# Ametras USA vs Hyland OnBase Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hyland OnBase excels in document organization and content management, with users praising its ability to centralize documents for easy access and accountability. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, enhancing overall productivity.
- **Users say** that Ametras USA stands out for its exceptional customer support, with clients highlighting the dedication of their team. Reviewers appreciate the personalized attention from management, noting that they are always available to address needs, even while traveling.
- **According to verified reviews** , Hyland OnBase offers robust workflow automation features that significantly reduce manual steps. Users commend its no-code configuration capabilities, making it easier to adapt the software to specific business processes without extensive technical knowledge.
- **Reviewers mention** that while Ametras USA has a higher star rating, it has fewer total reviews, which may limit the reliability of its feedback. Users have noted some initial technical challenges, but the company's commitment to customizing solutions has helped mitigate these issues.
- **G2 reviewers highlight** that Hyland OnBase provides a standout feature with its geographic systems integration, allowing documents to be linked to real-world locations. This capability supports smarter planning and enhances the overall utility of the software for users in various industries.
- **Users report** that while Ametras USA has a strong focus on customer service, Hyland OnBase's overall user satisfaction is significantly higher, as reflected in its G2 Score. This suggests that while Ametras excels in support, Hyland OnBase may offer a more comprehensive and satisfying user experience overall.



| | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 12 | 324 | 
| **Largest Market Segment** | Mid-Market (58.3% of reviews) | Enterprise (52.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Ametras USA

**Not enough data**

### Hyland OnBase

Pros:
- Ease of Use (70 reviews)
- Document Management (42 reviews)

Cons:
- Missing Features (31 reviews)
- Update Issues (24 reviews)

---
## Ratings Comparison
| Rating | Ametras USA | Hyland OnBase | 
|---|---|---|
  | **Meets Requirements** | 9.1 (9 reviews) | 8.8 (165 reviews) | 
  | **Ease of Use** | 9.3 (9 reviews) | 8.3 (287 reviews) | 
  | **Ease of Setup** | 8.9 (9 reviews) | 7.6 (199 reviews) | 
  | **Ease of Admin** | 9.2 (10 reviews) | 8.1 (91 reviews) | 
  | **Quality of Support** | 10.0 (9 reviews) | 8.3 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (9 reviews) | 8.9 (89 reviews) | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 7.9 (159 reviews) | 

---
## Pricing

### Ametras USA

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |

#### Customization

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Customization** | Not enough data | 9.5 (10 reviews) | 
| **HR Integrations** | Not enough data | 9.4 (8 reviews) | 

#### HR Content

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Knowledge Management** | Not enough data | 9.5 (7 reviews) | 
| **Content Delivery** | Not enough data | 9.3 (9 reviews) | 
| **Document Management** | Not enough data | 9.3 (10 reviews) | 

#### Logistics

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Security** | Not enough data | 9.2 (10 reviews) | 
| **Employee Portal** | Not enough data | 9.4 (8 reviews) | 
| **AI ** | Not enough data | 9.2 (8 reviews) | 

#### Management

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Ticketing Platform** | Not enough data | 9.0 (7 reviews) | 
| **Single Sign-On** | Not enough data | 9.3 (9 reviews) | 
| **Business Process Management** | Not enough data | 9.2 (8 reviews) | 
| **Self-Service** | Not enough data | 9.0 (7 reviews) | 
| **Dashboard & Reporting** | Not enough data | 9.1 (9 reviews) | 

#### Generative AI

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | N/A | N/A |
| **Hyland OnBase** | 9.1/10 | 20 |

#### Invoice Management

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Supplier Portal** | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **Repository** | Not enough data | 9.2 (15 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Matching** | Not enough data | 9.4 (13 reviews) ✓ Verified | 
| **Payments** | Not enough data | 9.2 (14 reviews) ✓ Verified | 
| **Workflows** | Not enough data | 9.4 (15 reviews) ✓ Verified | 
| **Tax Compliance** | Not enough data | 8.7 (13 reviews) ✓ Verified | 

#### Analytics

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Due Dates** | Not enough data | 8.9 (14 reviews) ✓ Verified | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.0 (12 reviews) ✓ Verified | 

#### Integration

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Accounting** | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Payment Integration** | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **ERP** | Not enough data | 8.8 (15 reviews) ✓ Verified | 

#### Risk

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | 9.1 (9 reviews) | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Recoup** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | 9.2 (10 reviews) | 

#### Audit

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Filters** | Not enough data | 8.8 (7 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.3 (7 reviews) | 
| **Duplicates** | Not enough data | 8.8 (8 reviews) | 

#### Fraud

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.2 (8 reviews) | 
| **Data Generation** | Not enough data | 8.8 (8 reviews) | 
| **Monitoring** | Not enough data | Feature Not Available | 

