# Ambition vs Dynamics 365 Sales Comparison

| | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 588 | 1,618 | 
| **Largest Market Segment** | Mid-Market (56.1% of reviews) | Mid-Market (39.4% of reviews) | 
| **Entry Level Price** | No pricing available | $210/month per user | 

---
## Top Pros & Cons

### Ambition

Pros:
- Ease of Use (8 reviews)
- Helpful (8 reviews)

Cons:
- Missing Features (5 reviews)
- Tool Limitations (4 reviews)

### Dynamics 365 Sales

Pros:
- Ease of Use (21 reviews)
- Integrations (11 reviews)

Cons:
- Learning Curve (13 reviews)
- Complexity (8 reviews)

---
## Ratings Comparison
| Rating | Ambition | Dynamics 365 Sales | 
|---|---|---|
  | **Meets Requirements** | 9.0 (467 reviews) | 8.1 (1291 reviews) | 
  | **Ease of Use** | 9.0 (466 reviews) | 7.4 (1297 reviews) | 
  | **Ease of Setup** | 8.3 (140 reviews) | 7.2 (417 reviews) | 
  | **Ease of Admin** | 8.4 (131 reviews) | 7.6 (385 reviews) | 
  | **Quality of Support** | 9.2 (402 reviews) | 7.5 (1132 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (132 reviews) | 7.8 (380 reviews) | 
  | **Product Direction (% positive)** | 8.8 (454 reviews) | 6.3 (1268 reviews) | 

---
## Pricing

### Ambition

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Dynamics 365 Sales

#### Entry-Level Pricing

Plan: Dynamics 365 Plan

Price: $210 /month per user

Description: Get full use of all applications in one comprehensive, cost-efficient option.


[Browse all 3 editions](https://www.g2.com/products/dynamics-365-sales/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | N/A | N/A |
| **Dynamics 365 Sales** | 7.9/10 | 1201 |

#### Sales Force Automation

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.1 (965 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.9 (679 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (905 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 7.8 (971 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.6 (736 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 7.9 (869 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.6 (730 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (721 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.0 (768 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.6 (754 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.5 (732 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 7.8 (822 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.6 (642 reviews) ✓ Verified | 

#### Customer Support

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (708 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.8 (672 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (694 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.7 (603 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 7.9 (630 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (896 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.9 (946 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.7 (783 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.5 (556 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.6 (550 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.4 (620 reviews) ✓ Verified | 

#### Platform

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (293 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.1 (308 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.2 (302 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.9 (227 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.9 (249 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.7 (292 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (254 reviews) ✓ Verified | 

#### Integration

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (297 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (234 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (239 reviews) ✓ Verified | 

#### Generative AI

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (18 reviews) | 

#### Agentic AI - CRM

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (5 reviews) | 
| **Decision Making** | Not enough data | 8.3 (5 reviews) | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | 8.8/10 | 269 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Competition

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Competition Templates** | 8.7 (208 reviews) ✓ Verified | Not enough data | 
| **Custom Competitions** | 8.7 (223 reviews) ✓ Verified | Not enough data | 
| **Team Competitions** | 8.9 (230 reviews) ✓ Verified | Not enough data | 
| **Simultaneous Competitions** | 9.0 (207 reviews) ✓ Verified | Not enough data | 
| **Competition Adjustments** | 8.6 (195 reviews) ✓ Verified | Not enough data | 
| **Awards and Incentives** | 9.1 (48 reviews) | Not enough data | 

#### Agentic AI - Sales Gamification

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **CRM Integration** | 8.8 (215 reviews) ✓ Verified | Not enough data | 
| **Social Collaboration Integration** | Feature Not Available | Not enough data | 
| **TV Streaming** | 9.0 (208 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Reporting** | 8.6 (232 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.8 (227 reviews) ✓ Verified | Not enough data | 
| **Enterprise Scalability** | 8.7 (184 reviews) ✓ Verified | Not enough data | 
| **Data Import & Export Tools** | 8.7 (175 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.9 (233 reviews) ✓ Verified | Not enough data | 

#### Employee Features

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **User Profiles** | 9.0 (248 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.7 (241 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 7.9 (112 reviews) ✓ Verified | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | 9.9/10 | 8 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Sales Team

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Flexible Sales Process** | 10.0 (6 reviews) | Not enough data | 
| **Training Mode** | 10.0 (6 reviews) | Not enough data | 
| **Playbooks** | 9.7 (5 reviews) | Not enough data | 

#### Intelligence

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Opportunity Identification** | Feature Not Available | Not enough data | 
| **Zero-touch Renewals** | Feature Not Available | Not enough data | 
| **Smart Content** | Feature Not Available | Not enough data | 

#### Mapping

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Multiple Org Charts** | Feature Not Available | Not enough data | 
| **Stakeholder Roles** | 10.0 (5 reviews) | Not enough data | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | 9.1/10 | 278 |
| **Dynamics 365 Sales** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 9.0 (5 reviews) | Not enough data | 

#### Incentives

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Badges** | 9.1 (155 reviews) ✓ Verified | Not enough data | 
| **Triggers** | 9.2 (221 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 8.2 (65 reviews) | Not enough data | 
| **Leaderboards** | 9.5 (250 reviews) ✓ Verified | Not enough data | 

#### Personalization

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Profiles** | 9.3 (233 reviews) ✓ Verified | Not enough data | 
| **Custom Reports** | 9.0 (216 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.3 (256 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 9.3 (240 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Integration** | 9.3 (216 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 9.3 (218 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 9.4 (206 reviews) ✓ Verified | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | N/A | N/A |
| **Dynamics 365 Sales** | 8.5/10 | 22 |

