# Egencia by Amex GBT vs Zoho Books Comparison | | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 923 | 329 | | **Largest Market Segment** | Enterprise (48.5% of reviews) | Small-Business (72.5% of reviews) | | **Entry Level Price** | No pricing available | $0 For businesses with turnover <50K USD per annum | --- ## Top Pros & Cons ### Egencia by Amex GBT Pros: - Ease of Use (96 reviews) - Easy Booking (70 reviews) Cons: - Poor Customer Support (29 reviews) - Booking Issues (25 reviews) ### Zoho Books Pros: - Ease of Use (53 reviews) - Invoice Management (27 reviews) Cons: - Missing Features (17 reviews) - Poor Customer Support (12 reviews) --- ## Ratings Comparison | Rating | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Meets Requirements** | 9.1 (696 reviews) | 8.8 (275 reviews) | | **Ease of Use** | 9.1 (706 reviews) | 8.9 (281 reviews) | | **Ease of Setup** | 9.0 (349 reviews) | 8.7 (157 reviews) | | **Ease of Admin** | 8.8 (248 reviews) | 9.0 (111 reviews) | | **Quality of Support** | 8.9 (621 reviews) | 8.3 (264 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 9.0 (110 reviews) | | **Product Direction (% positive)** | 8.0 (645 reviews) | 9.3 (265 reviews) | --- ## Pricing ### Egencia by Amex GBT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Zoho Books #### Entry-Level Pricing Plan: FREE Price: $0 For businesses with turnover <50K USD per annum Key Features: - 1 User + 1 Accountant - Manage Clients - Manage Invoices (Up to 1,000) [Browse all 4 editions](https://www.g2.com/products/zoho-books/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.7/10 | 448 | | **Zoho Books** | N/A | N/A | #### Expense Reports | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Ease of Creating Expense Reports** | 8.5 (44 reviews) | Not enough data | | **Bank / Credit Card Integration** | 8.6 (47 reviews) | Not enough data | | **Smart Categorization** | 8.8 (45 reviews) | Not enough data | | **Digital Receipt Management** | 8.7 (44 reviews) | Not enough data | | **Employee Reimbursement** | 8.4 (33 reviews) | Not enough data | | **Currency Conversions** | 8.5 (28 reviews) | Not enough data | | **Corporate Card** | 8.7 (45 reviews) | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | #### Agentic AI - Expense Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Not enough data | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | Not enough data | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | Not enough data | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Client Invoicing | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Invoice Creation and Delivery** | 8.4 (34 reviews) | Not enough data | | **Electronic Payments** | 8.4 (36 reviews) | Not enough data | | **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | Not enough data | | **Biometric Recognition** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | #### Generative AI - Expense Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Automated Receipt Matching** | Not enough data | Not enough data | | **Mobile Receipt Upload** | Not enough data | Not enough data | | **Billable & Non-Billable Hours** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Mobile | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Receipt Capture** | 8.5 (34 reviews) | Not enough data | | **Mileage Tracking** | 8.3 (27 reviews) | Not enough data | | **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | #### Platform | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Embedded AI / Machine Learning** | 8.4 (30 reviews) | Not enough data | | **Complex Approval Workflow** | 9.0 (30 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Administration | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **PCI Regulation Compliant** | 9.0 (25 reviews) | Not enough data | #### Administration | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Business Tool Integration** | 8.9 (28 reviews) | Not enough data | | **Workflow** | 8.8 (30 reviews) | Not enough data | | **Automated Reminders** | 8.9 (40 reviews) | Not enough data | | **Policy Compliance Management** | 8.8 (37 reviews) | Not enough data | | **User, Role, and Access Management** | 8.9 (37 reviews) | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | #### Platform | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Reporting** | 8.3 (36 reviews) | Not enough data | | **APIs / Integration** | 7.8 (25 reviews) | Not enough data | | **Internationalization** | 8.4 (29 reviews) | Not enough data | | **Performance and Reliability** | 8.8 (43 reviews) | Not enough data | | **Mobile User Support** | 8.7 (38 reviews) | Not enough data | | **Offline** | 8.3 (27 reviews) | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **QuickBooks Integration** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Payroll Integration** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | ### Accounting | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **Zoho Books** | 8.2/10 | 187 | #### General Ledger | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Journal