#### Agentic AI - AP Automation

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | N/A | N/A |
| **Hyland OnBase** | 8.5/10 | 61 |

#### Generative AI

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (7 reviews) | 

#### Process Management

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Process Overview** | Not enough data | 8.6 (49 reviews) | 
| **Process Analysis** | Not enough data | 8.4 (48 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.6 (49 reviews) | 
| **Unstructured Processes** | Not enough data | 8.1 (21 reviews) | 
| **API Connection** | Not enough data | 8.8 (22 reviews) | 
| **Intelligence** | Not enough data | Feature Not Available | 
| **Document Approval** | Not enough data | 9.2 (21 reviews) | 

#### Customization

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Document Generation** | Not enough data | 8.7 (53 reviews) | 
| **Process Design** | Not enough data | 8.2 (49 reviews) | 
| **Process Repository** | Not enough data | 8.5 (45 reviews) | 
| **No-Code App Development** | Not enough data | 8.5 (36 reviews) | 
| **Low-Code App Development** | Not enough data | 8.5 (37 reviews) | 

#### Collaboration

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | 8.4 (48 reviews) | 
| **Data Unification** | Not enough data | 8.7 (51 reviews) | 
| **Accessibility** | Not enough data | 8.6 (53 reviews) | 
| **Process Routing** | Not enough data | 8.9 (49 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Process Routing** | Not enough data | 9.3 (20 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | 9.2/10 | 8 |
| **Hyland OnBase** | 8.4/10 | 106 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **File Type Support** | 9.7 (5 reviews) | 8.6 (89 reviews) | 
| **Metadata** | 9.0 (5 reviews) | 8.8 (73 reviews) | 
| **OCR Scanning** | 9.5 (7 reviews) | 8.5 (68 reviews) | 
| **Versioning** | Not enough data | 8.8 (67 reviews) | 
| **Collaboration** | Not enough data | 8.2 (72 reviews) | 
| **Document Assembly** | 9.7 (5 reviews) | 8.4 (67 reviews) | 
| **Form Creation** | Not enough data | 8.4 (70 reviews) | 
| **Portals and Sites** | Not enough data | 8.0 (62 reviews) | 
| **Disposition** | Not enough data | 8.2 (57 reviews) | 
| **Search** | Not enough data | 8.6 (91 reviews) | 
| **Web Interface** | 9.3 (5 reviews) | 8.3 (74 reviews) | 
| **Mobile Apps** | Not enough data | 7.0 (41 reviews) | 

#### Workflow

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Process Automation** | 9.2 (6 reviews) | 9.1 (84 reviews) | 
| **Conditions** | 9.3 (5 reviews) | 8.7 (74 reviews) | 
| **Activities** | Not enough data | 8.6 (68 reviews) | 
| **Records Management** | 9.3 (5 reviews) | 9.0 (79 reviews) | 
| **Case Management** | Not enough data | 8.7 (58 reviews) | 

#### Platform

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Internationalization** | Not enough data | 8.5 (42 reviews) | 
| **Performance and Reliability** | 9.3 (5 reviews) | 8.6 (85 reviews) | 
| **Reporting and Auditing** | 7.8 (6 reviews) | 8.5 (72 reviews) | 
| **System of Record Integration** | Not enough data | 8.7 (74 reviews) | 
| **APIs** | Not enough data | 8.5 (64 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Ametras USA** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |

#### User Interface Design

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.7 (5 reviews) | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)


**Unique to Hyland OnBase (5):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Ametras USA | Hyland OnBase | 
|---|---|---|
| **Small-Business** | 0% | 5.9% | 
| **Mid-Market** | 58.3% | 41.7% | 
| **Enterprise** | 41.7% | 52.4% | 

### By Industry

#### Ametras USA

- **Financial Services:** 25.0%
- **Information Services:** 16.7%
- **Banking:** 16.7%
- **Real Estate:** 8.3%
- **Maritime:** 8.3%
- **Insurance:** 8.3%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 8.3%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

---
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---
## Top Discussions

### Ametras USA

- Title: [What are Ametras USA's business values?](https://www.g2.com/discussions/values) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "At Ametras USA, we pride ourselves on the relationships we build with our customers.  We know there are many comparable solutions in the marketplace, but the..."
- Title: [What solutions does Ametras offer?](https://www.g2.com/discussions/product-and-services-baa734e0-de08-43bd-af55-86745ea7d1f7) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Ametras offers DMS/ ECM- to help you keep an eye on your documents; Digitizing- to process business documents automatically; and Manual data collection- to..."
- Title: [What products does Ametras offer?](https://www.g2.com/discussions/product-and-services) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Ametras offers software and systems that help keep your documents under control. Among these are: d.3 ECM, ecspand, FCI Invoice Reader, and FormsRec."

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ametras-usa-vs-hyland-onbase)