Compare Amazon WorkMail and Microsoft 365 
Featured Products
At a Glance
Market Segments
Small-Business (64.9% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
No pricing available
$6.00 1 User Per Month
Amazon WorkMail
Star Rating
(38)3.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon WorkMailMicrosoft 365
Star Rating
(5,751)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher score compared to Amazon WorkMail. Users appreciate its comprehensive suite of productivity tools, highlighting features like exceptional templates and seamless collaboration through Teams and SharePoint.
- Users say that Microsoft 365's implementation process is notably quick and intuitive, making it easier for organizations to onboard new users. In contrast, while Amazon WorkMail is described as easy to use, it lacks the same level of integration and functionality that Microsoft 365 offers.
- Reviewers mention that Microsoft 365 provides a robust cloud-based experience, allowing for real-time editing and access to documents from anywhere. This is a significant advantage over Amazon WorkMail, which, while secure, is primarily focused on email communication and lacks the broader productivity features.
- According to verified reviews, Microsoft 365's quality of support is rated higher, with users noting responsive customer service and helpful resources. Amazon WorkMail users appreciate the support as well, but some feel it doesn't match the comprehensive assistance available for Microsoft 365.
- Users highlight that Microsoft 365's advanced features, such as integrated task management and calendar functionalities, significantly enhance daily productivity. In comparison, Amazon WorkMail's features are more basic, with users mentioning that it serves primarily as a communication tool rather than a full-fledged productivity suite.
- Reviewers indicate that Microsoft 365's mobile application is well-received, providing a smooth user experience on the go. Conversely, Amazon WorkMail's mobile app has received criticism for being less user-friendly, which may hinder productivity for users who rely on mobile access.
Pricing
Entry-Level Pricing
Amazon WorkMail
No pricing availableMicrosoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Amazon WorkMail
No trial information availableMicrosoft 365
Free Trial is available
Ratings
Meets Requirements
7.3
31
9.3
4,748
Ease of Use
8.4
31
9.0
4,802
Ease of Setup
7.9
12
8.9
1,358
Ease of Admin
7.7
11
8.7
997
Quality of Support
7.6
28
8.5
4,013
Has the product been a good partner in doing business?
7.9
11
8.8
969
Product Direction (% positive)
6.8
29
8.8
4,682
Features by Category
File Management
Not enough data
9.3
183
Not enough data
9.3
180
Not enough data
9.4
178
Not enough data
9.0
172
Not enough data
8.9
174
Agentic AI - Cloud Content Collaboration
Not enough data
8.6
78
Not enough data
8.7
77
Not enough data
8.8
78
Collaboration
Not enough data
9.2
178
Not enough data
9.5
180
Not enough data
9.1
179
Not enough data
8.8
174
Administration
Not enough data
9.2
173
Not enough data
9.2
173
Not enough data
9.1
170
Not enough data
8.9
169
Not enough data
8.8
164
Not enough data
9.4
175
Platform
Not enough data
9.3
187
Not enough data
8.8
181
Not enough data
9.0
181
Not enough data
8.8
182
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.5
182
Not enough data
9.3
181
Not enough data
8.8
178
Business Instant Messaging
Not enough data
9.1
181
Not enough data
9.2
182
Business Instant Messaging
Not enough data
9.1
179
Not enough data
9.2
183
Not enough data
9.0
177
Generative AI - Business Instant Messaging
Not enough data
8.7
131
AI - Business Instant Messaging
Not enough data
8.6
131
Not enough data
8.6
132
Not enough data
8.5
132
Not enough data
8.7
135
Agentic AI - Business Instant Messaging
Not enough data
8.6
85
Not enough data
8.5
85
Presenter Tools
Not enough data
8.9
125
Not enough data
8.5
126
Not enough data
8.2
123
Not enough data
8.6
124
Conferencing Options
Not enough data
9.0
130
Not enough data
9.0
131
Not enough data
9.0
135
Application Tools
Not enough data
8.8
123
Not enough data
8.7
124
Not enough data
8.8
125
Agentic AI - Screen Sharing
Not enough data
8.2
39
Platform Basics
Not enough data
8.7
166
Not enough data
8.8
165
Not enough data
9.1
167
Platform Content
Not enough data
8.8
166
Not enough data
8.3
164
Not enough data
8.6
156
Not enough data
9.1
166
Platform Additional Functionality
