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# Amazon Transcribe vs Azure AI Speech Comparison - What are their main differences?

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Amazon TranscribeAzure AI Speech[+ Add Product](#)

Reviews

**Amazon Transcribe** [

3.9/5(16)

](https://www.g2.com/products/amazon-transcribe/reviews#reviews)

**Azure AI Speech** [

3.9/5(69)

](https://www.g2.com/products/azure-ai-speech/reviews#reviews)

Pricing

**Amazon Transcribe**
No pricing available

**Azure AI Speech**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Amazon Transcribe**
3 monthsFaster

Based on 6 responses

**Azure AI Speech**
6 months

Based on 6 responses

Return on Investment

**Amazon Transcribe**
14 months1 month sooner

Based on 6 responses

**Azure AI Speech**
15 months

Based on 5 responses

Perceived Cost

**Amazon Transcribe**
Not enough reviews yet

**Azure AI Speech**
$$$$$

Average Discount

**Amazon Transcribe**
Not enough reviews yet

**Azure AI Speech**
Not enough reviews yet

Pros & Cons

**Amazon Transcribe**
[
Ease of Use (2)
](https://www.g2.com/products/amazon-transcribe/reviews?filters%5Bsentiment_snippet%5D=2278027&qs=pros-and-cons#reviews)[
Accuracy (1)
](https://www.g2.com/products/amazon-transcribe/reviews?filters%5Bsentiment_snippet%5D=2278034&qs=pros-and-cons#reviews)[
Expensive (1)
](https://www.g2.com/products/amazon-transcribe/reviews?filters%5Bsentiment_snippet%5D=2278066&qs=pros-and-cons#reviews)[
Inaccurate Transcription (1)
](https://www.g2.com/products/amazon-transcribe/reviews?filters%5Bsentiment_snippet%5D=2373859&qs=pros-and-cons#reviews)

**Azure AI Speech**
[
Accuracy (7)
](https://www.g2.com/products/azure-ai-speech/reviews?filters%5Bsentiment_snippet%5D=2036395&qs=pros-and-cons#reviews)[
Multilingualism (6)
](https://www.g2.com/products/azure-ai-speech/reviews?filters%5Bsentiment_snippet%5D=2304957&qs=pros-and-cons#reviews)[
Inaccuracy (3)
](https://www.g2.com/products/azure-ai-speech/reviews?filters%5Bsentiment_snippet%5D=2036396&qs=pros-and-cons#reviews)[
Accent Recognition (2)
](https://www.g2.com/products/azure-ai-speech/reviews?filters%5Bsentiment_snippet%5D=2036394&qs=pros-and-cons#reviews)

Integrations

**Amazon Transcribe**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_800ca9a762d60472268e1915b3222d34/memoq.png "Product Avatar Image")

memoQ

](https://www.g2.com/products/memoq/reviews)[
View all
](https://www.g2.com/products/amazon-transcribe/integrations)

**Azure AI Speech**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/359/large_detail_13bbb369c8268754a786f3dce328f6ce.jpeg "Product Avatar Image")

Microsoft Foundry

](https://www.g2.com/products/microsoft-foundry/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image")

Microsoft Power BI

](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/azure-ai-speech/integrations)

Ratings

Meets Requirements

**Amazon Transcribe**

7.8

7.812

**Azure AI Speech**

8.6

8.650

Ease of Use

**Amazon Transcribe**

8.1

8.112

**Azure AI Speech**

8.3

8.351

Ease of Setup

**Amazon Transcribe**

7.7

7.78

**Azure AI Speech**

8.1

8.132

Ease of Admin

**Amazon Transcribe**

7.5

7.58

**Azure AI Speech**

7.9

7.917

Quality of Support

**Amazon Transcribe**

7.7

7.710

**Azure AI Speech**

8.1

8.148

Has the product been a good partner in doing business?

**Amazon Transcribe**

8.3

8.38

**Azure AI Speech**

8.5

8.517

Product Direction (% positive)

**Amazon Transcribe**

6.8

6.811

**Azure AI Speech**

8.3

8.348

Features

Voice Recognition[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

8.3

15

Deployment & Integration - Voice Recognition

Installation & setup Ease

Not enough data

8.8(won by default)

12

Developer API & SDK

Not enough data

8.7(won by default)

13

Software Integration

Not enough data

8.6(won by default)

13

Multi-Device Support

Not enough data

7.9(won by default)

11

Multiple Format Support

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Optimization - Voice Recognition

Accuracy in Noisy Settings

Not enough data

8.2(won by default)

13

High-Volume Scalability

Not enough data

8.5(won by default)

11

Environmental Noise Adaptation

Not enough data

8.1(won by default)

12

Multilingual Voice Recognition

Not enough data

8.6(won by default)

14

Low-Latency Processing

Not enough data

8.0(won by default)

10

Security & Compliance - Voice Recognition

Liveness Detection

Not enough data

7.9(won by default)

12

Regulatory Compliance

Not enough data

8.3(won by default)

12

Secure Communication Channels

Not enough data

8.6(won by default)

11

Advanced AI & Biometric Features - Voice Recognition

Voice-Based Authentication

Not enough data

7.7(won by default)

