# Egencia by Amex GBT vs Expensya Comparison --- ## AI Generated Summary - **G2 reviewers report** that Egencia by Amex GBT excels in user experience, with many praising its intuitive website format and the ease of accessing necessary information. Users appreciate the platform's strong bargaining power, which enhances their travel experience compared to other services. - **Users say** that Expensya stands out for its ease of use and learning curve, making it a great choice for teams needing to assist customers quickly. The mobile reporting feature is particularly highlighted, allowing users to manage expenses on the go, which is a significant advantage for businesses with remote employees. - **According to verified reviews** , Egencia by Amex GBT has a higher overall satisfaction score, reflecting its strong market presence and reliability. Users commend the platform for its continuous improvement efforts, with new tools being added regularly to enhance the travel management experience. - **Reviewers mention** that Expensya's support for multiple currencies and languages makes it an ideal solution for international businesses. This flexibility ensures accurate currency conversions and localized settings, which are crucial for companies operating across different regions. - **G2 reviewers highlight** that while Egencia by Amex GBT has a robust implementation process, some users find it challenging to configure the software to match their specific workflows. This can lead to a steeper learning curve for teams that require tailored solutions. - **Users report** that Expensya's approval settings significantly improve the expense management culture within organizations. The ability to manage approvals efficiently is a key feature that users find beneficial, especially in fostering accountability and transparency in spending. | | Egencia by Amex GBT | Expensya | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 921 | 110 | | **Largest Market Segment** | Enterprise (48.4% of reviews) | Mid-Market (40.0% of reviews) | | **Entry Level Price** | No pricing available | 5€* Per active user, per month (billed annually) | --- ## Top Pros & Cons ### Egencia by Amex GBT Pros: - Ease of Use (96 reviews) - Easy Booking (70 reviews) Cons: - Poor Customer Support (29 reviews) - Booking Issues (25 reviews) ### Expensya **Not enough data** --- ## Ratings Comparison | Rating | Egencia by Amex GBT | Expensya | |---|---|---| | **Meets Requirements** | 9.1 (694 reviews) | 9.4 (83 reviews) | | **Ease of Use** | 9.1 (704 reviews) | 9.4 (84 reviews) | | **Ease of Setup** | 9.0 (348 reviews) | 8.8 (15 reviews) | | **Ease of Admin** | 8.8 (248 reviews) | 9.0 (13 reviews) | | **Quality of Support** | 8.9 (620 reviews) | 9.3 (73 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 8.9 (12 reviews) | | **Product Direction (% positive)** | 8.0 (643 reviews) | 9.0 (78 reviews) | --- ## Pricing ### Egencia by Amex GBT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Expensya #### Entry-Level Pricing Plan: Silver Price: 5€* Per active user, per month (billed annually) Description: Enjoy the best expense reports management software, and automate expense reports from receipts to accounting with 0 manual data entry. Key Features: - Unlimited Intelligent Recognition - Unique OCR + Technology - iOS, Android and Windows Phone Apps on all platforms - Multi-level validation workflow [Browse all 3 editions](https://www.g2.com/products/expensya-expensya/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.7/10 | 446 | | **Expensya** | 9.3/10 | 84 | #### Expense Reports | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 9.3 (73 reviews) ✓ Verified | | **Bank / Credit Card Integration** | 8.6 (47 reviews) | 9.2 (50 reviews) ✓ Verified | | **Smart Categorization** | 8.8 (45 reviews) | 9.0 (70 reviews) ✓ Verified | | **Digital Receipt Management** | 8.7 (44 reviews) | 9.4 (68 reviews) ✓ Verified | | **Employee Reimbursement** | 8.4 (33 reviews) | 9.4 (60 reviews) ✓ Verified | | **Currency Conversions** | 8.5 (28 reviews) | 9.3 (53 reviews) ✓ Verified | | **Credit Card Integration** | 8.7 (45 reviews) | 9.1 (48 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Feature Not Available | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | Feature Not Available | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | Feature Not Available | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 9.1 (47 reviews) ✓ Verified | #### Client Invoicing | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Invoice Creation