Users report that DNSMadeEasy excels in ease of setup, with a score of 9.0, making it a preferred choice for small businesses looking for a straightforward implementation process. In contrast, Amazon Route 53, while still user-friendly, has a slightly lower setup score of 8.8, which some users find a bit more complex.
Reviewers mention that DNSMadeEasy's quality of support is rated at 8.6, with many users appreciating the promptness and helpfulness of their customer service. Conversely, Amazon Route 53 has a slightly higher support rating of 8.7, with users noting that their extensive documentation and community forums are particularly beneficial.
G2 users highlight that DNSMadeEasy has a strong focus on small businesses, with 66.7% of reviews coming from this segment, which may lead to more tailored features for smaller operations. On the other hand, Amazon Route 53 is favored by mid-market users (37.6% of reviews), indicating a broader range of features that may cater to larger organizations.
Users on G2 report that both products have a similar rating for meeting requirements, with DNSMadeEasy at 9.4 and Amazon Route 53 at 9.1. However, reviewers mention that DNSMadeEasy's specific features, like their DNS failover and monitoring, are particularly praised for reliability.
Reviewers say that while both products have a good product direction score, DNSMadeEasy's score of 7.8 indicates some concerns about future updates and features, whereas Amazon Route 53's higher score of 9.1 suggests a more robust roadmap that users feel confident about.
Users report that the entry-level price for DNSMadeEasy is $29.95 per year, which is seen as a great value for small businesses. In contrast, Amazon Route 53 operates on a pay-as-you-go model, which some users find flexible but can lead to unpredictable costs depending on usage.
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