# Egencia by Amex GBT vs Emburse Expense Enterprise (formerly Chrome River Expense) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Emburse Expense Enterprise excels in user experience, particularly with its receipt scanning feature, which users find "very quick and easy to use." This ease of use is complemented by a well-designed layout that simplifies logging and saving expenses.
- **Users say** that Egencia by Amex GBT shines in travel management, making booking and managing business travel "much more efficient." The platform's ability to consolidate all travel bookings in one place is frequently praised, enhancing overall organization for users.
- **According to verified reviews** , Emburse Expense Enterprise has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software compared to Egencia. This is reflected in the feedback highlighting the intuitive onboarding process and ease of uploading receipts.
- **Reviewers mention** that while Egencia offers a seamless booking process, it faces challenges in areas like itinerary management, where users have noted that it could be improved. In contrast, Emburse Expense Enterprise provides robust features for expense reporting, although it may not be as streamlined for travel bookings.
- **Users highlight** that Egencia's customer support is a strong point, with many appreciating the responsive assistance they receive. However, Emburse Expense Enterprise users have expressed a desire for enhanced support options, indicating a potential area for improvement.
- **G2 reviewers indicate** that while both platforms cater to enterprise-level needs, Emburse Expense Enterprise has a slight edge in expense management features, such as digital receipt management and employee reimbursement processes, which users find particularly beneficial for their day-to-day operations.



| | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 921 | 2,297 | 
| **Largest Market Segment** | Enterprise (48.4% of reviews) | Enterprise (50.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Active user, Transaction | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### Emburse Expense Enterprise (formerly Chrome River Expense)

Pros:
- Ease of Use (200 reviews)
- Easy Upload (65 reviews)

Cons:
- Not Intuitive (48 reviews)
- Learning Curve (30 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (694 reviews) | 8.7 (568 reviews) | 
  | **Ease of Use** | 9.1 (704 reviews) | 8.6 (1671 reviews) | 
  | **Ease of Setup** | 9.0 (348 reviews) | 8.4 (699 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 8.3 (242 reviews) | 
  | **Quality of Support** | 8.9 (620 reviews) | 8.0 (451 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 8.5 (237 reviews) | 
  | **Product Direction (% positive)** | 8.0 (643 reviews) | 8.5 (554 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Emburse Expense Enterprise (formerly Chrome River Expense)

#### Entry-Level Pricing

Plan: Emburse Expense Enterprise

Price: Contact Us 1 Active user, Transaction

Description: Control costs with automated, real-time spend policy compliance monitoring and approval routing. 

Key Features:
- Automatic receipt integrations
- In-app travel & expense management experience
- Autofill expenses with AI-powered receipt capture

[Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 446 |
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | 8.0/10 | 512 |

#### Expense Reports

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 8.6 (479 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 8.4 (382 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | 8.0 (383 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 8.5 (460 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 8.9 (443 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 8.5 (303 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.7 (45 reviews) | 8.5 (327 reviews) ✓ Verified | 
| **Credit Card Management** | Not enough data | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (17 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Feature Not Available | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 7.5 (212 reviews) | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 7.5 (207 reviews) | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 7.7 (242 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 7.7 (218 reviews) ✓ Verified | 
| **Electronic Payments** | 8.4 (36 reviews) | 7.8 (221 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 7.8 (209 reviews) ✓ Verified | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Automated Receipt Matching** | Not enough data | Not enough data | 
| **Mobile Receipt Upload** | Not enough data | Not enough data | 
| **Billable & Non-Billable Hours** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 8.6 (386 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 8.5 (312 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 7.5 (202 reviews) | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | Feature Not Available | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 8.1 (279 reviews) ✓ Verified | 
| **Generative AI** | Not enough data | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 8.2 (231 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 8.2 (286 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 8.5 (315 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | 8.2 (304 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 8.5 (319 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 8.6 (325 reviews) ✓ Verified | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 7.9 (330 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 7.8 (261 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 8.1 (236 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 8.4 (340 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 8.2 (294 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | 7.5 (211 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Payroll Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |

#### Setup

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Prepaid Cards** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Approval Workflow** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 566 |
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |

#### Expense Reporting

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.5 (227 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | Not enough data | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | Feature Not Available | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 7.5 (212 reviews) | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 7.5 (207 reviews) | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 7.7 (242 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Approval 

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | Not enough data | 
| **Submit** | Feature Not Available | Not enough data | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | Not enough data | 
| **Predictive Analytics** | 7.3 (72 reviews) | Not enough data | 
| **Cost Savings** | 8.0 (74 reviews) | Not enough data | 
| **Efficiency** | 8.2 (74 reviews) | Not enough data | 
| **Real-Time Assistance** | 7.5 (76 reviews) | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (25 reviews) | Not enough data | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Egencia by Amex GBT (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Spend Management Software](https://www.g2.com/categories/spend-management)

**Unique to Emburse Expense Enterprise (formerly Chrome River Expense) (1):** [UKG Marketplace Software](https://www.g2.com/categories/ukg-marketplace)


---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | Emburse Expense Enterprise (formerly Chrome River Expense) | 
|---|---|---|
| **Small-Business** | 13.6% | 18.0% | 
| **Mid-Market** | 38.0% | 31.3% | 
| **Enterprise** | 48.4% | 50.7% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.4%
- **Computer Software:** 8.3%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

#### Emburse Expense Enterprise (formerly Chrome River Expense)

- **Higher Education:** 7.8%
- **Automotive:** 6.1%
- **Law Practice:** 5.2%
- **Education Management:** 5.0%
- **Oil & Energy:** 4.5%
- **Legal Services:** 4.2%
- **Accounting:** 4.2%
- **Manufacturing:** 4.1%
- **Construction:** 3.8%
- **Information Technology and Services:** 3.6%
- **Other:** 51.5%

---
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- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5659 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)

### Alternatives to Emburse Expense Enterprise (formerly Chrome River Expense)

- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7176 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5659 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9295 reviews)
- [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1554 reviews)
- [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews) — 4.6/5 stars (1820 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2422 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1968 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2236 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1613 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Emburse Expense Enterprise (formerly Chrome River Expense)

- Title: [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) — 2 comments, 1 upvote
  > **Top comment:** "Yes, if you have the proper version of Chrome River on the server side. "
- Title: [How do I upload receipts?](https://www.g2.com/discussions/receipt-upload) — 2 comments, 1 upvote
  > **Top comment:** "I have an app on my phone which takes a picture of the receipt and since my phone is linked to my Chrome account it automatically puts it in the receipt area..."
- Title: [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) — 1 comment, 1 upvote
  > **Top comment:** "Rules can be added to prevent violations such as lodging and meal rates and determining if someone has the correct travel limits.  The find violators, we run..."
- Title: [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) — 1 comment, 1 upvote
  > **Top comment:** "Create one mileage expense and save it to your report.  From there you can click on the expense and choose the option to Duplicate the expense.  This option..."
- Title: [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) — 1 comment, 1 upvote
  > **Top comment:** "Currently changes that are not beneficial to the global process would not be considered - however - if you can provide a reason why you believe it would be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-emburse-expense-enterprise-formerly-chrome-river-expense)