Entries** | Not enough data | 8.6 (142 reviews) ✓ Verified | | **Tags / Dimensions** | Not enough data | 8.2 (129 reviews) | | **Audit Trail** | Not enough data | 8.4 (138 reviews) ✓ Verified | #### AI Assistant - Accounting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **AI Accounting Assistant** | Not enough data | Not enough data | #### Accounts Receivable | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Invoice Customization** | Not enough data | 8.6 (153 reviews) | | **AR Automation** | Not enough data | 8.2 (146 reviews) ✓ Verified | | **Collections Automation** | Not enough data | 8.0 (140 reviews) ✓ Verified | #### Accounts Payable | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **AP Automation** | Not enough data | 8.3 (127 reviews) | | **Payment Processing** | Not enough data | 8.6 (143 reviews) ✓ Verified | | **Purchase Orders** | Not enough data | 8.6 (145 reviews) ✓ Verified | | **Invoice Processing** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | #### Other Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Inventory Tracking / Ordering** | Not enough data | 8.1 (133 reviews) ✓ Verified | | **Inventory Pricing and Costing** | Not enough data | 8.0 (132 reviews) ✓ Verified | | **Inventory Reporting** | Not enough data | 7.9 (129 reviews) ✓ Verified | | **Multi-Entity / Consolidation** | Not enough data | 8.2 (134 reviews) ✓ Verified | | **Recognition Rules** | Not enough data | 8.1 (128 reviews) | | **Reconciliations** | Not enough data | 8.5 (146 reviews) ✓ Verified | | **Payroll** | Not enough data | 7.9 (122 reviews) | | **Time and Expense** | Not enough data | 8.4 (133 reviews) ✓ Verified | | **Cost Tracking** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Financial Statements** | Not enough data | 8.7 (154 reviews) ✓ Verified | | **Custom Reporting** | Not enough data | 8.4 (140 reviews) ✓ Verified | | **Budgeting / Forecasting** | Not enough data | 8.2 (131 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.6 (152 reviews) ✓ Verified | | **Financial Reporting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Platform | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Customization** | Not enough data | 8.2 (147 reviews) ✓ Verified | | **Workflow Capability** | Not enough data | 8.2 (145 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.8 (145 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.4 (129 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.8 (151 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 8.5 (140 reviews) ✓ Verified | | **Mobile Access** | Not enough data | Not enough data | #### Integration | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Data Import and Export Tools** | Not enough data | 8.6 (138 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 8.1 (141 reviews) | | **Breadth of Partner Applications** | Not enough data | 8.3 (131 reviews) ✓ Verified | | **Collaboration Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | #### Cash Flow | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Track Cash Flow** | Not enough data | 8.6 (129 reviews) ✓ Verified | | **Income and Expenses** | Not enough data | 9.0 (132 reviews) ✓ Verified | | **File Exports** | Not enough data | 8.8 (128 reviews) ✓ Verified | #### Budgeting & Forecasting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Budgeting / Forecasting** | Not enough data | 8.2 (131 reviews) ✓ Verified | | **Data Import** | Not enough data | 8.4 (126 reviews) ✓ Verified | | **Versioning** | Not enough data | 7.9 (115 reviews) ✓ Verified | | **Historical Data** | Not enough data | 8.2 (119 reviews) ✓ Verified | #### Revenue | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Revenue Types** | Not enough data | 8.6 (122 reviews) ✓ Verified | | **Revenue Allocation** | Not enough data | 8.6 (117 reviews) ✓ Verified | | **Scheduling** | Not enough data | 8.1 (116 reviews) ✓ Verified | #### Payroll | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Direct Deposit** | Not enough data | 7.8 (103 reviews) ✓ Verified | | **Check/W-2 Printing** | Not enough data | 7.5 (100 reviews) ✓ Verified | | **Tax Calculation** | Not enough data | 8.1 (118 reviews) ✓ Verified | | **Reporting and Dashboards** | Not enough data | 8.6 (117 reviews) ✓ Verified | #### AI | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Data Extraction** | Not enough data | 7.4 (19 reviews) | | **Invoice Processing** | Not enough data | 8.0 (20 reviews) | | **Expense Management** | Not enough data | 8.1 (20 reviews) | | **Fraud Detection** | Not enough data | 7.2 (19 reviews) | | **Tax Compliance** | Not enough data | 7.9 (19 reviews) | | **Support Chatbots** | Not enough data | 7.6 (19 reviews) | | **Bank Reconciliations** | Not enough data | 8.1 (20 reviews) | | **Report Generation** | Not enough data | 8.0 (19 reviews) | | **Customizable Alerts** | Not enough data | 7.2 (20 reviews) | | **Predictive Analytics** | Not enough data | 7.5 (20 reviews) | | **Receipt Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Tax