Not enough data
8.9
161
Not enough data
8.9
159
Not enough data
9.1
169
Generative AI
Not enough data
8.2
109
Not enough data
8.0
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.6
102
Inbox Tools
6.8
10
8.9
214
5.7
10
9.0
212
7.7
10
9.0
213
6.0
12
9.1
212
Coordination Tools
6.2
11
9.2
219
6.4
11
9.0
213
5.3
11
8.7
209
Software Options
5.9
11
9.3
218
4.8
10
8.8
216
Email Client - Agentic AI
Not enough data
8.3
79
Not enough data
8.2
80
Calculating
Not enough data
9.2
184
Not enough data
9.1
182
Insights
Not enough data
8.7
180
Not enough data
9.1
179
Editing
Not enough data
8.8
180
Not enough data
8.8
181
Not enough data
8.9
176
Functionality
Not enough data
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Applications
Not enough data
9.3
1323
Not enough data
9.0
1234
Not enough data
8.8
1200
Collaboration
Not enough data
9.0
1218
Not enough data
8.8
1095
Not enough data
8.7
1169
Management
Not enough data
8.9
1190
Not enough data
9.2
1231
Not enough data
9.2
1265
Agentic AI - Office Suites
Not enough data
8.1
128
Not enough data
8.2
133
Collaboration Tools
Not enough data
9.1
193
Not enough data
9.2
192
Not enough data
8.7
187
Not enough data
9.2
190
Not enough data
9.2
188
Meeting Coordination
Not enough data
9.2
196
Not enough data
9.0
189
Not enough data
9.1
189
Not enough data
9.1
184
Software Type
Not enough data
9.0
194
Not enough data
9.1
190
Not enough data
9.2
192
Agentic AI - Video Conferencing
Not enough data
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Survey Management
Not enough data
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Agentic AI - Survey
Not enough data
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Calendar View
Not enough data
9.0
202
Not enough data
8.9
205
Shared Calendar
Not enough data
9.0
205
Not enough data
8.9
202
Accessibility
Not enough data
8.8
193
Not enough data
8.7
194
Integration
Not enough data
8.9
195
Not enough data
8.8
198
Not enough data
8.8
196
Notifications
Not enough data
9.0
198
Not enough data
8.6
195
Generative AI
Not enough data
7.8
137
Not enough data
8.0
133
Not enough data
7.9
132
Agentic AI - Calendar
Not enough data
7.8
73
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
110
Personalization
Not enough data
8.6
109
Not enough data
8.8
108
Integrations
Not enough data
8.9
111
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.7
105
Generative AI
Not enough data
8.5
80
Not enough data
8.5
79
Not enough data
8.2
79
Not enough data
8.4
80
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
Not enough data
8.8
234
Not enough data
8.9
237
Not enough data
8.7
235
Collaboration
Not enough data
9.2
239
Not enough data
9.2
240
File Types
Not enough data
9.4
244
Not enough data
9.1
241
Not enough data
8.6
232
Edit & Revise
Not enough data
8.9
241
Not enough data
8.8
235
Not enough data
9.2
242
Integrate & Embed
Not enough data
8.8
234
Not enough data
8.6
234
Not enough data
8.9
236
Operating System
Not enough data
9.4
240
Not enough data
8.5
232
Not enough data
7.9
224
Generative AI
Not enough data
8.1
177
Not enough data
8.1
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Agentic AI - Document Creation
Not enough data
8.4
94
Sorting & Filtering
Not enough data
8.9
219
Not enough data
9.1
215
Not enough data
8.6
209
Not enough data
8.9
214
Integrations
Not enough data
9.3
218
Not enough data
8.5
207
Not enough data
8.2
203
Time Management
Not enough data
8.9
207
Not enough data
9.1
215
Not enough data
8.8
210
Generative AI
Not enough data
8.4
158
Not enough data
8.3
157
Not enough data
8.5
158
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Categories
Categories
Shared Categories
Amazon WorkMail and Microsoft 365 are categorized as Email Client
Unique Categories
Amazon WorkMail has no unique categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Amazon WorkMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.6%
Information Technology and Services
18.9%
Computer & Network Security
8.1%
Retail
5.4%
Marketing and Advertising
5.4%
Other
40.5%
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.0%
Other
69.3%
Alternatives
Discussions
Is Amazon WorkMail SaaS?
1 Comment
HS
Yes, Amazon WorkMail is a Software-as-a-Service (SaaS) offering from Amazon Web Services (AWS). As a SaaS solution, Amazon WorkMail provides cloud-based...Read more
Amazon WorkMail has no more discussions with answers
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
