# Egencia by Amex GBT vs GetThere Comparison --- ## AI Generated Summary - **G2 reviewers report** that Amex GBT Egencia excels in providing a comprehensive travel management experience, with users appreciating the convenience of having all travel options in one app. This feature not only saves time but also offers a wide selection of airlines, hotels, and rental cars, making it easier for travelers to stay within budget. - **Users say** that GetThere offers a solid user experience, particularly for those familiar with proprietary apps. Reviewers highlight the ability to manage Sabre screens simultaneously, which enhances efficiency when working between reservations, although some users may find it less intuitive compared to Amex GBT Egencia. - **According to verified reviews** , Amex GBT Egencia stands out for its ease of use, with many users noting how simple it is to locate itineraries, receipts, and other important information needed for booking and finance. This streamlined process contributes to a higher overall satisfaction rating among users. - **Reviewers mention** that while GetThere has a reliable help desk available for support, its overall quality of support is perceived as lower compared to Amex GBT Egencia. Users of Amex GBT Egencia frequently commend the quality of support they receive, which enhances their overall experience with the platform. - **G2 reviewers highlight** that Amex GBT Egencia has a strong market presence, particularly among enterprise users, which is reflected in its higher number of reviews and overall satisfaction scores. This suggests that it is a trusted choice for larger organizations looking for robust travel management solutions. - **Users express** that GetThere, while functional, may not meet the specific workflow needs of all users as effectively as Amex GBT Egencia. Some users have reported challenges with configuration, indicating that Amex GBT Egencia may offer a more tailored experience for diverse business requirements. | | Egencia by Amex GBT | GetThere | |---|---|---| | **Star Rating** | 4.5 out of 5 | 3.5 out of 5 | | **Total Reviews** | 913 | 11 | | **Largest Market Segment** | Enterprise (48.6% of reviews) | Mid-Market (55.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Egencia by Amex GBT Pros: - Ease of Use (98 reviews) - Easy Booking (71 reviews) Cons: - Poor Customer Support (30 reviews) - Booking Issues (25 reviews) ### GetThere **Not enough data** --- ## Ratings Comparison | Rating | Egencia by Amex GBT | GetThere | |---|---|---| | **Meets Requirements** | 9.1 (689 reviews) | 6.7 (8 reviews) | | **Ease of Use** | 9.1 (698 reviews) | 5.8 (8 reviews) | | **Ease of Setup** | 9.1 (342 reviews) | Not enough data | | **Ease of Admin** | 8.8 (244 reviews) | Not enough data | | **Quality of Support** | 8.9 (615 reviews) | 6.4 (7 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (249 reviews) | Not enough data | | **Product Direction (% positive)** | 8.0 (638 reviews) | 7.1 (8 reviews) | --- ## Pricing ### Egencia by Amex GBT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### GetThere #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.7/10 | 441 | | **GetThere** | N/A | N/A | #### Expense Reports | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Ease of Creating Expense Reports** | 8.5 (44 reviews) | Not enough data | | **Bank / Credit Card Integration** | 8.6 (47 reviews) | Not enough data | | **Smart Categorization** | 8.8 (45 reviews) | Not enough data | | **Digital Receipt Management** | 8.7 (44 reviews) | Not enough data | | **Employee Reimbursement** | 8.4 (33 reviews) | Not enough data | | **Currency Conversions** | 8.5 (28 reviews) | Not enough data | | **Credit Card Integration** | 8.7 (45 reviews) | Not enough data | #### Agentic AI - Expense Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Ease of Booking** | 9.0 (384 reviews) ✓ Verified | Not enough data | | **Itinerary Management** | 8.9 (359 reviews) ✓ Verified | Not enough data | | **Trip Notifications** | 9.1 (355 reviews) ✓ Verified | Not enough data | | **Advanced Integrations** | 8.2 (248 reviews) ✓ Verified | Not enough data | #### Client Invoicing | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Invoice Creation and Delivery** | 8.4 (34 reviews) | Not enough data | | **Electronic Payments** | 8.4 (36 reviews) | Not enough data | | **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | Not enough data | #### Generative AI - Expense Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Receipt Capture** | 8.5 (34 reviews) | Not enough data | | **Mileage Tracking** | 8.3 (27 reviews) | Not enough data | | **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | Not enough data | #### Platform | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Embedded AI / Machine Learning** | 8.4 (30 reviews) | Not enough data | | **Complex Approval Workflow** | 9.0 (30 reviews) | Not enough data | #### Administration | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **PCI Regulation Compliant** | 9.0 (25 reviews) | Not enough data | #### Administration | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Business Tool Integration** | 8.9 (28 reviews) | Not enough data | | **Workflow** | 8.8 (30 reviews) | Not enough data | | **Automated Reminders** | 8.9 (40 reviews) | Not enough data | | **Policy Compliance Management** | 8.8 (37 reviews) | Not enough data | | **User, Role, and Access Management** | 8.9 (37 reviews) | Not enough data | #### Platform | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Reporting** | 8.3 (36 reviews) | Not enough data | | **APIs / Integration** | 7.8 (25 reviews) | Not enough data | | **Internationalization** | 8.4 (29 reviews) | Not enough data | | **Performance and Reliability** | 8.8 (43 reviews) | Not enough data | | **Mobile User Support** | 8.7 (38 reviews) | Not enough data | | **Offline** | 8.3 (27 reviews) | Not enough data | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.1/10 | 18 | | **GetThere** | N/A | N/A | #### Setup | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Data** | 