Management** | Not enough data | Not enough data | | **Fixed Asset Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Sales Order Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Financial Consolidation & Close Management** | Not enough data | Not enough data | | **Transaction Management** | Not enough data | Not enough data | #### Mobile Applications - Accounting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Cloud Integration** | Not enough data | 8.1 (16 reviews) | | **Notifications** | Not enough data | 8.1 (12 reviews) | | **UI** | Not enough data | 7.1 (18 reviews) | | **Offline** | Not enough data | 7.6 (12 reviews) | | **Expense Tracking** | Not enough data | 8.8 (12 reviews) | | **Invoice Management** | Not enough data | 8.8 (15 reviews) | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | #### Agentic AI - Accounting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Multi-Location** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Accounts Payable** | Not enough data | Not enough data | | **Fund Accounting** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Chart of Accounts** | Not enough data | Not enough data | | **Project Accounting** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Accounts Receivable** | Not enough data | Not enough data | | **Recurring/Subscription Billing** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Income & Balance Sheet** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Currency Conversion** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Estimating** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Automatic Billing** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **For Distributors** | Not enough data | Not enough data | | **Bills of Material** | Not enough data | Not enough data | | **Financial Data Protection** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **For CPA Firms** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Cash Flow Analysis** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Multi-Company** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.1/10 | 18 | | **Zoho Books** | N/A | N/A | #### Setup | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Data** | 8.3 (16 reviews) | Not enough data | | **Approvals** | 8.6 (16 reviews) | Not enough data | | **Alignment** | 8.2 (16 reviews) | Not enough data | #### Performance | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **KPIs** | 7.7 (15 reviews) | Not enough data | | **Benchmarks** | 7.6 (16 reviews) | Not enough data | | **Forecasting** | 7.6 (14 reviews) | Not enough data | | **Savings** | 8.2 (15 reviews) | Not enough data | #### Payment Cards | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **One-time Virtual** | 8.8 (13 reviews) | Not enough data | | **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | | **Physical** | 7.8 (12 reviews) | Not enough data | #### Reporting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Real-Time Monitoring** | 8.8 (14 reviews) | Not enough data | | **Multiple Views** | 8.7 (14 reviews) | Not enough data | | **Data Import/Export** | 9.0 (14 reviews) | Not enough data | | **Budgets** | 9.0 (13 reviews) | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | #### Payments | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Vendor** | 7.8 (12 reviews) | Not enough data | | **Recurring** | 8.3 (12 reviews) | Not enough data | | **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | | **ACH** | 6.3 (12 reviews) | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | #### Fraud & Risk Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Notifications** | 7.6 (13 reviews) | Not enough data | | **Unique Cards** | 7.8 (12 reviews) | Not enough data | | **Controls** | 7.6 (12 reviews) | Not enough data | | **Budget Control** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Prepaid Cards** | Not enough data | Not enough data | #### Agentic AI - Spend Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Reminders** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Spend Analysis** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Approval Workflow** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Time & Expense Tracking** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Procurement Management** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Requisition Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Ad hoc Reporting** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.3/10 | 568 | | **Zoho Books** | N/A | N/A | #### Expense Reporting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Expense Automation** | 8.5 (217 reviews) ✓ Verified | Not enough data | | **Integration** | 8.5 (227 reviews) ✓ Verified | Not enough data | | **Compliance** | 9.0 (280 reviews) ✓ Verified | Not enough data | | **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Not enough data | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | Not enough data | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | Not enough data | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Approval | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Rules** | 9.0 (318 reviews) ✓ Verified | Not enough data | | **Workflows** | 8.9 (285 reviews) ✓ Verified | Not enough data | | **Submit** | Feature Not Available | Not enough data | #### AI - Travel Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Personalization** | 7.1 (69 reviews) | Not enough data | | **Predictive Analytics** | 7.3 (72 reviews) | Not enough data | | **Cost Savings** | 8.0 (74 reviews) | Not enough data | | **Efficiency** | 8.2 (74 reviews) | Not enough data | | **Real-Time Assistance** | 7.5 (76 reviews) | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | #### Agentic AI - Travel Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | | **Proactive Assistance** | 7.4 (25 reviews) | Not enough data | #### Employee Risk Management | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **API** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budget Control** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Spend Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Employee Self Service** | Not enough data | Not enough data | ### Billing | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **Zoho Books** | 8.7/10 | 120 | #### Bill Generation | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Templates** | Not enough data | 8.6 (105 reviews) | | **Digital Billing** | Not enough data | 8.8 (106 reviews) | | **Recurring Billing** | Not enough data | 8.8 (102 reviews) | | **Hourly Billing** | Not enough data | Not enough data | | **Contingency Billing** | Not enough data | Not enough data | | **Project Billing** | Not enough data | Not enough data | | **Multi-Period Recurring Billing** | Not enough data | Not enough data | | **Recurring/Subscription Billing** | Not enough data | Not enough data | | **Deferred Billing** | Not enough data | Not enough data | #### Bill Processing | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Consolidation** | Not enough data | 8.6 (106 reviews) | | **Batch Invoicing** | Not enough data | 8.4 (101 reviews) | | **Management** | Not enough data | 8.8 (110 reviews) | | **Compliance Management** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Dunning Management** | Not enough data | Not enough data | | **Master Data Management** | Not enough data | Not enough data | | **Refund Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Subscription Management** | Not enough data | Not enough data | | **Recurring Invoicing** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | #### Integration | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Accounting** | Not enough data | 9.0 (110 reviews) | | **Payments** | Not enough data | 8.9 (107 reviews) | | **ERP** | Not enough data | 8.5 (97 reviews) | | **Mobile Payments** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | #### Agentic AI - Billing | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **File Encryption** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Invoices** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Dynamic Pricing** | Not enough data | Not enough data | | **Credit Note** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Invoice History** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Billing Portal** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Bulk Send** | Not enough data | Not enough data | | **Invoice Creation** | Not enough data | Not enough data | | **Time & Expense Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Projections** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Automated Receipt Matching** | Not enough data | Not enough data | | **Tax Calculation** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Bank Reconciliation** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Customer Accounts** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **PCI Compliance** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Multiple Payment Options** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Payment Tracking** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Approval Workflow** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Sales Tax and VAT Compliance | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **Zoho Books** | N/A | N/A | #### Tracking | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Sales Tax** | Not enough data | Not enough data | | **VAT** | Not enough data | Not enough data | | **GST** | Not enough data | Not enough data | | **Exemptions** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | | **Localization** | Not enough data | Not enough data | | **Consumer Use Tax** | Not enough data | Not enough data | #### Integrations | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Integrations** | Not enough data | Not enough data | #### Remittance | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Returns** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Global/Cross Borders** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | #### Agentic