# Ameyo by Exotel Cloud Contact Center vs Bevatel Comparison --- ## AI Generated Summary - **G2 reviewers report** that Ameyo by Exotel Cloud Contact Center excels in its feature set, particularly highlighting the 'Queue' function, which has significantly boosted call volumes for users. This feature is praised for enhancing productivity, making it a strong choice for teams focused on maximizing their outreach. - **Users say** that Bevatel stands out for its exceptional customer service and ease of use. Reviewers appreciate the professionalism of the support team and the straightforward setup process, which many rated highly, indicating a smooth onboarding experience that can be crucial for new users. - **According to verified reviews** , Ameyo's overall satisfaction score is lower than Bevatel's, suggesting that while it has valuable features, it may not meet all user expectations as effectively. Users have noted some challenges in aligning the software with their specific workflows. - **Reviewers mention** that Bevatel's call recording feature is particularly valuable, enhancing the quality of customer interactions. This functionality, combined with the platform's user-friendly interface, makes it a preferred choice for small businesses looking for reliable call management solutions. - **G2 reviewers highlight** that while Ameyo has a robust feature stack, it faces challenges in support quality, with some users expressing a desire for more responsive assistance. In contrast, Bevatel's support is frequently commended, indicating a more reliable partnership for ongoing business needs. - **Users report** that Ameyo is well-suited for mid-market companies, while Bevatel is favored by small businesses. This distinction suggests that potential buyers should consider their company size and specific needs when choosing between the two platforms, as each caters to different market segments effectively. | | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | | **Total Reviews** | 251 | 82 | | **Largest Market Segment** | Mid-Market (48.9% of reviews) | Small-Business (74.4% of reviews) | | **Entry Level Price** | No pricing available | ر.س169.00 Per Month | --- ## Top Pros & Cons ### Ameyo by Exotel Cloud Contact Center Pros: - Ease of Use (5 reviews) - Features (4 reviews) Cons: - Limited Customization (4 reviews) - Difficult Setup (3 reviews) ### Bevatel Pros: - Ease of Use (25 reviews) - Helpful (23 reviews) Cons: - Integration Issues (5 reviews) - Call Issues (3 reviews) --- ## Ratings Comparison | Rating | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Meets Requirements** | 8.4 (153 reviews) | 9.4 (21 reviews) | | **Ease of Use** | 8.6 (154 reviews) | 9.3 (22 reviews) | | **Ease of Setup** | 8.2 (100 reviews) | 9.2 (17 reviews) | | **Ease of Admin** | 8.5 (92 reviews) | 9.3 (14 reviews) | | **Quality of Support** | 7.9 (149 reviews) | 9.2 (21 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (95 reviews) | 9.2 (14 reviews) | | **Product Direction (% positive)** | 8.8 (128 reviews) | 10.0 (18 reviews) | --- ## Pricing ### Ameyo by Exotel Cloud Contact Center #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Bevatel #### Entry-Level Pricing Plan: باقـــــة النمو Price: ر.س169.00 Per Month Description: باقات نظام الكول سنتر السحابي رسوم التأسيس: 699 ( تدفع مرة واحدة ) Key Features: - جميع مميزات باقة التأسيس - التقارير والتحليلات ( المتقدمة) - نظام الاتصال التلقائي (Dialer Auto( [Browse all 2 editions](https://www.g2.com/products/bevatel/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | N/A | N/A | | **Bevatel** | N/A | N/A | #### Sales Force Automation | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Contact & Account Management** | Not enough data | Not enough data | | **Partner Relationship Mgmt. (PRM)** | Not enough data | Not enough data | | **Opportunity & Pipeline Mgmt.** | Not enough data | Not enough data | | **Task / Activity Management** | Not enough data | Not enough data | | **Territory & Quota Management** | Not enough data | Not enough data | | **Desktop Integration** | Not enough data | Not enough data | | **Product & Price List Management** | Not enough data | Not enough data | | **Quote & Order Management** | Not enough data | Not enough data | | **Customer Contract Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Email Marketing** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Marketing ROI Analytics** | Not enough data | Not enough data | #### Customer Support | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Case Management** | Not enough data | Not enough data | | **Customer Support Portal** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Call Center Features** | Not enough data | Not enough data | | **Support Analytics** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | #### Mobile & Social | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Social Collaboration Features** | Not enough data | Not enough data | | **Social Network Integration** | Not enough data | Not enough data | | **Mobile User Support** | Not enough data | Not enough data | #### Platform | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Customization** | Not enough data | 9.3 (7 reviews) | | **Workflow Capability** | Not enough data | 9.5 (7 reviews) | | **User, Role, and Access Management** | Not enough data | 9.5 (7 reviews) | | **Internationalization** | Not enough data | 9.3 (7 reviews) | | **Sandbox / Test Environments** | Not enough data | 9.3 (5 reviews) | | **Document & Content Mgmt.