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Compare Amazon Simple Email Service (Amazon SES) and SMTP.com 
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At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
$0.10 per 1,000 email
$25/month
Amazon Simple Email Service (Amazon SES)
Star Rating
(186)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.10 per 1,000 email
Browse all 4 pricing plansSMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SMTP.com has a lower star rating of 3.3 compared to Amazon SES's 4.3, indicating that overall satisfaction is higher with Amazon SES.
- Reviewers mention that SMTP.com struggles with template creation, scoring only 3.0, while Amazon SES shines with a score of 6.8, making it easier for users to create visually appealing emails.
- G2 users highlight that Amazon SES offers better email deliverability management with a score of 8.4, whereas SMTP.com only scores 8.4, suggesting that users find Amazon SES more reliable in ensuring emails reach their intended recipients.
- Users on G2 report that SMTP.com has limited integration capabilities, particularly with webhooks (3.7), while Amazon SES excels with a score of 8.2, allowing for more seamless connections with other applications.
- Reviewers mention that Amazon SES provides superior performance and reliability, scoring 9.1 compared to SMTP.com's 6.1, which is crucial for businesses that rely on consistent email communication.
- Users say that Amazon SES's reporting features, such as campaign performance and domain reputation, are more robust, scoring 7.8, while SMTP.com falls short in these areas, indicating a need for improvement in analytics capabilities.
Pricing
Entry-Level Pricing
Amazon Simple Email Service (Amazon SES)
Email Messages
$0.10
per 1,000 email
*An outbound message is defined as a single email communication sent to a single email address. A single email communication sent to multiple recipients is considered to be a unique message to each recipient.
Free Trial
Amazon Simple Email Service (Amazon SES)
Free Trial is available
SMTP.com
No trial information availableRatings
Meets Requirements
8.8
158
7.3
37
Ease of Use
8.5
159
7.3
37
Ease of Setup
8.1
87
6.7
23
Ease of Admin
8.6
78
6.9
23
Quality of Support
7.9
145
6.9
37
Has the product been a good partner in doing business?
8.7
77
6.2
23
Product Direction (% positive)
8.5
154
6.6
38
Features by Category
Administration
6.8
84
Feature Not Available
6.2
78
Feature Not Available
7.5
85
5.5
10
7.5
81
Feature Not Available
7.5
95
Feature Not Available
8.2
103
Feature Not Available
Integrations
8.3
76
Feature Not Available
8.1
75
Feature Not Available
9.1
104
Feature Not Available
7.7
79
Feature Not Available
Platform
8.3
75
7.1
13
8.5
81
7.3
13
8.2
66
7.3
11
8.1
101
6.2
15
8.6
85
6.6
15
7.5
99
6.8
15
8.9
101
6.4
14
9.1
109
6.1
16
Diagnosis
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
7.5
21
Tracking
Not enough data
7.5
21
Not enough data
8.0
20
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.4
21
Reporting
Not enough data
7.8
20
Not enough data
7.8
20
Not enough data
8.0
20
Not enough data
7.4
20
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Simple Email Service (Amazon SES) and SMTP.com are categorized as Transactional Email
Unique Categories
Amazon Simple Email Service (Amazon SES) has no unique categories
SMTP.com is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Amazon Simple Email Service (Amazon SES)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.5%
Computer Software
17.5%
Marketing and Advertising
10.2%
Internet
6.8%
Higher Education
4.0%
Other
40.1%
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Alternatives
Discussions
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3 Comments
AB
aws classes in pune
aws course in pune
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An AWS Certification is a credential issued by using AWS to men and women who exhibit they...Read more
What are the basic features of Software Testing?
2 Comments
SB
A Software Testing Course is not only the one source telling aspiring professionals that there is continuous evolution. One sees that IoT devices are...Read more
How do I send bulk emails through Amazon SES?
2 Comments
JM
you integrate it with a CRM like Mautic and it works really wellRead more
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
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