Introducing G2.ai, the future of software buying.Try now
Compare Ambassador Software and Smile.io 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Referral Factory
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Reachdesk
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
At a Glance
Market Segments
Small-Business (48.6% of reviews)
Small-Business (92.3% of reviews)
Entry-Level Pricing
No pricing available
Free
Ambassador Software
Star Rating
(72)4.5 out of 5
Market Segments
Small-Business (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ambassador SoftwareSmile.io
Star Rating
(391)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smile.io excels in ease of setup with a score of 9.3, making it a preferred choice for small businesses looking for a quick implementation. In contrast, Ambassador Software has a lower score of 7.4, indicating a more complex setup process that may require additional time and resources.
- Reviewers mention that Smile.io's loyalty engine is highly rated at 9.1, providing robust features for creating engaging loyalty programs. On the other hand, Ambassador Software's loyalty engine scores only 7.7, suggesting it may lack some of the advanced functionalities that users desire.
- G2 users highlight Smile.io's superior quality of support, scoring 9.6, which is often praised for responsiveness and helpfulness. Conversely, Ambassador Software, while still strong at 9.3, may not match the level of support that Smile.io users experience.
- Users on G2 appreciate Smile.io's referral link generator, scoring 9.2, which simplifies the process of creating referral links. In comparison, Ambassador Software's referral program scores 9.1, indicating it is effective but may not offer the same level of user-friendliness.
- Reviewers say that Smile.io provides better tracking options, particularly with email updates and affiliate tracking, scoring 8.5 and 8.7 respectively. Ambassador Software, while competitive, does not match these scores, suggesting that users may find Smile.io's tracking capabilities more comprehensive.
- Users report that Smile.io's integration capabilities are rated highly at 9.0, allowing for seamless connections with other platforms. Ambassador Software, with a score of 8.5, still offers good integration options but may not be as versatile as Smile.io in this area.
Pricing
Entry-Level Pricing
Ambassador Software
No pricing availableSmile.io
Free
Free
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
Free Trial
Ambassador Software
No trial information availableSmile.io
No trial information availableRatings
Meets Requirements
8.6
66
8.7
383
Ease of Use
8.6
69
9.1
388
Ease of Setup
7.6
60
9.2
372
Ease of Admin
8.6
57
9.2
269
Quality of Support
9.2
67
9.5
361
Has the product been a good partner in doing business?
9.2
58
9.3
263
Product Direction (% positive)
8.5
68
9.1
378
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
8.7
34
Not enough data
9.3
34
Not enough data
8.5
28
Not enough data
Agentic AI - Affiliate Marketing
7.8
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Tracking Options
8.5
33
Not enough data
8.8
31
Not enough data
8.2
30
Not enough data
Affiliate Management
8.2
26
Not enough data
8.9
32
Not enough data
8.5
31
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Rewards & Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Rewards and Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
8.3
12
9.0
351
8.8
12
8.9
352
8.3
12
8.4
344
8.2
12
8.0
342
6.9
12
6.9
336
6.3
12
6.7
330
Loyalty Platform
8.2
12
7.9
340
7.4
12
8.1
337
7.9
12
8.1
335
7.2
12
7.6
327
8.1
12
8.4
336
Agentic AI - Loyalty Management
Not enough data
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
121
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
6.9
7
6.9
13
7.6
7
6.7
13
6.9
6
6.0
14
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ambassador Software and Smile.io are categorized as Customer Advocacy and Loyalty Management
Unique Categories
Ambassador Software is categorized as Affiliate Marketing, Marketing Automation, Survey, Conversational Marketing, Rewards and Incentives, Conversational Commerce Platforms, and Fraud Detection
Smile.io has no unique categories
Reviews
Reviewers' Company Size
Ambassador Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.0%
Information Technology and Services
7.1%
Financial Services
7.1%
Leisure, Travel & Tourism
5.7%
Health, Wellness and Fitness
5.7%
Other
64.3%
Retail
35.1%
Apparel & Fashion
12.3%
Consumer Goods
8.5%
Cosmetics
7.9%
Food & Beverages
7.4%
Other
28.7%
Discussions
Ambassador Software has no discussions with answers
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
What are Smile rewards?
1 Comment
Official Response from Smile.io
Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
