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Compare Amazon Transcribe and Deepgram 
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Speechmatics
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At a Glance
Market Segments
Small-Business (42.9% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Amazon Transcribe
Star Rating
(16)4.0 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon TranscribeDeepgram
Star Rating
(326)4.6 out of 5
Market Segments
Small-Business (83.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Amazon Transcribe has a solid performance in transcribing audio with a decent accuracy rate, but reviewers mention that Deepgram excels in handling diverse accents and background noise, making it a preferred choice for users with varied audio inputs.
- Reviewers say that the ease of use for Deepgram is significantly higher, with a score of 9.1 compared to Amazon Transcribe's 7.8, indicating that users find Deepgram's interface more intuitive and user-friendly.
- G2 users highlight that Amazon Transcribe's setup process can be cumbersome, scoring 7.4, while users on G2 praise Deepgram for its streamlined setup experience, reflected in its score of 8.9.
- Users mention that the quality of support for Deepgram is notably better, with a score of 8.9, compared to Amazon Transcribe's 7.7, suggesting that Deepgram provides more responsive and helpful customer service.
- Reviewers say that Amazon Transcribe has a lower product direction score of 7.4, indicating some concerns about its future development, while Deepgram shines with a score of 9.5, suggesting a strong commitment to innovation and feature enhancements.
- Users report that while both products cater to small businesses, Deepgram has a larger market segment focus of 86.9%, which reviewers mention translates to more tailored features and support for small business needs compared to Amazon Transcribe's 46.2% focus.
Pricing
Entry-Level Pricing
Amazon Transcribe
No pricing availableDeepgram
Premium
Contact Us
Ready to scale up and need to transcribe more than 10K hours annually? Learn about tailored accuracy gains, volume pricing, private cloud, on-prem deployments, and dedicated support.
- All features listed at deepgram.com/pricing
Free Trial
Amazon Transcribe
No trial information availableDeepgram
Free Trial is available
Ratings
Meets Requirements
7.7
11
8.8
276
Ease of Use
8.0
11
9.1
283
Ease of Setup
7.7
8
8.9
181
Ease of Admin
7.5
8
8.9
91
Quality of Support
7.7
10
8.8
242
Has the product been a good partner in doing business?
8.3
8
9.2
91
Product Direction (% positive)
7.7
10
9.5
274
Features by Category
Integration
Not enough data
8.7
25
Not enough data
8.9
25
Not enough data
Not enough data
Not enough data
Not enough data
Speech Output
Not enough data
8.7
24
Not enough data
8.3
24
Not enough data
8.7
25
Not enough data
8.1
24
Not enough data
8.4
26
Not enough data
7.8
26
Not enough data
8.0
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
Not enough data
8.5
23
Not enough data
9.0
25
Not enough data
8.7
25
Not enough data
Not enough data
Generative AI
Not enough data
8.8
26
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
9.0
38
Not enough data
9.1
39
Not enough data
8.8
37
Not enough data
8.4
37
Performance Optimization - Voice Recognition
Not enough data
8.3
40
Not enough data
8.5
38
Not enough data
8.1
38
Not enough data
7.9
38
Not enough data
8.6
39
Security & Compliance - Voice Recognition
Not enough data
8.6
37
Not enough data
8.8
37
Not enough data
9.1
37
Advanced AI & Biometric Features - Voice Recognition
Not enough data
8.4
33
Not enough data
8.3
36
Not enough data
8.2
39
Not enough data
8.3
35
Agentic AI - Voice Recognition
Not enough data
8.5
35
Categories
Categories
Shared Categories
Amazon Transcribe and Deepgram are categorized as Voice Recognition
Unique Categories
Amazon Transcribe has no unique categories
Deepgram is categorized as Text to Speech
Reviews
Reviewers' Company Size
Amazon Transcribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Deepgram
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.3%
Broadcast Media
14.3%
Accounting
14.3%
Translation and Localization
7.1%
Staffing and Recruiting
7.1%
Other
42.9%
Computer Software
28.8%
Information Technology and Services
18.8%
Telecommunications
4.4%
Hospital & Health Care
4.4%
Higher Education
3.4%
Other
40.1%
Alternatives
Discussions
Amazon Transcribe has no discussions with answers
What is the best way to use the keywords, search, numerals and other parameters inside the API call?
1 Comment
Official Response from Deepgram
The Spanish model does not support the numerals=true flag that you can use in the English models at the time of writing (Aug 27,2021). Search should work,...Read more
What is Deepgram used for?
1 Comment
PB
Deepgram is one of cloud provider for voice domain related services including speech to text, text to speech and other speech and text based analysis tasks...Read more
Deepgram has no more discussions with answers
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