Compare Ambassador Software and Smile.io 
At a Glance
Market Segments
Small-Business (47.2% of reviews)
Small-Business (92.3% of reviews)
Entry-Level Pricing
No pricing available
Free
Ambassador Software
Star Rating
(75)4.5 out of 5
Market Segments
Small-Business (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ambassador SoftwareSmile.io
Star Rating
(431)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smile.io excels in user experience, with many praising its ease of setup and intuitive interface. Users have highlighted how simple it is to integrate with platforms like Shopify, making it a favorite among small businesses.
- Users say that Ambassador Software offers a variety of features, allowing for the creation of multiple campaigns tailored to specific needs. However, some users feel that while it has many capabilities, it may not be as user-friendly as Smile.io, which is often noted for its straightforward navigation.
- Reviewers mention that Smile.io's customer support is highly responsive, with users appreciating the quick turnaround times for assistance. This level of support contributes to a more satisfying overall experience compared to Ambassador Software, where users have noted good service but with less frequency in recent reviews.
- According to verified reviews, both platforms have similar scores for meeting user requirements, but Smile.io stands out with a higher overall satisfaction rating. Users have expressed that Smile.io's analytics and reporting features are particularly robust, enhancing their ability to track loyalty program performance.
- G2 reviewers highlight that Smile.io's loyalty engine and gamification features are well-received, with users enjoying the engaging aspects of their loyalty programs. In contrast, while Ambassador Software also offers gamification, it has not garnered the same level of enthusiasm from users.
- Users report that Ambassador Software's onboarding process is efficient, with some noting a quick setup time of just three days. However, Smile.io's ongoing ease of use and integration capabilities seem to provide a more seamless experience for daily operations, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Ambassador Software
No pricing availableSmile.io
Free
Free
Up to 200 monthly orders
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards
Free Trial
Ambassador Software
No trial information availableSmile.io
No trial information availableRatings
Meets Requirements
8.6
68
8.7
421
Ease of Use
8.6
71
9.1
426
Ease of Setup
7.7
62
9.1
409
Ease of Admin
8.6
58
9.1
289
Quality of Support
9.2
69
9.5
394
Has the product been a good partner in doing business?
9.2
59
9.3
282
Product Direction (% positive)
8.5
70
9.2
413
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
8.7
34
Not enough data
9.3
34
Not enough data
8.5
28
Not enough data
Agentic AI - Affiliate Marketing
7.8
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Tracking Options
8.5
33
Not enough data
8.9
32
Not enough data
8.2
30
Not enough data
Affiliate Management
8.3
27
Not enough data
8.9
32
Not enough data
8.5
31
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Rewards & Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Rewards and Incentives
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
8.3
12
9.1
378
8.8
12
8.9
380
8.3
12
8.4
351
8.2
12
7.9
345
6.9
12
6.8
338
6.3
12
6.7
333
Loyalty Platform
8.2
12
7.9
345
7.4
12
8.1
340
7.9
12
8.1
344
7.2
12
7.6
330
8.1
12
8.5
357
Agentic AI - Loyalty Management
Not enough data
7.2
122
Not enough data
8.0
124
Not enough data
7.1
121
Not enough data
7.1
123
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
6.9
7
6.9
13
7.6
7
6.7
13
6.9
6
6.0
14
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ambassador Software and Smile.io are categorized as Customer Advocacy and Loyalty Management
Unique Categories
Ambassador Software is categorized as Affiliate Marketing, Marketing Automation, Survey, Conversational Marketing, Rewards and Incentives, Conversational Commerce Platforms, and Fraud Detection
Smile.io has no unique categories
Reviews
Reviewers' Company Size
Ambassador Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Financial Services
9.7%
Information Technology and Services
6.9%
Health, Wellness and Fitness
5.6%
Leisure, Travel & Tourism
5.6%
Other
62.5%
Retail
33.6%
Apparel & Fashion
13.1%
Consumer Goods
8.6%
Cosmetics
8.2%
Food & Beverages
7.7%
Other
28.7%
Discussions
Ambassador Software has no discussions with answers
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
How does smile app work?
1 Comment
Official Response from Smile.io
The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your...Read more
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