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# Amazon WorkSpaces vs Horizon Cloud Comparison - What are their main differences?

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Amazon WorkSpacesHorizon Cloud[+ Add Product](#)

Reviews

**Amazon WorkSpaces** [

4.2/5(110)

](https://www.g2.com/products/amazon-workspaces/reviews#reviews)

**Horizon Cloud** [

4.3/5(14)

](https://www.g2.com/products/horizon-cloud/reviews#reviews)

Pricing

**Amazon WorkSpaces**
No pricing available

**Horizon Cloud**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Amazon WorkSpaces**
3 months

Based on 5 responses

**Horizon Cloud**
Not enough reviews yet

Return on Investment

**Amazon WorkSpaces**
21 months

Based on 7 responses

**Horizon Cloud**
Not enough reviews yet

Perceived Cost

**Amazon WorkSpaces**
$$$$$

**Horizon Cloud**
Not enough reviews yet

Average Discount

**Amazon WorkSpaces**
5%

**Horizon Cloud**
Not enough reviews yet

Pros & Cons

**Amazon WorkSpaces**
Not enough data

**Horizon Cloud**
Not enough data

Integrations

**Amazon WorkSpaces**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-appstream-2-0.jpg "Product Avatar Image")

Amazon AppStream 2.0

](https://www.g2.com/products/amazon-appstream-2-0/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c06241f4fd750943eec35bd11f7aba8/keka.jpg "Product Avatar Image")

Keka

](https://www.g2.com/products/keka/reviews)[
View all
](https://www.g2.com/products/amazon-workspaces/integrations)

**Horizon Cloud**
Not enough data

Ratings

Meets Requirements

**Amazon WorkSpaces**

8.6

8.681

**Horizon Cloud**

9.4

9.411

Ease of Use

**Amazon WorkSpaces**

8.7

8.783

**Horizon Cloud**

8.6

8.611

Ease of Setup

**Amazon WorkSpaces**

8.7

8.734

**Horizon Cloud**
Not enough data

Ease of Admin

**Amazon WorkSpaces**

8.3

8.326

**Horizon Cloud**
Not enough data

Quality of Support

**Amazon WorkSpaces**

8.1

8.166

**Horizon Cloud**

8.7

8.710

Has the product been a good partner in doing business?

**Amazon WorkSpaces**

8.1

8.125

**Horizon Cloud**
Not enough data

Product Direction (% positive)

**Amazon WorkSpaces**

8.4

8.472

**Horizon Cloud**

6.8

6.811

Features

Virtual Desktop Infrastructure (VDI)[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.7

20

Not enough data

Functionality

Desktop Virtualization

8.5(won by default)

17

Not enough data

Application Virtualization

8.6(won by default)

14

Not enough data

Desktop Management

Desktop Provisioning

9.0(won by default)

15

Not enough data

Image Management

8.5(won by default)

13

Not enough data

Load Balancing

8.3(won by default)

12

Not enough data

Configuration Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Support

Multi-Device Portability

8.3(won by default)

14

Not enough data

Security

Two-Factor Authentication

9.1(won by default)

17

Not enough data

Single Sign-On (SSO)

9.0(won by default)

13

Not enough data

Encryption

9.2(won by default)

14

Not enough data

Access Controls and Permissions

8.6(won by default)

16

Not enough data

Remote Access/Control

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Application Access Control

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Additional Functionality

DaaS

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Multi-Device Support

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Cloud Computing

Not enough data

Not enough data

Virtual Machine Migration

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

Virtual Server

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

VDI

Not enough data

Not enough data

Database Support

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Desktop as a Service (DaaS)[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

8.5

25

Not enough data

Functionality

Desktop Virtualization

8.9(won by default)

22

Not enough data

Backend Hosting

8.6(won by default)

16

Not enough data

Hybrid Desktop Hosting

8.3(won by default)

12

Not enough data

GPU Virtualization

Not enough data

Not enough data

Management

Admin Console

8.0(won by default)

19

Not enough data

Solution Integration

7.7(won by default)

15

Not enough data

OS Compatibility

8.9(won by default)

16

Not enough data

Cloud Infrastructure Selection

8.9(won by default)

15

Not enough data

Additional Functionality

Cloud Computing

Not enough data

Not enough data

Multi-Factor Authentication

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Device Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

BYOL Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

User Provisioning

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Cloud Encryption

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Amazon WorkSpaces](https://images.g2crowd.com/uploads/product/hd_favicon/1528476468/amazon-workspaces.svg "Amazon WorkSpaces")](https://www.g2.com/products/amazon-workspaces/reviews)

Amazon WorkSpaces

Small-Business(50 or fewer emp.)

22.9%

Mid-Market(51-1000 emp.)

37.5%

Enterprise(\> 1000 emp.)

39.6%

[![Horizon Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8aab87536838a546a435245482739488/horizon-cloud.jpg "Horizon Cloud")](https://www.g2.com/products/horizon-cloud/reviews)

Horizon Cloud

Small-Business(50 or fewer emp.)

