | Not enough data | 
| **Searchable Articles** | 8.4 (28 reviews) | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 8.8 (24 reviews) | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 

#### Self-Service Platform

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Branding** | 9.0 (29 reviews) | Not enough data | 
| **Automation** | 8.7 (29 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.6 (27 reviews) | Not enough data | 
| **Integrations** | 8.6 (31 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Maqsam** | 8.7/10 | 9 |

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (9 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Maqsam** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Maqsam** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Ameyo by Exotel Cloud Contact Center (2):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Maqsam (4):** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Ameyo by Exotel Cloud Contact Center | Maqsam | 
|---|---|---|
| **Small-Business** | 18.9% | 58.0% | 
| **Mid-Market** | 48.9% | 38.6% | 
| **Enterprise** | 32.2% | 3.4% | 

### By Industry

#### Ameyo by Exotel Cloud Contact Center

- **Education Management:** 19.3%
- **Financial Services:** 10.3%
- **Information Technology and Services:** 9.0%
- **Higher Education:** 5.2%
- **Primary/Secondary Education:** 4.3%
- **Health, Wellness and Fitness:** 3.0%
- **Retail:** 2.6%
- **E-Learning:** 2.6%
- **Banking:** 2.6%
- **Insurance:** 2.1%
- **Other:** 39.1%

#### Maqsam

- **Financial Services:** 9.6%
- **Information Technology and Services:** 9.6%
- **Education Management:** 6.8%
- **Retail:** 6.8%
- **Real Estate:** 6.8%
- **Consumer Services:** 5.5%
- **Computer Software:** 5.5%
- **Consulting:** 5.5%
- **Automotive:** 4.1%
- **Logistics and Supply Chain:** 4.1%
- **Other:** 35.6%

---
## Alternatives

### Alternatives to Ameyo by Exotel Cloud Contact Center

- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7778 reviews)
- [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (357 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1623 reviews)

### Alternatives to Maqsam

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1623 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1848 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7357 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (361 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3887 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)

---
## Top Discussions

### Ameyo by Exotel Cloud Contact Center

- Title: [Can we customize quick dispositions for a default setup?](https://www.g2.com/discussions/can-we-customize-quick-dispositions-for-a-default-setup) — 2 comments, 1 upvote
  > **Top comment:** "some platforms out there are using their real time transcription and speech analytics to disposition calls. I wouldn't recommend this as sentiment plays a..."
- Title: [What is Ameyo used for?](https://www.g2.com/discussions/what-is-ameyo-used-for) — 1 comment
  > **Top comment:** "Ameyo is a software used for auto dialling for the customer support agents which helps in collecting the customer data in a organised manner."
- Title: [How to delete the call recording from the ameyo](https://www.g2.com/discussions/how-to-delete-the-call-recording-from-the-ameyo) — 1 comment, 1 upvote
  > **Top comment:** "Ameyo is reliable for contact center solution."
- Title: [what is the best way](https://www.g2.com/discussions/what-is-the-best-way-6289b3a6-8471-4363-8454-8035fcd1571c) — 1 comment, 1 upvote
  > **Top comment:** "Ameyo is the Best"

### Maqsam

- Title: [What is Maqsam used for?](https://www.g2.com/discussions/what-is-maqsam-used-for) — 2 comments
  > **Top comment:** "Cloud call center system"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ameyo-by-exotel-cloud-contact-center-vs-maqsam)