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Compare Amazon Transcribe and Otter.ai 
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At a Glance
Market Segments
Small-Business (40.0% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Amazon Transcribe
Star Rating
(16)3.9 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon TranscribeOtter.ai
Star Rating
(440)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amazon Transcribe excels in Speech-to-Text accuracy with a score of 8.8, while Otter.ai is slightly behind at 8.0. Reviewers mention that Amazon's transcription is particularly effective for technical jargon and industry-specific terms.
- Reviewers mention that Otter.ai shines in Automated Note-Taking, scoring an impressive 8.9 compared to Amazon Transcribe's lower performance in this area. Users appreciate Otter.ai's ability to generate concise summaries and action items from meetings.
- G2 users highlight that Otter.ai offers superior Ease of Use with a score of 9.1, while Amazon Transcribe scores 7.8. Users report that Otter.ai's interface is more intuitive, making it easier for non-technical users to navigate and utilize its features.
- Users on G2 mention that Amazon Transcribe has a robust API integration capability, scoring 7.6, which is beneficial for developers looking to incorporate transcription into their applications. In contrast, Otter.ai's integration options are perceived as more limited.
- Reviewers say that Otter.ai's Mobile Application is highly rated at 8.7, providing a seamless experience for users on the go. In comparison, Amazon Transcribe lacks a dedicated mobile app, which some users find inconvenient.
- Users report that both products have their strengths in Quality of Support, with Otter.ai scoring 8.5 and Amazon Transcribe at 7.7. However, reviewers mention that Otter.ai's support team is more responsive and helpful, particularly for troubleshooting issues.
Pricing
Entry-Level Pricing
Amazon Transcribe
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Amazon Transcribe
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
7.8
12
8.7
371
Ease of Use
8.1
12
9.0
376
Ease of Setup
7.7
8
9.0
270
Ease of Admin
7.5
8
8.6
88
Quality of Support
7.7
10
8.4
238
Has the product been a good partner in doing business?
8.3
8
8.6
81
Product Direction (% positive)
6.8
11
8.8
360
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Amazon Transcribe and Otter.ai are categorized as Voice Recognition
Unique Categories
Amazon Transcribe has no unique categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Amazon Transcribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Translation and Localization
13.3%
Information Technology and Services
13.3%
Broadcast Media
13.3%
Accounting
13.3%
Staffing and Recruiting
6.7%
Other
40.0%
Marketing and Advertising
11.5%
Computer Software
11.5%
Information Technology and Services
7.2%
Consulting
6.7%
Higher Education
5.0%
Other
58.2%
Alternatives
Discussions
Amazon Transcribe has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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