# Egencia by Amex GBT vs Expensify Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Expensify excels in streamlining expense management, with users highlighting its ability to automatically send reimbursable expenses to finance for approval. The receipt scanner and user-friendly interface make tracking expenses effortless.
- **Users say** that Amex GBT Egencia shines in travel booking efficiency, with many appreciating its quick searching capabilities. Reviewers mention that booking flights and hotels is straightforward, often taking just a few minutes, which significantly reduces administrative burdens.
- **According to verified reviews** , Expensify is praised for its comprehensive expense automation features, which eliminate much of the manual tracking work. Users have noted that it fundamentally changes how they handle expenses, especially during travel and project activities.
- **Reviewers mention** that while both platforms offer solid support, Amex GBT Egencia has a slight edge in providing easy access to receipts for reimbursement reports, making it easier for users to manage their travel expenses without hassle.
- **G2 reviewers highlight** that Expensify's mobile functionality is particularly strong, with users enjoying the ability to manage expenses on the go. The app's features, such as digital receipt management and expense report creation, are frequently commended.
- **Users report** that while both platforms have similar star ratings, Expensify's higher G2 Score reflects greater overall satisfaction, particularly in areas like compliance and expense automation, which are crucial for businesses looking to streamline their financial processes.



| | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 920 | 5,653 | 
| **Largest Market Segment** | Enterprise (48.3% of reviews) | Mid-Market (49.5% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (98 reviews)
- Easy Booking (71 reviews)

Cons:
- Poor Customer Support (30 reviews)
- Booking Issues (25 reviews)

### Expensify

Pros:
- Ease of Use (244 reviews)
- Expense Tracking (112 reviews)

Cons:
- Receipt Management (36 reviews)
- Manual Entry (34 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | Expensify | 
|---|---|---|
  | **Meets Requirements** | 9.1 (694 reviews) | 9.3 (4692 reviews) | 
  | **Ease of Use** | 9.1 (704 reviews) | 9.1 (4742 reviews) | 
  | **Ease of Setup** | 9.0 (348 reviews) | 8.7 (1066 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 8.2 (658 reviews) | 
  | **Quality of Support** | 8.9 (620 reviews) | 8.9 (3194 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 8.4 (632 reviews) | 
  | **Product Direction (% positive)** | 8.0 (643 reviews) | 8.5 (4566 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Expensify

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- Give Expensify a try today, for free!

[Browse all 3 editions](https://www.g2.com/products/expensify/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 446 |
| **Expensify** | 8.8/10 | 4164 |

#### Expense Reports

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 9.2 (3846 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 8.8 (2866 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | 8.5 (3311 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 9.2 (3754 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 9.3 (3434 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 8.9 (1958 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.7 (45 reviews) | 8.8 (2238 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (81 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (83 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 8.8 (1556 reviews) | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 8.6 (1396 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 8.6 (1394 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.7 (1388 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 8.9 (1660 reviews) ✓ Verified | 
| **Electronic Payments** | 8.4 (36 reviews) | 9.0 (1766 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 8.8 (1458 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Image-to-Text** | Not enough data | 8.6 (11 reviews) | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 9.2 (3622 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 8.9 (2294 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 8.8 (1519 reviews) ✓ Verified | 

#### Platform

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 8.5 (1574 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 8.6 (1756 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 8.8 (1279 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 8.8 (1762 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 9.0 (2092 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | 9.0 (2130 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 8.9 (1834 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 9.0 (2065 reviews) ✓ Verified | 

#### Platform

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 9.1 (2264 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 8.7 (1396 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 8.8 (1434 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 9.2 (2543 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 9.1 (2204 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | 8.6 (1472 reviews) ✓ Verified | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **Expensify** | N/A | N/A |

#### Setup

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 566 |
| **Expensify** | 8.8/10 | 3788 |

#### Expense Reporting

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | 9.5 (114 reviews) | 
| **Integration** | 8.5 (227 reviews) ✓ Verified | 9.2 (88 reviews) | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | 9.5 (89 reviews) | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | 9.4 (108 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 8.8 (1556 reviews) | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 8.6 (1396 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 8.6 (1394 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.7 (1388 reviews) ✓ Verified | 

#### Approval 

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | 9.3 (104 reviews) | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | 9.5 (97 reviews) | 
| **Submit** | Feature Not Available | 9.6 (108 reviews) | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | 8.0 (44 reviews) | 
| **Predictive Analytics** | 7.3 (72 reviews) | 8.2 (44 reviews) | 
| **Cost Savings** | 8.0 (74 reviews) | 8.3 (45 reviews) | 
| **Efficiency** | 8.2 (74 reviews) | 8.7 (46 reviews) | 
| **Real-Time Assistance** | 7.5 (76 reviews) | 8.5 (45 reviews) | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | 7.5 (21 reviews) | 
| **Proactive Assistance** | 7.4 (25 reviews) | 7.5 (21 reviews) | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Expensify** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Egencia by Amex GBT (1):** [Spend Management Software](https://www.g2.com/categories/spend-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | Expensify | 
|---|---|---|
| **Small-Business** | 13.6% | 35.1% | 
| **Mid-Market** | 38.1% | 49.5% | 
| **Enterprise** | 48.3% | 15.5% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.4%
- **Computer Software:** 8.3%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

#### Expensify

- **Computer Software:** 16.2%
- **Information Technology and Services:** 11.4%
- **Marketing and Advertising:** 4.7%
- **Internet:** 4.6%
- **Financial Services:** 4.1%
- **Non-Profit Organization Management:** 3.6%
- **Hospital & Health Care:** 3.1%
- **Accounting:** 2.7%
- **Education Management:** 2.6%
- **Religious Institutions:** 1.6%
- **Other:** 45.4%

---
## Alternatives

### Alternatives to Egencia by Amex GBT

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9254 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2044 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7132 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2458 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1602 reviews)

### Alternatives to Expensify

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9254 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7132 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2458 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1602 reviews)
- [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1538 reviews)
- [Happay](https://www.g2.com/products/happay/reviews) — 4.5/5 stars (433 reviews)
- [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (895 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2044 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Expensify

- Title: [Is there a free version of expensify?](https://www.g2.com/discussions/is-there-a-free-version-of-expensify) — 9 comments
  > **Top comment:** "Yes for personal accounts, 
No for business accounts"
- Title: [How do employees get reimbursed through Expensify? And,  how long does reimbursement take?](https://www.g2.com/discussions/reimbursement) — 5 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Employees can be reimbursed with Next Day Direct Deposit (via ACH) or PayPal. Currently offered in Australia and U.S., as soon as reports are approved, rapid..."
- Title: [What is expensify used for?](https://www.g2.com/discussions/what-is-expensify-used-for) — 4 comments
  > **Top comment:** "Reimbursments"
- Title: [Do you know if we can just email Expense and those can be recorded as well?](https://www.g2.com/discussions/do-you-know-if-we-can-just-email-expense-and-those-can-be-recorded-as-well) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can emails receipts to be recorded to receipts@expensify.com "
- Title: [What is Expensify used for?](https://www.g2.com/discussions/expensify-what-is-expensify-used-for) — 3 comments
  > **Top comment:** "Logging business expenses to be reimbursed by your employer. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-expensify)