and Delivery** | 8.4 (34 reviews) | Feature Not Available | | **Electronic Payments** | 8.4 (36 reviews) | Feature Not Available | | **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 9.4 (51 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Receipt Capture** | 8.5 (34 reviews) | 9.4 (68 reviews) ✓ Verified | | **Mileage Tracking** | 8.3 (27 reviews) | 9.5 (48 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | Feature Not Available | #### Platform | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 9.1 (54 reviews) ✓ Verified | | **Complex Approval Workflow** | 9.0 (30 reviews) | 9.3 (49 reviews) ✓ Verified | #### Administration | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **PCI Regulation Compliant** | 9.0 (25 reviews) | 9.3 (44 reviews) ✓ Verified | #### Administration | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Business Tool Integration** | 8.9 (28 reviews) | 9.3 (46 reviews) ✓ Verified | | **Workflow** | 8.8 (30 reviews) | 9.1 (51 reviews) ✓ Verified | | **Automated Reminders** | 8.9 (40 reviews) | 9.4 (46 reviews) ✓ Verified | | **Policy Compliance Management** | 8.8 (37 reviews) | 9.3 (46 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.9 (37 reviews) | 9.4 (50 reviews) ✓ Verified | #### Platform | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Reporting** | 8.3 (36 reviews) | 9.0 (58 reviews) ✓ Verified | | **APIs / Integration** | 7.8 (25 reviews) | 9.0 (44 reviews) ✓ Verified | | **Internationalization** | 8.4 (29 reviews) | 9.3 (51 reviews) ✓ Verified | | **Performance and Reliability** | 8.8 (43 reviews) | 9.3 (61 reviews) ✓ Verified | | **Mobile User Support** | 8.7 (38 reviews) | 9.4 (59 reviews) ✓ Verified | | **Offline** | 8.3 (27 reviews) | 9.0 (48 reviews) ✓ Verified | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.1/10 | 18 | | **Expensya** | 9.4/10 | 41 | #### Setup | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Data** | 8.3 (16 reviews) | 9.5 (31 reviews) | | **Approvals** | 8.6 (16 reviews) | 9.4 (34 reviews) | | **Alignment** | 8.2 (16 reviews) | 9.2 (32 reviews) | #### Performance | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **KPIs** | 7.7 (15 reviews) | 9.6 (28 reviews) | | **Benchmarks** | 7.6 (16 reviews) | 9.3 (29 reviews) | | **Forecasting** | 7.6 (14 reviews) | Feature Not Available | | **Savings** | 8.2 (15 reviews) | Feature Not Available | #### Payment Cards | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **One-time Virtual** | 8.8 (13 reviews) | 9.4 (16 reviews) | | **Recurring Virtual** | 8.7 (13 reviews) | 9.2 (16 reviews) | | **Physical** | 7.8 (12 reviews) | Not enough data | #### Reporting | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Real time** | 8.8 (14 reviews) | 9.7 (21 reviews) | | **Multiple Views** | 8.7 (14 reviews) | 9.3 (20 reviews) | | **Export** | 9.0 (14 reviews) | 9.5 (22 reviews) | | **Budgets** | 9.0 (13 reviews) | 9.3 (19 reviews) | #### Payments | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Vendor** | 7.8 (12 reviews) | Feature Not Available | | **Recurring** | 8.3 (12 reviews) | Feature Not Available | | **Employee Reimbursements** | 8.7 (13 reviews) | 9.6 (20 reviews) | | **ACH** | 6.3 (12 reviews) | Not enough data | #### Fraud & Risk Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Notifications** | 7.6 (13 reviews) | 9.1 (23 reviews) | | **Unique Cards** | 7.8 (12 reviews) | 9.0 (18 reviews) | | **Controls** | 7.6 (12 reviews) | 9.4 (18 reviews) | #### Agentic AI - Spend Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.3/10 | 566 | | **Expensya** | N/A | N/A | #### Expense Reporting | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Expense Automation** | 8.5 (217 reviews) ✓ Verified | Not enough data | | **Integration** | 8.5 (227 reviews) ✓ Verified | Not enough data | | **Compliance** | 9.0 (280 reviews) ✓ Verified | Not enough data | | **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Feature Not Available | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | Feature Not Available | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | Feature Not Available | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 9.1 (47 reviews) ✓ Verified | #### Approval | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Rules** | 9.0 (318 reviews) ✓ Verified | Not enough data | | **Workflows** | 8.9 (285 reviews) ✓ Verified | Not enough data | | **Submit** | Feature Not Available | Not enough data | #### AI - Travel Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Personalization** | 7.1 (69 reviews) | Not enough