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At a Glance
Amelia
Amelia
Star Rating
(8)4.4 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amelia
Kore.AI
Kore.AI
Star Rating
(458)4.6 out of 5
Market Segments
Enterprise (43.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AI

Amelia vs Kore.AI

  • Reviewers felt that Kore.AI meets the needs of their business better than Amelia.
  • When comparing quality of ongoing product support, reviewers felt that Kore.AI is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Kore.AI over Amelia.
Pricing
Entry-Level Pricing
Amelia
No pricing available
Kore.AI
No pricing available
Free Trial
Amelia
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
8.5
8
9.0
326
Ease of Use
8.5
8
9.1
328
Ease of Setup
9.0
7
9.0
218
Ease of Admin
Not enough data
8.9
189
Quality of Support
7.9
8
8.8
317
Has the product been a good partner in doing business?
Not enough data
9.0
177
Product Direction (% positive)
8.5
8
9.7
319
Features by Category
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
Not enough data
9.1
11
Compatibility
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Agentic AI - Enterprise Search Software
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Search Queries
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
AI powered search - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Functionality
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Compatibility - Enterprise Search Software
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Functionality - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Search Queries - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.2
5
8.8
243
Responses
8.7
5
8.9
196
8.3
5
9.0
184
8.0
5
9.2
200
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
9.0
5
8.9
48
Platform
8.0
5
9.1
199
8.0
5
9.0
197
8.3
5
8.9
184
Autonomy - AI Agents
Not enough data
8.1
49
Not enough data
8.4
49
7.3
5
8.7
49
8.3
5
8.4
50
Generative AI
Not enough data
8.9
135
Not enough data
8.9
134
Not enough data
8.8
302
Responses
Not enough data
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Platform
Not enough data
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Generative AI
Not enough data
9.0
160
Not enough data
9.0
158
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.9
191
Conversational Platform
Not enough data
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Support Automation
Not enough data
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Generative AI
Not enough data
8.9
116
Not enough data
8.9
115
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
24
Voice Recognition - AI Voice Assistants
Not enough data
7.7
20
Speech Synthesis - AI Voice Assistants
Not enough data
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Security and privacy - AI Voice Assistants
Not enough data
8.3
18
Compatibility - AI Voice Assistants
Not enough data
8.7
19
Not enough data
8.7
14
Workflow Design & Integration - AI Orchestration
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Performance Optimization & Analytics - AI Orchestration
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amelia
Amelia
Kore.AI
Kore.AI
Amelia and Kore.AI are categorized as AI Agents For Business Operations
Reviews
Reviewers' Company Size
Amelia
Amelia
Small-Business(50 or fewer emp.)
12.5%
Mid-Market(51-1000 emp.)
62.5%
Enterprise(> 1000 emp.)
25.0%
Kore.AI
Kore.AI
Small-Business(50 or fewer emp.)
29.4%
Mid-Market(51-1000 emp.)
27.0%
Enterprise(> 1000 emp.)
43.7%
Reviewers' Industry
Amelia
Amelia
Information Technology and Services
50.0%
Telecommunications
12.5%
Marketing and Advertising
12.5%
Market Research
12.5%
Computer Software
12.5%
Other
0.0%
Kore.AI
Kore.AI
Information Technology and Services
28.0%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.0%
Alternatives
Amelia
Amelia Alternatives
Fin by Intercom
Fin by Intercom
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Genesys Cloud CX
Genesys Cloud CX
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Drift
Drift
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Salesforce Service Cloud
SF Service Cloud
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Kore.AI
Kore.AI Alternatives
Fin by Intercom
Fin by Intercom
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yellow.ai
yellow.ai
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Drift
Drift
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Genesys Cloud CX
Genesys Cloud CX
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Discussions
Amelia
Amelia Discussions
Monty the Mongoose crying
Amelia has no discussions with answers
Kore.AI
Kore.AI Discussions
Monty the Mongoose crying
Kore.AI has no discussions with answers