Users report that Mux excels in its Custom Video Player feature, allowing for extensive customization options that enhance user experience, while Amazon Kinesis lacks this level of customization, which some users find limiting.
Reviewers mention that Amazon Kinesis has a stronger overall quality of support, with a G2 rating of 9.1 compared to Mux's 8.2, indicating that users feel more supported when issues arise.
G2 users highlight that Mux's ease of use is rated at 8.9, making it more user-friendly for small businesses, whereas Amazon Kinesis, with a rating of 8.7, is slightly less intuitive for new users.
Users on G2 report that Mux's performance in live simulcasting is rated at 7.6, which some find underwhelming compared to Amazon Kinesis, which offers robust streaming capabilities that are better suited for larger-scale operations.
Reviewers say that Mux's GDPR compliance rating is 8.0, which is satisfactory, but Amazon Kinesis shines with a higher level of compliance features that give users more confidence in data security.
Users say that while both products have similar ease of setup ratings, Mux's overall product direction is rated lower at 8.4 compared to Amazon Kinesis's 9.0, suggesting that users feel more optimistic about the future development of Kinesis.
Pricing
Entry-Level Pricing
Amazon Kinesis
No pricing available
Mux
Pay as you go
Pay As You Go
Pay only for what you use. Volume discounts automatically applied as you scale.
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