AI - Sales Tax and VAT Compliance | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Additional Functionality | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Secure Data Storage** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Exemption Management** | Not enough data | Not enough data | | **Address Validation** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Document Templates** | Not enough data | Not enough data | | **Tax Calculation** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Tax Filing** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Transaction Tracking** | Not enough data | Not enough data | | **Taxability Verification** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **Zoho Books** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Unique to Egencia by Amex GBT (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management) **Unique to Zoho Books (3):** [Accounting Software](https://www.g2.com/categories/accounting), [Billing Software](https://www.g2.com/categories/billing), [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) --- ## Reviewer Demographics ### By Company Size | Segment | Egencia by Amex GBT | Zoho Books | |---|---|---| | **Small-Business** | 13.6% | 72.5% | | **Mid-Market** | 37.9% | 22.7% | | **Enterprise** | 48.5% | 4.8% | ### By Industry #### Egencia by Amex GBT - **Information Technology and Services:** 8.4% - **Computer Software:** 8.2% - **Construction:** 4.2% - **Hospital & Health Care:** 4.1% - **Financial Services:** 3.9% - **Automotive:** 3.2% - **Internet:** 2.9% - **Retail:** 2.9% - **Non-Profit Organization Management:** 2.4% - **Higher Education:** 2.4% - **Other:** 57.4% #### Zoho Books - **Accounting:** 15.8% - **Information Technology and Services:** 14.5% - **Computer Software:** 7.3% - **Marketing and Advertising:** 6.9% - **Education Management:** 2.3% - **Retail:** 2.3% - **Staffing and Recruiting:** 2.0% - **Consumer Goods:** 1.7% - **Apparel & Fashion:** 1.7% - **Logistics and Supply Chain:** 1.7% - **Other:** 43.9% --- ## Alternatives ### Alternatives to Egencia by Amex GBT - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9295 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2093 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7179 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2425 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2489 reviews) - [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5659 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) ### Alternatives to Zoho Books - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1726 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (981 reviews) - [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (328 reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1768 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3867 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4407 reviews) - [TallyPrime](https://www.g2.com/products/tallyprime/reviews) — 4.5/5 stars (305 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4901 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (354 reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (907 reviews) --- ## Top Discussions ### Egencia by Amex GBT - Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments > **Top comment:** "depends on your volume and negotiations. I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated." - Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments > **Top comment:** "Chicago" - Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments > **Top comment:** "I don’t believe they are related. They are two different travel sites. " - Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment > **Top comment:** "Business Travel Management tool" - Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment > **Top comment:** "Open and hinest information sharing" ### Zoho Books - Title: [What is Zoho Books used for?](https://www.g2.com/discussions/zoho-books-what-is-zoho-books-used-for) — 5 comments > **Top comment:** "Online Accounting and Books" - Title: [Is Zoho Books free?](https://www.g2.com/discussions/is-zoho-books-free) — 2 comments > **Top comment:** "They have a free plan with different customer and revenue restrictions." - Title: [Are Zoho Books good?](https://www.g2.com/discussions/are-zoho-books-good) — 2 comments, 1 upvote > **Top comment:** "They are certainly amongst the top-tier !! They stand out in many ways. Very attractive and intuitive UI (web as native desktop and mobile), very stable..." - Title: [What is Zoho Books used for?](https://www.g2.com/discussions/what-is-zoho-books-used-for) — 2 comments > **Top comment:** "Accounting purposes." - Title: [How to use Zoho books dashboard effectively??](https://www.g2.com/discussions/how-to-use-zoho-books-dashboard-effectively) — 1 comment, 1 upvote > **Top comment:** "Understand the bar diagram of monthly income and expenses to analyse the company performance monthly " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-zoho-books)