data | | **Predictive Analytics** | 7.3 (72 reviews) | Not enough data | | **Cost Savings** | 8.0 (74 reviews) | Not enough data | | **Efficiency** | 8.2 (74 reviews) | Not enough data | | **Real-Time Assistance** | 7.5 (76 reviews) | Not enough data | #### Agentic AI - Travel Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | | **Proactive Assistance** | 7.4 (25 reviews) | Not enough data | #### Employee Risk Management | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **Expensya** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Egencia by Amex GBT | Expensya | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management) **Unique to Egencia by Amex GBT (1):** [Travel Management Software](https://www.g2.com/categories/travel-management) --- ## Reviewer Demographics ### By Company Size | Segment | Egencia by Amex GBT | Expensya | |---|---|---| | **Small-Business** | 13.6% | 36.2% | | **Mid-Market** | 38.0% | 40.0% | | **Enterprise** | 48.4% | 23.8% | ### By Industry #### Egencia by Amex GBT - **Information Technology and Services:** 8.4% - **Computer Software:** 8.3% - **Construction:** 4.2% - **Hospital & Health Care:** 4.0% - **Financial Services:** 3.9% - **Automotive:** 3.2% - **Internet:** 2.9% - **Retail:** 2.9% - **Non-Profit Organization Management:** 2.4% - **Higher Education:** 2.4% - **Other:** 57.5% #### Expensya - **Information Technology and Services:** 13.3% - **Management Consulting:** 7.6% - **Computer Software:** 6.7% - **Financial Services:** 6.7% - **Accounting:** 4.8% - **Internet:** 3.8% - **Oil & Energy:** 3.8% - **Telecommunications:** 2.9% - **Electrical/Electronic Manufacturing:** 2.9% - **Retail:** 2.9% - **Other:** 44.8% --- ## Alternatives ### Alternatives to Egencia by Amex GBT - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9292 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2082 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7176 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2411 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2481 reviews) - [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5658 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) ### Alternatives to Expensya - [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7176 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5658 reviews) - [Pleo](https://www.g2.com/products/pleo/reviews) — 4.7/5 stars (1435 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9292 reviews) - [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (900 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1551 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2236 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2411 reviews) --- ## Top Discussions ### Egencia by Amex GBT - Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments > **Top comment:** "depends on your volume and negotiations. I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated." - Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments > **Top comment:** "Chicago" - Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments > **Top comment:** "I don’t believe they are related. They are two different travel sites. " - Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment > **Top comment:** "Business Travel Management tool" - Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment > **Top comment:** "Open and hinest information sharing" ### Expensya - Title: [Me gustaría disponer de un tutorial de como utilizar Expensya, lo primeros pasos y como sacra el máximo partidoI would like to have a tutorial on how to use Expensya, the first steps and how to make the most of it](https://www.g2.com/discussions/42549-me-gustaria-disponer-de-un-tutorial-de-como-utilizar-expensya-lo-primeros-pasos-y-como-sacra-el-maximo-partidoi-would-like-to-have-a-tutorial-on-how-to-use-expensya-the-first-steps-and-how-to-make-the-most-of-it) — 1 comment, 1 upvote > **Top comment:** "Hello, here is the link to request a demo of our solution: https://www.expensya.com/es/asistir-demo You should fill out the form and one of our sales..." - Title: [How i can disable the notification sound while i'm scanning tons of receipt?](https://www.g2.com/discussions/how-i-can-disable-the-notification-sound-while-i-m-scanning-tons-of-receipt) — 1 comment, 1 upvote > **Top comment:** "Not sure of the sound you are referring to. In case you mean notifications when a receipt is recognized: - in the phone app, there is no way to select or..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-expensya-expensya)