# Ameyo by Exotel Cloud Contact Center vs Knowlarity IVR Comparison

| | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 251 | 22 | 
| **Largest Market Segment** | Mid-Market (48.9% of reviews) | Mid-Market (42.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ameyo by Exotel Cloud Contact Center

Pros:
- Ease of Use (5 reviews)
- Features (4 reviews)

Cons:
- Limited Customization (4 reviews)
- Difficult Setup (3 reviews)

### Knowlarity IVR

Pros:
- Dashboard Usability (1 reviews)
- Transfers (1 reviews)

Cons:
- Integration Issues (1 reviews)

---
## Ratings Comparison
| Rating | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
  | **Meets Requirements** | 8.4 (153 reviews) | 8.8 (17 reviews) | 
  | **Ease of Use** | 8.6 (154 reviews) | 9.0 (17 reviews) | 
  | **Ease of Setup** | 8.2 (100 reviews) | Not enough data | 
  | **Ease of Admin** | 8.5 (92 reviews) | Not enough data | 
  | **Quality of Support** | 7.9 (149 reviews) | 8.5 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (95 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.8 (128 reviews) | 10.0 (15 reviews) | 

---
## Pricing

### Ameyo by Exotel Cloud Contact Center

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Knowlarity IVR

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Call &amp; Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | N/A | N/A |
| **Knowlarity IVR** | N/A | N/A |

#### Additional Functionality

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 9.0/10 | 27 |
| **Knowlarity IVR** | N/A | N/A |

#### Administration

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Database Management ** | 9.0 (21 reviews) | Not enough data | 
| **Data Workflows** | 9.2 (19 reviews) | Not enough data | 
| **Issue Management** | 8.6 (20 reviews) | Not enough data | 

#### Knowledge Management

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Knowledge Base** | 8.9 (17 reviews) | Not enough data | 
| **Publishing Workflows** | 9.1 (16 reviews) | Not enough data | 
| **Analytics** | 9.2 (16 reviews) | Not enough data | 

#### Compliance

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Policies and Controls** | 8.8 (21 reviews) | Not enough data | 
| **Data Governance** | 9.0 (20 reviews) | Not enough data | 
| **Compliance** | 9.1 (21 reviews) | Not enough data | 
| **Auditing** | 9.0 (18 reviews) | Not enough data | 

#### Customer Support

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Intelligent Search** | 9.2 (18 reviews) | Not enough data | 
| **Suggestions** | 9.0 (18 reviews) | Not enough data | 
| **Decision Trees** | 8.5 (16 reviews) | Not enough data | 

#### Data Security

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Risk Data Attributes** | 8.9 (18 reviews) | Not enough data | 
| **Data Transport** | 8.8 (17 reviews) | Not enough data | 
| **Access Management** | 9.1 (20 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.2 (16 reviews) | Not enough data | 

#### Administration

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Integrations** | 8.7 (17 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.0 (17 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 81 |
| **Knowlarity IVR** | N/A | N/A |

#### Channels

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Voice** | 8.7 (69 reviews) | Not enough data | 
| **Social** | 8.3 (32 reviews) | Not enough data | 
| **Web Chat** | 8.3 (28 reviews) | Not enough data | 
| **Mobile SMS** | 8.0 (32 reviews) | Not enough data | 
| **Email** | 8.1 (36 reviews) | Not enough data | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **AI Text-to-Speech** | 7.0 (5 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Functions

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Session Routing** | 8.6 (51 reviews) | Not enough data | 
| **Session Queuing** | 8.4 (49 reviews) | Not enough data | 
| **Concurrent Calling** | 8.5 (46 reviews) | Not enough data | 
| **Speech Analytics** | 8.5 (32 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (52 reviews) | Not enough data | 
| **IVR** | 8.6 (62 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.4 (57 reviews) | Not enough data | 
| **Persistent Data** | 8.4 (45 reviews) | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### Administrative

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Session Summary Notes** | 8.7 (54 reviews) | Not enough data | 
| **Administrator Access** | 8.8 (61 reviews) | Not enough data | 
| **Reporting &amp; Dashboards** | 8.3 (67 reviews) | Not enough data | 
| **Session Recording** | 8.7 (54 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.6 (51 reviews) | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.8/10 | 43 |
| **Knowlarity IVR** | 8.9/10 | 6 |