14.3%

Mid-Market(51-1000 emp.)

42.9%

Enterprise(\> 1000 emp.)

42.9%

Small-Business

(50 or fewer emp.)

22.9%

14.3%

Mid-Market

(51-1000 emp.)

37.5%

42.9%

Enterprise

(\> 1000 emp.)

39.6%

42.9%

Reviewers' Industry

[![Amazon WorkSpaces](https://images.g2crowd.com/uploads/product/hd_favicon/1528476468/amazon-workspaces.svg "Amazon WorkSpaces")](https://www.g2.com/products/amazon-workspaces/reviews)
Amazon WorkSpaces

Information Technology and Services

16.7%

Computer Software

8.3%

Management Consulting

5.2%

Financial Services

5.2%

Insurance

4.2%

Other

60.4%

[![Horizon Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8aab87536838a546a435245482739488/horizon-cloud.jpg "Horizon Cloud")](https://www.g2.com/products/horizon-cloud/reviews)
Horizon Cloud

Computer Software

14.3%

Program Development

7.1%

Medical Devices

7.1%

Insurance

7.1%

Information Technology and Services

7.1%

Other

57.1%

FAQs

## Amazon WorkSpaces vs Horizon Cloud FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Amazon WorkSpaces vs Horizon Cloud?

Horizon Cloud stands out for its higher Quality of Support and Meets Requirements scores, while Amazon WorkSpaces is more widely reviewed and offers a higher Ease of Setup score.

| [Amazon WorkSpaces](https://www.g2.com/products/amazon-workspaces/reviews) | [Horizon Cloud](https://www.g2.com/products/horizon-cloud/reviews) |
| --- | --- |
| 4.2/5 (110 reviews) | 4.3/5 (14 reviews) |
| — | — |
| 8.7 | — |
| 8.1 | 8.7 |
| Secure, managed virtual desktops with strong AWS integration | Consistent desktop experience and flexible app delivery |

### How do the pricing models of Amazon WorkSpaces and Horizon Cloud compare?

Amazon WorkSpaces and Horizon Cloud are rated at parity for value, with reviewers noting cost as a consideration for both platforms.

- **Amazon WorkSpaces:** In recent reviews, many mention that costs can add up quickly, especially for graphics-intensive workloads or large user bases, and that pricing transparency could be improved.
- **Horizon Cloud:** Reviewers note that the solution can become costly as more users are added, but also highlight its rich user experience and flexibility.
- **Switching reasons:** Reviewers recommend trialing both platforms to assess value for specific needs, as both can be cost-effective depending on deployment scale and requirements.

### What are the best alternatives to Amazon WorkSpaces and Horizon Cloud?

The top three alternatives to Amazon WorkSpaces and Horizon Cloud are Citrix DaaS, V2 Cloud, and Workspace ONE.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Amazon WorkSpaces](https://www.g2.com/products/amazon-workspaces/reviews) | 4.2/5 (110 reviews) | — | Costs can add up, especially for high-spec bundles | Secure, managed virtual desktops with AWS integration |
| [Horizon Cloud](https://www.g2.com/products/horizon-cloud/reviews) | 4.3/5 (14 reviews) | — | Can become costly as user count increases | Consistent desktop experience and flexible app delivery |
| [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) | 4.1/5 (546 reviews) | Enterprise | — | Enterprise-grade virtual desktop delivery |
| [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews) | 4.7/5 (251 reviews) | Small-Business | — | High satisfaction among small businesses |
| [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) | 4.0/5 (40 reviews) | — | — | Unified endpoint management |

### Which Desktop as a Service (DaaS) features should I prioritize when comparing Amazon WorkSpaces and Horizon Cloud?

Buyers comparing Amazon WorkSpaces and Horizon Cloud should prioritize security, ease of setup, quality of support, scalability, and integration capabilities.

- **Security:** Amazon WorkSpaces is frequently cited for secure, managed virtual desktops and integration with AWS security services; Horizon Cloud is noted for privacy and consistent access controls.
- **Ease of Setup:** Amazon WorkSpaces scores 8.7 for Ease of Setup; Horizon Cloud does not have a published score.
- **Quality of Support:** Amazon WorkSpaces scores 8.1; Horizon Cloud scores 8.7, indicating stronger reviewer satisfaction for support.
- **Scalability:** Amazon WorkSpaces is praised for rapid provisioning and scaling desktops up or down; Horizon Cloud is highlighted for flexible delivery of apps and desktops.
- **Integration Capabilities:** Amazon WorkSpaces is noted for integration with AWS Directory Service and security tools; Horizon Cloud reviews mention integration with Microsoft Azure accounts and support for a range of devices.

### What are the pros and cons of Amazon WorkSpaces vs Horizon Cloud?

Amazon WorkSpaces is strongest for AWS integration and rapid provisioning, while Horizon Cloud excels in support quality and consistent user experience.