** | Not enough data | 9.2 (6 reviews) | | **Performance and Reliability** | Not enough data | 9.4 (6 reviews) | | **Output Document Generation** | Not enough data | 9.2 (6 reviews) | #### Integration | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Auto Dialer | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | N/A | N/A | | **Bevatel** | N/A | N/A | #### Dialing Options | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Preview Dialing** | Not enough data | Not enough data | | **Progressive Dialing** | Not enough data | Not enough data | | **Predictive Dialing** | Not enough data | Not enough data | #### Agent Tools | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Whisper Coaching ** | Not enough data | Not enough data | | **Callback Scheduling ** | Not enough data | Not enough data | | **Call Recording ** | Not enough data | Not enough data | #### Automation | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Voice Activity Detection** | Not enough data | Not enough data | | **Interactive Voice Response (IVR)** | Not enough data | Not enough data | | **Call Scrubbing** | Not enough data | Not enough data | #### Agentic AI - Auto Dialer | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### AI Capabilities - Auto Dialer | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Call Prioritization and List Optimization** | Not enough data | Not enough data | | **Compliance Monitoring** | Not enough data | Not enough data | | **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | ### Contact Center Knowledge Base | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | 9.0/10 | 27 | | **Bevatel** | N/A | N/A | #### Administration | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Database Management ** | 9.0 (21 reviews) | Not enough data | | **Data Workflows** | 9.2 (19 reviews) | Not enough data | | **Issue Management** | 8.6 (20 reviews) | Not enough data | #### Knowledge Management | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Knowledge Base** | 8.9 (17 reviews) | Not enough data | | **Publishing Workflows** | 9.1 (16 reviews) | Not enough data | | **Analytics** | 9.2 (16 reviews) | Not enough data | #### Compliance | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Policies and Controls** | 8.8 (21 reviews) | Not enough data | | **Data Governance** | 9.0 (20 reviews) | Not enough data | | **Compliance** | 9.1 (21 reviews) | Not enough data | | **Auditing** | 9.0 (18 reviews) | Not enough data | #### Customer Support | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Intelligent Search** | 9.2 (18 reviews) | Not enough data | | **Suggestions** | 9.0 (18 reviews) | Not enough data | | **Decision Trees** | 8.5 (16 reviews) | Not enough data | #### Data Security | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Risk Data Attributes** | 8.9 (18 reviews) | Not enough data | | **Data Transport** | 8.8 (17 reviews) | Not enough data | | **Access Management** | 9.1 (20 reviews) | Not enough data | | **Multi-Factor Authentication** | 9.2 (16 reviews) | Not enough data | #### Administration | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Integrations** | 8.7 (17 reviews) | Not enough data | | **User, Role, and Access Management** | 9.0 (17 reviews) | Not enough data | | **Performance and Reliability** | 8.9 (19 reviews) | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Customer Communications Management | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | N/A | N/A | | **Bevatel** | N/A | N/A | #### Channels | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Multi-Channel Coverage** | Not enough data | Not enough data | | **Open Listening** | Not enough data | Not enough data | | **Physical Media** | Not enough data | Not enough data | #### Design | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Communications Strategy Development** | Not enough data | Not enough data | | **Create Content** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Inbound Identification** | Not enough data | Not enough data | | **Regulatory Compliance** | Not enough data | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Contact Center | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 81 | | **Bevatel** | N/A | N/A | #### Channels | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Voice** | 8.7 (69 reviews) | Not enough data | | **Social** | 8.3 (32 reviews) | Not enough data | | **Web Chat** | 8.3 (28 reviews) | Not enough data | | **Mobile SMS** | 8.0 (32 reviews) | Not enough data | | **Email** | 8.1 (36 reviews) | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text-to-Speech** | 7.0 (5 reviews) | Not enough data | #### Functions | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Session Routing** | 8.6 (51 reviews) | Not enough data | | **Session Queuing** | 8.4 (49 reviews) | Not enough data | | **Concurrent Calling** | 8.5 (46 reviews) | Not enough data | | **Speech Analytics** | 8.5 (32 reviews) | Not enough data | | **Auto Dialer** | 8.6 (52 reviews) | Not enough data | | **IVR** | 8.6 (62 reviews) | Not enough data | | **Inbound Screen Pop** | 8.4 (57 reviews) | Not enough data | | **Persistent Data** | 8.4 (45 reviews) | Not enough data | #### Agentic AI - Contact Center | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Administrative | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Session Summary Notes** | 8.7 (54 reviews) | Not enough data | | **Administrator Access** | 8.8 (61 reviews) | Not enough data | | **Reporting & Dashboards** | 8.3 (67 reviews) | Not enough data | | **Session Recording** | 8.7 (54 reviews) | Not enough data | | **Agent Scheduling and Assignment** | 8.6 (51 reviews) | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | N/A | N/A | | **Bevatel** | N/A | N/A | #### Responses | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | #### Platform | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Live chat** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **A/B testing** | Not enough data | Not enough data | | **Role-based access** | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | 8.8/10 | 43 | | **Bevatel** | 9.0/10 | 9 | #### Platform | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Omnichannel** | 9.0 (22 reviews) | Not enough data | | **Mobile Access** | 7.7 (24 reviews) | Not enough data | | **Queue Management** | 8.7 (34 reviews) | Not enough data | | **Call Routing** | 8.9 (34 reviews) | 9.0 (5 reviews) | | **Call Back** | 8.9 (34 reviews) | Not enough data | | **IVR** | 8.9 (35 reviews) | Not enough data | | **Automatic Call Distribution** | 8.8 (35 reviews) | Not enough data | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text-to-Speech** | 8.5 (10 reviews) | Not enough data | #### Workforce Management | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Call Monitoring** | 9.0 (35 reviews) | Not enough data | | **Performance Evaluation** | 9.1 (33 reviews) | Not enough data | #### Call Center Infrastructure (CCI) | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Administrative | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Call Recording** | 9.1 (36 reviews) | Not enough data | | **Reporting & Dashboards** | 9.0 (37 reviews) | Not enough data | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | 8.4/10 | 37 | | **Bevatel** | N/A | N/A | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | #### Self-Service Experience | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Knowledge Base** | 9.0 (31 reviews) | Not enough data | | **Searchable Articles** | 8.4 (28 reviews) | Not enough data | | **Community Forums** | Feature Not Available | Not enough data | | **Mobile Optimization** | 8.8 (24 reviews) | Not enough data | | **Personalization** | Feature Not Available | Not enough data | #### Self-Service Platform | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Branding** | 9.0 (29 reviews) | Not enough data | | **Automation** | 8.7 (29 reviews) | Not enough data | | **Artificial Intelligence** | 8.6 (27 reviews) | Not enough data | | **Integrations** | 8.6 (31 reviews) | Not enough data | #### Agentic AI - Customer Self-Service | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Customer Service | Product | Score | Reviews | |---|---|---| | **Ameyo by Exotel Cloud Contact Center** | N/A | N/A | | **Bevatel** | N/A | N/A | #### Generative AI | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Process | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Mentions** | Not enough data | Not enough data | | **Tickets** | Not enough data | Not enough data | | **Macros** | Not enough data | Not enough data | #### Channels | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Email** | Not enough data | Not enough data | | **Social** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Phone** | Not enough data | Not enough data | | **Text** | Not enough data | Not enough data | #### Insight | Feature | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Surveys** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Visitor Activity** | Not enough data | Not enough data | | **Help Desk** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center) **Unique to Ameyo by Exotel Cloud Contact Center (2):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) **Unique to Bevatel (5):** [CRM Software](https://www.g2.com/categories/crm), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Chatbots Software](https://www.g2.com/categories/chatbots) --- ## Reviewer Demographics ### By Company Size | Segment | Ameyo by Exotel Cloud Contact Center | Bevatel | |---|---|---| | **Small-Business** | 18.9% | 74.4% | | **Mid-Market** | 48.9% | 23.1% | | **Enterprise** | 32.2% | 2.6% | ### By Industry #### Ameyo by Exotel Cloud Contact Center - **Education Management:** 19.3% - **Financial Services:** 10.3% - **Information Technology and Services:** 9.0% - **Higher Education:** 5.2% - **Primary/Secondary Education:** 4.3% - **Health, Wellness and Fitness:** 3.0% - **Retail:** 2.6% - **E-Learning:** 2.6% - **Banking:** 2.6% - **Insurance:** 2.1% - **Other:** 39.1% #### Bevatel - **Marketing and Advertising:** 18.5% - **Real Estate:** 11.1% - **Accounting:** 7.4% - **Hospital & Health Care:** 7.4% - **Retail:** 7.4% - **Manufacturing:** 7.4% - **Primary/Secondary Education:** 3.7% - **Leisure, Travel & Tourism:** 3.7% - **Human Resources:** 3.7% - **Transportation/Trucking/Railroad:** 3.7% - **Other:** 25.9% --- ## Alternatives ### Alternatives to Ameyo by Exotel Cloud Contact Center - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7779 reviews) - [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (357 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews) ### Alternatives to Bevatel - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (497 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2535 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (406 reviews) --- ## Top Discussions ### Ameyo by Exotel Cloud Contact Center - Title: [Can we customize quick dispositions for a default setup?](https://www.g2.com/discussions/can-we-customize-quick-dispositions-for-a-default-setup) — 2 comments, 1 upvote > **Top comment:** "some platforms out there are using their real time transcription and speech analytics to disposition calls. I wouldn't recommend this as sentiment plays a..." - Title: [What is Ameyo used for?](https://www.g2.com/discussions/what-is-ameyo-used-for) — 1 comment > **Top comment:** "Ameyo is a software used for auto dialling for the customer support agents which helps in collecting the customer data in a organised manner." - Title: [How to delete the call recording from the ameyo](https://www.g2.com/discussions/how-to-delete-the-call-recording-from-the-ameyo) — 1 comment, 1 upvote > **Top comment:** "Ameyo is reliable for contact center solution." - Title: [what is the best way](https://www.g2.com/discussions/what-is-the-best-way-6289b3a6-8471-4363-8454-8035fcd1571c) — 1 comment, 1 upvote > **Top comment:** "Ameyo is the Best" ### Bevatel No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ameyo-by-exotel-cloud-contact-center-vs-bevatel)