8.3 (16 reviews) | Not enough data | | **Approvals** | 8.6 (16 reviews) | Not enough data | | **Alignment** | 8.2 (16 reviews) | Not enough data | #### Performance | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **KPIs** | 7.7 (15 reviews) | Not enough data | | **Benchmarks** | 7.6 (16 reviews) | Not enough data | | **Forecasting** | 7.6 (14 reviews) | Not enough data | | **Savings** | 8.2 (15 reviews) | Not enough data | #### Payment Cards | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **One-time Virtual** | 8.8 (13 reviews) | Not enough data | | **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | | **Physical** | 7.8 (12 reviews) | Not enough data | #### Reporting | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Real time** | 8.8 (14 reviews) | Not enough data | | **Multiple Views** | 8.7 (14 reviews) | Not enough data | | **Export** | 9.0 (14 reviews) | Not enough data | | **Budgets** | 9.0 (13 reviews) | Not enough data | #### Payments | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Vendor** | 7.8 (12 reviews) | Not enough data | | **Recurring** | 8.3 (12 reviews) | Not enough data | | **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | | **ACH** | 6.3 (12 reviews) | Not enough data | #### Fraud & Risk Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Notifications** | 7.6 (13 reviews) | Not enough data | | **Unique Cards** | 7.8 (12 reviews) | Not enough data | | **Controls** | 7.6 (12 reviews) | Not enough data | #### Agentic AI - Spend Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.3/10 | 561 | | **GetThere** | N/A | N/A | #### Expense Reporting | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Expense Automation** | 8.5 (216 reviews) ✓ Verified | Not enough data | | **Integration** | 8.5 (225 reviews) ✓ Verified | Not enough data | | **Compliance** | 8.9 (278 reviews) ✓ Verified | Not enough data | | **Mobile Functionality** | 8.8 (270 reviews) ✓ Verified | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Ease of Booking** | 9.0 (384 reviews) ✓ Verified | Not enough data | | **Itinerary Management** | 8.9 (359 reviews) ✓ Verified | Not enough data | | **Trip Notifications** | 9.1 (355 reviews) ✓ Verified | Not enough data | | **Advanced Integrations** | 8.2 (248 reviews) ✓ Verified | Not enough data | #### Approval | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Rules** | 9.0 (316 reviews) ✓ Verified | Not enough data | | **Workflows** | 8.9 (284 reviews) ✓ Verified | Not enough data | | **Submit** | Feature Not Available | Not enough data | #### AI - Travel Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Personalization** | 7.1 (68 reviews) | Not enough data | | **Predictive Analytics** | 7.3 (71 reviews) | Not enough data | | **Cost Savings** | 7.9 (73 reviews) | Not enough data | | **Efficiency** | 8.2 (73 reviews) | Not enough data | | **Real-Time Assistance** | 7.4 (75 reviews) | Not enough data | #### Agentic AI - Travel Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Autonomous Task Execution** | 6.9 (24 reviews) | Not enough data | | **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | #### Employee Risk Management | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | 9.7 (5 reviews) | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **GetThere** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Egencia by Amex GBT | GetThere | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to Egencia by Amex GBT (1):** [Spend Management Software](https://www.g2.com/categories/spend-management) --- ## Reviewer Demographics ### By Company Size | Segment | Egencia by Amex GBT | GetThere | |---|---|---| | **Small-Business** | 13.4% | 22.2% | | **Mid-Market** | 38.0% | 55.6% | | **Enterprise** | 48.6% | 22.2% | ### By Industry #### Egencia by Amex GBT - **Information Technology and Services:** 8.4% - **Computer Software:** 8.2% - **Construction:** 4.2% - **Hospital & Health Care:** 4.0% - **Financial Services:** 3.9% - **Automotive:** 3.2% - **Internet:** 2.9% - **Retail:** 2.9% - **Non-Profit Organization Management:** 2.4% - **Higher Education:** 2.4% - **Other:** 57.4% #### GetThere - **Leisure, Travel & Tourism:** 22.2% - **Transportation/Trucking/Railroad:** 11.1% - **Mechanical or Industrial Engineering:** 11.1% - **Market Research:** 11.1% - **Logistics and Supply Chain:** 11.1% - **Computer Software:** 11.1% - **Computer & Network Security:** 11.1% - **Aviation & Aerospace:** 11.1% --- ## Alternatives ### Alternatives to Egencia by Amex GBT - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9102 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2035 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7128 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2408 reviews) - [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2450 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) ### Alternatives to GetThere - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7128 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9102 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2035 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2408 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2450 reviews) - [Rippling Spend](https://www.g2.com/products/rippling-spend/reviews) — 4.7/5 stars (1900 reviews) --- ## Top Discussions ### Egencia by Amex GBT - Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments > **Top comment:** "depends on your volume and negotiations. I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated." - Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments > **Top comment:** "Chicago" - Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments > **Top comment:** "I don’t believe they are related. They are two different travel sites. " - Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment > **Top comment:** "Business Travel Management tool" - Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment > **Top comment:** "Open and hinest information sharing" ### GetThere No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-getthere)