#### Platform

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Omnichannel** | 9.0 (22 reviews) | 8.9 (6 reviews) | 
| **Mobile Access** | 7.7 (24 reviews) | 7.5 (6 reviews) | 
| **Queue Management** | 8.7 (34 reviews) | 7.5 (6 reviews) | 
| **Call Routing** | 8.9 (34 reviews) | 10.0 (6 reviews) | 
| **Call Back** | 8.9 (34 reviews) | 7.8 (6 reviews) | 
| **IVR** | 8.9 (35 reviews) | 9.4 (6 reviews) | 
| **Automatic Call Distribution** | 8.8 (35 reviews) | 9.4 (6 reviews) | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **AI Text-to-Speech** | 8.5 (10 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Call Monitoring** | 9.0 (35 reviews) | 9.4 (6 reviews) | 
| **Performance Evaluation** | 9.1 (33 reviews) | 9.2 (6 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Call Recording** | 9.1 (36 reviews) | 9.7 (6 reviews) | 
| **Reporting &amp; Dashboards** | 9.0 (37 reviews) | 9.2 (6 reviews) | 
| **Call Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 37 |
| **Knowlarity IVR** | N/A | N/A |

#### Generative AI

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Knowledge Base** | 9.0 (31 reviews) | Not enough data | 
| **Searchable Articles** | 8.4 (28 reviews) | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 8.8 (24 reviews) | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 

#### Self-Service Platform

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Branding** | 9.0 (29 reviews) | Not enough data | 
| **Automation** | 8.7 (29 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.6 (27 reviews) | Not enough data | 
| **Integrations** | 8.6 (31 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to Ameyo by Exotel Cloud Contact Center (3):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Contact Center Software](https://www.g2.com/categories/contact-center), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)



---
## Reviewer Demographics

### By Company Size

| Segment | Ameyo by Exotel Cloud Contact Center | Knowlarity IVR | 
|---|---|---|
| **Small-Business** | 18.9% | 23.8% | 
| **Mid-Market** | 48.9% | 42.9% | 
| **Enterprise** | 32.2% | 33.3% | 

### By Industry

#### Ameyo by Exotel Cloud Contact Center

- **Education Management:** 19.3%
- **Financial Services:** 10.3%
- **Information Technology and Services:** 9.0%
- **Higher Education:** 5.2%
- **Primary/Secondary Education:** 4.3%
- **Health, Wellness and Fitness:** 3.0%
- **Retail:** 2.6%
- **E-Learning:** 2.6%
- **Banking:** 2.6%
- **Insurance:** 2.1%
- **Other:** 39.1%

#### Knowlarity IVR

- **Education Management:** 47.6%
- **Internet:** 9.5%
- **Financial Services:** 9.5%
- **Luxury Goods &amp; Jewelry:** 4.8%
- **Information Technology and Services:** 4.8%
- **Information Services:** 4.8%
- **E-Learning:** 4.8%
- **Consumer Services:** 4.8%
- **Consumer Goods:** 4.8%
- **Computer Software:** 4.8%

---
## Alternatives

### Alternatives to Ameyo by Exotel Cloud Contact Center

- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2567 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3754 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7830 reviews)
- [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (361 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1638 reviews)

### Alternatives to Knowlarity IVR

- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.4/5 stars (410 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2567 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5622 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3611 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2392 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2066 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1850 reviews)

---
## Top Discussions

### Ameyo by Exotel Cloud Contact Center

- Title: [Can we customize quick dispositions for a default setup?](https://www.g2.com/discussions/can-we-customize-quick-dispositions-for-a-default-setup) — 2 comments, 1 upvote
  > **Top comment:** "some platforms out there are using their real time transcription and speech analytics to disposition calls. I wouldn&#39;t recommend this as sentiment plays a..."
- Title: [What is Ameyo used for?](https://www.g2.com/discussions/what-is-ameyo-used-for) — 1 comment
  > **Top comment:** "Ameyo is a software used for auto dialling for the customer support agents which helps in collecting the customer data in a organised manner."
- Title: [How to delete the call recording from the ameyo](https://www.g2.com/discussions/how-to-delete-the-call-recording-from-the-ameyo) — 1 comment, 1 upvote
  > **Top comment:** "Ameyo is reliable for contact center solution."
- Title: [what is the best way](https://www.g2.com/discussions/what-is-the-best-way-6289b3a6-8471-4363-8454-8035fcd1571c) — 1 comment, 1 upvote
  > **Top comment:** "Ameyo is the Best"

### Knowlarity IVR

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ameyo-by-exotel-cloud-contact-center-vs-knowlarity-ivr)