#### Agentic AI - Sales Analytics

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.7 (21 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.5 (21 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.4 (20 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.7 (20 reviews) | 

#### Predictive Analytics

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.7 (20 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.6 (19 reviews) | 
| **Risk Analysis** | Not enough data | 8.3 (19 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (19 reviews) | 

#### Sales Management

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (20 reviews) | 
| **Sales Gamification** | Not enough data | 8.7 (19 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (20 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (20 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Ambition** | 9.0/10 | 159 |
| **Dynamics 365 Sales** | 8.6/10 | 6 |

#### Agentic AI - Sales Coaching

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Knowledge Base** | 8.7 (119 reviews) ✓ Verified | 8.9 (6 reviews) | 
| **Coaching Materials** | 8.7 (123 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Playbook Creation** | 8.8 (89 reviews) ✓ Verified | 7.5 (6 reviews) | 
| **Video Record** | 8.9 (49 reviews) | 8.6 (6 reviews) | 

#### Feedback

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Review** | 8.9 (108 reviews) ✓ Verified | 8.9 (6 reviews) | 
| **Scorecard** | 9.1 (140 reviews) ✓ Verified | 8.9 (6 reviews) | 
| **Coaching Card** | 8.9 (120 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Leaderboard** | 9.4 (142 reviews) ✓ Verified | 9.2 (6 reviews) | 
| **Real-Time Updates** | 8.9 (143 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Notifications** | 9.0 (138 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Competition** | 9.3 (141 reviews) ✓ Verified | 8.6 (6 reviews) | 

#### Generative AI

| Feature | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **AI Text Summarization** | 9.8 (10 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Ambition (3):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification)

**Unique to Dynamics 365 Sales (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Ambition | Dynamics 365 Sales | 
|---|---|---|
| **Small-Business** | 16.2% | 31.0% | 
| **Mid-Market** | 56.1% | 39.4% | 
| **Enterprise** | 27.7% | 29.6% | 

### By Industry

#### Ambition

- **Computer Software:** 15.3%
- **Information Technology and Services:** 11.4%
- **Logistics and Supply Chain:** 10.9%
- **Financial Services:** 7.4%
- **Telecommunications:** 5.3%
- **Internet:** 5.3%
- **Human Resources:** 4.2%
- **Marketing and Advertising:** 3.7%
- **Insurance:** 3.2%
- **Consumer Services:** 2.1%
- **Other:** 31.2%

#### Dynamics 365 Sales

- **Information Technology and Services:** 12.6%
- **Computer Software:** 8.4%
- **Retail:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Financial Services:** 3.9%
- **Accounting:** 2.8%
- **Education Management:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Insurance:** 2.3%
- **Real Estate:** 2.3%
- **Other:** 55.2%

---
## Alternatives

### Alternatives to Ambition

- [Spinify](https://www.g2.com/products/spinify/reviews) — 4.6/5 stars (943 reviews)
- [SalesScreen](https://www.g2.com/products/salesscreen/reviews) — 4.7/5 stars (486 reviews)
- [LevelEleven](https://www.g2.com/products/leveleleven/reviews) — 4.4/5 stars (276 reviews)
- [Hoopla](https://www.g2.com/products/hoopla/reviews) — 4.2/5 stars (330 reviews)
- [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) — 4.9/5 stars (243 reviews)
- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2224 reviews)
- [Centrical](https://www.g2.com/products/centrical/reviews) — 4.6/5 stars (127 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)

### Alternatives to Dynamics 365 Sales

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13796 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3042 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (950 reviews)

---
## Top Discussions

### Ambition

- Title: [What are the most engaging games for your sales teams?](https://www.g2.com/discussions/what-are-the-most-engaging-games-for-your-sales-teams) — 3 comments, 1 upvote
  > **Top comment:** "The Christmas Cash weekly contest for prize $"
- Title: [What is the best way to utilize Ambition for small and remote teams](https://www.g2.com/discussions/26031-what-is-the-best-way-to-utilize-ambition-for-small-and-remote-teams) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Ryan, 
Mary from Ambition here. Several remote teams really utilize our scorecards and triggered alert features for their remote teams.  Our entire..."
- Title: [How long from action does it take to update stats to Ambition?](https://www.g2.com/discussions/how-long-from-action-does-it-take-to-update-stats-to-ambition) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Dynamics 365 Sales

- Title: [how can i creat a new feild for the contact?](https://www.g2.com/discussions/how-can-i-creat-a-new-feild-for-the-contact) — 3 comments, 1 upvote
  > **Top comment:** "you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will..."
- Title: [What is Microsoft Dynamics CRM competitive advantage?](https://www.g2.com/discussions/what-is-microsoft-dynamics-crm-competitive-advantage) — 3 comments, 1 upvote
  > **Top comment:** "Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several..."
- Title: [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) — 2 comments
  > **Top comment:** "To set up and customize your sales pipeline in Dynamics 365 Sales:

Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"..."
- Title: [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) — 1 comment
  > **Top comment:** " Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel.
 ..."
- Title: [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) — 1 comment
  > **Top comment:** "1. In-store and Online Sales.
2.Inventory Management.
3.Customer Engagement.
4.Omnichannel Capabilities.
5.Payment Processing.
6.Reporting and Analytics."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ambition-vs-dynamics-365-sales)