- **Amazon WorkSpaces strengths:** Secure, managed virtual desktops; strong integration with AWS services; rapid provisioning and decommissioning; consistent experience across devices; scalability for distributed teams.
- **Amazon WorkSpaces trade-offs:** Costs can escalate for high-spec or large deployments; performance depends on network latency; initial setup can be complex for new users; support quality is rated lower than Horizon Cloud.
- **Horizon Cloud strengths:** Consistent desktop experience across locations; flexible app and desktop delivery; high reviewer satisfaction with support; dynamic user options for IT management.
- **Horizon Cloud trade-offs:** Occasional lag and disconnects depending on server; can become costly as user count increases; some reviewers desire more streamlined access and connection options.

### Is Amazon WorkSpaces or Horizon Cloud better for small businesses?

V2 Cloud is the top-rated alternative for small businesses, but among Amazon WorkSpaces and Horizon Cloud, neither has a dominant small-business segment share.

- **Amazon WorkSpaces:** No largest segment data available, but reviews highlight flexibility and cost-effectiveness for distributed teams and contractors.
- **Horizon Cloud:** No largest segment data available, but reviewers note suitability for enterprise and hybrid workforces, with positive feedback on consistent experience and IT management.

### Which Desktop as a Service (DaaS) platform has better integrations?

Amazon WorkSpaces and Horizon Cloud are at parity for integrations, as neither product has recent reviewer-cited third-party integration counts above the publish floor.

- **Amazon WorkSpaces:** Reviewers mention integration with AWS Directory Service and AWS security tools in recent reviews.
- **Horizon Cloud:** Reviewers mention integration with Microsoft Azure accounts and compatibility with a range of devices.

### How do Amazon WorkSpaces and Horizon Cloud compare on customer support?

Horizon Cloud leads Amazon WorkSpaces in Quality of Support by 0.6 points, with scores of 8.7 versus 8.1.

- **Amazon WorkSpaces:** Reviewers describe support as generally responsive but note occasional delays and a desire for improved documentation and onboarding.
- **Horizon Cloud:** Reviewers consistently praise support quality, highlighting helpfulness, availability in multiple languages, and effective assistance during setup and troubleshooting.

### Which is easier to implement, Amazon WorkSpaces or Horizon Cloud?

Amazon WorkSpaces is rated 8.7 for Ease of Setup, while Horizon Cloud does not have a published score, indicating a reviewer preference for Amazon WorkSpaces on implementation experience.

- **Amazon WorkSpaces:** Reviewers consistently cite straightforward setup, rapid provisioning, and ease of configuration, especially for distributed teams and remote onboarding.
- **Horizon Cloud:** Reviewers note that setup can be daunting initially but becomes easier over time, with positive feedback on IT management features once configured.

Alternatives

**Amazon WorkSpaces Alternatives**

 ![Citrix DaaS](https://images.g2crowd.com/uploads/product/hd_favicon/075eaba93f871090141f8205a8624ea0/citrix-citrix-daas.svg "Citrix DaaS")

[
Citrix DaaS
](/products/citrix-citrix-daas/reviews)

 ![V2 Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/23e78eccfb94608b36b3ff2553b1fe31/v2-cloud.svg "V2 Cloud")

[
V2 Cloud
](/products/v2-cloud/reviews)

 ![Workspace ONE](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_348360d929b927a668b43a9b8a9019fa/workspace-one.jpg "Workspace ONE")

[
Workspace ONE
](/products/workspace-one/reviews)

 ![VirtualBox](https://images.g2crowd.com/uploads/product/hd_favicon/0e9e8c0391aec772a9e9dcc84c23bda1/virtualbox.png "VirtualBox")

[
VirtualBox
](/products/virtualbox/reviews)

**Horizon Cloud Alternatives**

 ![Citrix DaaS](https://images.g2crowd.com/uploads/product/hd_favicon/075eaba93f871090141f8205a8624ea0/citrix-citrix-daas.svg "Citrix DaaS")

[
Citrix DaaS
](/products/citrix-citrix-daas/reviews)

 ![V2 Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/23e78eccfb94608b36b3ff2553b1fe31/v2-cloud.svg "V2 Cloud")

[
V2 Cloud
](/products/v2-cloud/reviews)

 ![BlackBerry UEM](https://images.g2crowd.com/uploads/product/hd_favicon/d2c1244fc00aacdf5612c19466431d1f/blackberry-uem.jpeg "BlackBerry UEM")

[
BlackBerry UEM
](/products/blackberry-uem/reviews)

 ![Ivanti Autonomous Endpoint Management](https://images.g2crowd.com/uploads/product/hd_favicon/4c3b85f837807793635c7c336ce2a6a7/ivanti-autonomous-endpoint-management.svg "Ivanti Autonomous Endpoint Management")

[
Ivanti Autonomous Endpoint Management
](/products/ivanti-autonomous-endpoint-management/reviews)

## Amazon WorkSpaces vs Horizon Cloud

- Reviewers felt that Horizon Cloud meets the needs of their business better than Amazon WorkSpaces.
- When comparing quality of ongoing product support, reviewers felt that Horizon Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon WorkSpaces over Horizon Cloud.