11

Machine Learning & Adaptive Speech Recognition

Not enough data

8.8(won by default)

11

Speaker Differentiation

Not enough data

8.5(won by default)

11

Sentiment & Tone Analysis

Not enough data

7.9(won by default)

12

Concatenated Speech

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Agentic AI - Voice Recognition

Natural Language Interaction

Not enough data

8.5(won by default)

11

Multi-Language

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

API

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audio Capture

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Call Reporting

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

IVR

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Call Scripting

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Customizable Macros

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Automatic Formatting

Not enough data

Not enough data

Automatic Call Distribution

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Deep Learning[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

No-Code

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Model Training

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Profiling

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Image Recognition

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Neural Network Modeling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Synchronous Learning

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Data Transformation

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Asynchronous Learning

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Artificial Neural Networks

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

ML Algorithm Library

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Self-paced Learning

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Continuous Delivery

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Image Analysis

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Amazon Transcribe](https://images.g2crowd.com/uploads/product/hd_favicon/1528476511/amazon-transcribe.svg "Amazon Transcribe")](https://www.g2.com/products/amazon-transcribe/reviews)

Amazon Transcribe

Small-Business(50 or fewer emp.)

40.0%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

26.7%

[![Azure AI Speech](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b34b69c58ba7763c3d83c995bcccb132/azure-ai-speech.jpg "Azure AI Speech")](https://www.g2.com/products/azure-ai-speech/reviews)

Azure AI Speech

Small-Business(50 or fewer emp.)

50.0%

Mid-Market(51-1000 emp.)

25.0%

Enterprise(\> 1000 emp.)

25.0%

Small-Business

(50 or fewer emp.)

40.0%

50.0%

Mid-Market

(51-1000 emp.)

33.3%

25.0%

Enterprise

(\> 1000 emp.)

26.7%

25.0%

Reviewers' Industry

[![Amazon Transcribe](https://images.g2crowd.com/uploads/product/hd_favicon/1528476511/amazon-transcribe.svg "Amazon Transcribe")](https://www.g2.com/products/amazon-transcribe/reviews)
Amazon Transcribe

Translation and Localization

13.3%

Information Technology and Services

13.3%

Broadcast Media

13.3%

Accounting

13.3%

Staffing and Recruiting

6.7%

Other

40.0%

[![Azure AI Speech](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b34b69c58ba7763c3d83c995bcccb132/azure-ai-speech.jpg "Azure AI Speech")](https://www.g2.com/products/azure-ai-speech/reviews)
Azure AI Speech

Computer Software

13.2%

Information Technology and Services

13.2%

Higher Education

5.9%

Accounting

4.4%

Education Management

4.4%

Other

58.8%

Alternatives

**Amazon Transcribe Alternatives**

 ![Otter.ai](https://images.g2crowd.com/uploads/product/hd_favicon/e2c6ddc2cf31eda4e6b99b9b3f133287/otter-ai.svg "Otter.ai")

[
Otter.ai
](/products/otter-ai/reviews)

 ![Google Cloud Speech-to-Text](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-speech-to-text.png "Google Cloud Speech-to-Text")

[
Google Cloud Speech-to-Text
](/products/google-cloud-speech-to-text/reviews)

 ![IBM Watson Speech to Text](https://images.g2crowd.com/uploads/product/hd_favicon/1553623567/ibm-watson-speech-to-text.svg "IBM Watson Speech to Text")

[
IBM Watson Speech to Text
](/products/ibm-watson-speech-to-text/reviews)

 ![AssemblyAI - Speech to Text API](https://images.g2crowd.com/uploads/product/hd_favicon/09e416dbb2f75caf37453683ee26bf44/assemblyai-speech-to-text-api.svg "AssemblyAI - Speech to Text API")

[
AssemblyAI - Speech to Text...
](/products/assemblyai-speech-to-text-api/reviews)

**Azure AI Speech Alternatives**

 ![Google Cloud Speech-to-Text](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-speech-to-text.png "Google Cloud Speech-to-Text")

[
Google Cloud Speech-to-Text
](/products/google-cloud-speech-to-text/reviews)

 ![Deepgram](https://images.g2crowd.com/uploads/product/hd_favicon/fc2688fde41393fd4f455b972243fa7c/deepgram.svg "Deepgram")

[
Deepgram
](/products/deepgram/reviews)

 ![Krisp](https://images.g2crowd.com/uploads/product/hd_favicon/28be1f3e5f21e1cdcb878cb178ef0678/krisp.svg "Krisp")

[
Krisp
](/products/krisp/reviews)

 ![Rev](https://images.g2crowd.com/uploads/product/hd_favicon/4c706f36c942fe6e1a57e3149b343eb8/rev.svg "Rev")

[
Rev
](/products/rev/reviews)

## Amazon Transcribe vs Azure AI Speech

When assessing the two solutions, reviewers found Azure AI Speech easier to use, set up, and administer. Reviewers also preferred doing business with Azure AI Speech overall.

- Reviewers felt that Azure AI Speech meets the needs of their business better than Amazon Transcribe.
- When comparing quality of ongoing product support, reviewers felt that Azure AI Speech is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Azure AI Speech over Amazon Transcribe.