# Amazon Relational Database Service (RDS), BeyondTrust Remote Support vs TeamViewer Comparison

| | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 908 | 385 | 3,965 | 
| **Largest Market Segment** | Mid-Market (37.6% of reviews) | Enterprise (48.6% of reviews) | Small-Business (43.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### Amazon Relational Database Service (RDS)

Pros:
- Ease of Use (15 reviews)
- Scalability (13 reviews)

Cons:
- Expensive (18 reviews)
- Complexity (7 reviews)

### BeyondTrust Remote Support

Pros:
- Ease of Use (22 reviews)
- Remote Access (13 reviews)

Cons:
- Expensive (7 reviews)
- Complexity (5 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (424 reviews)

Cons:
- Connection Issues (180 reviews)
- Connectivity Issues (146 reviews)

---
## Ratings Comparison
| Rating | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (745 reviews) | 9.4 (340 reviews) | 9.1 (3073 reviews) | 
  | **Ease of Use** | 8.8 (753 reviews) | 9.2 (341 reviews) | 9.1 (3331 reviews) | 
  | **Ease of Setup** | 8.9 (529 reviews) | 8.7 (236 reviews) | 9.1 (1032 reviews) | 
  | **Ease of Admin** | 8.7 (436 reviews) | 9.0 (206 reviews) | 8.9 (686 reviews) | 
  | **Quality of Support** | 8.6 (717 reviews) | 9.2 (316 reviews) | 8.7 (2641 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (424 reviews) | 9.4 (201 reviews) | 8.6 (641 reviews) | 
  | **Product Direction (% positive)** | 9.5 (705 reviews) | 9.2 (334 reviews) | 8.7 (2958 reviews) | 

---
## Pricing

### Amazon Relational Database Service (RDS)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### BeyondTrust Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Device Management** | Not enough data | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Remote Access** | Not enough data | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 8.9 (867 reviews) | 
| **Notifications Blocker** | Not enough data | Not enough data | 8.5 (786 reviews) | 
| **Remote Control** | Not enough data | Not enough data | 9.2 (947 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | Not enough data | 8.8 (836 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 8.7 (798 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 8.8 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 8.9 (872 reviews) ✓ Verified | 
| **Recording** | Not enough data | Not enough data | 8.9 (827 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | Not enough data | 8.8 (807 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.4 (11 reviews) | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.4/10 | 29 |
| **TeamViewer** | N/A | N/A |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | 9.2 (26 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 7.3 (22 reviews) | Not enough data | 
| **Automated Provisioning** | Not enough data | 8.0 (23 reviews) | Not enough data | 
| **Bulk Changes** | Not enough data | 7.8 (22 reviews) | Not enough data | 
| **Centralized Management** | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Self-Service Access Requests** | Not enough data | 7.3 (22 reviews) | Not enough data | 

#### Functionality

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Single Sign-On** | Not enough data | 9.3 (25 reviews) | Not enough data | 
| **BYOD support** | Not enough data | 8.1 (22 reviews) | Not enough data | 
| **Password Vault** | Not enough data | 7.7 (22 reviews) | Not enough data | 
| **Centralized management** | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Role-based security** | Not enough data | 9.0 (26 reviews) | Not enough data | 
| **Live notifications** | Not enough data | 8.0 (23 reviews) | Not enough data | 
| **Live session recording & playback** | Not enough data | 8.4 (22 reviews) | Not enough data | 
| **Hide passwords** | Not enough data | 8.4 (22 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | 8.0 (21 reviews) | Not enough data | 

#### Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Audit Logging** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Activity Logging** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Anomaly Detection** | Not enough data | 7.4 (20 reviews) | Not enough data | 

#### Reporting

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Audit log** | Not enough data | 8.9 (23 reviews) | Not enough data | 
| **Reporting** | Not enough data | 9.1 (23 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 9.9/10 | 7 |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (5 reviews) | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.7 (6 reviews) | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Relational Databases

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | 8.8/10 | 468 |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Management 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Data Schema** | 8.8 (306 reviews) | Not enough data | Not enough data | 
| **Query Language** | 8.9 (310 reviews) | Not enough data | Not enough data | 
| **ACID - Complaint** | 8.8 (295 reviews) | Not enough data | Not enough data | 
| **Data Replication** | 8.9 (304 reviews) | Not enough data | Not enough data | 

#### Support 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Text Search** | 8.3 (300 reviews) | Not enough data | Not enough data | 
| **Data Types** | 8.7 (312 reviews) | Not enough data | Not enough data | 
| **Languages** | 8.6 (306 reviews) | Not enough data | Not enough data | 
| **Operating Systems** | 8.8 (310 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Database Locking** | 8.6 (299 reviews) | Not enough data | Not enough data | 
| **Access Control** | 8.7 (315 reviews) | Not enough data | Not enough data | 
| **Encryption** | 8.9 (309 reviews) | Not enough data | Not enough data | 
| **Authentication** | 8.8 (312 reviews) | Not enough data | Not enough data | 

#### Performance 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Disaster Recovery** | 8.8 (305 reviews) | Not enough data | Not enough data | 
| **Data Concurrency** | 8.6 (299 reviews) | Not enough data | Not enough data | 
| **Workload Management** | 8.7 (307 reviews) | Not enough data | Not enough data | 
| **Advanced Indexing** | 8.5 (293 reviews) | Not enough data | Not enough data | 
| **Query Optimizer** | 8.5 (297 reviews) | Not enough data | Not enough data | 

#### Database Features

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Storage** | 9.0 (438 reviews) | Not enough data | Not enough data | 
| **Availability** | 9.2 (438 reviews) | Not enough data | Not enough data | 
| **Stability** | 9.0 (435 reviews) | Not enough data | Not enough data | 
| **Scalability** | 9.2 (425 reviews) | Not enough data | Not enough data | 
| **Security** | 9.1 (432 reviews) | Not enough data | Not enough data | 
| **Data Manipulation** | 8.5 (403 reviews) | Not enough data | Not enough data | 
| **Query Language** | 8.8 (420 reviews) | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.7/10 | 139 |
| **TeamViewer** | 9.0/10 | 701 |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.5 (129 reviews) | 9.3 (615 reviews) | 
| **File Sharing** | Not enough data | 9.2 (127 reviews) | 9.1 (555 reviews) | 
| **Session Recording** | Not enough data | 9.0 (114 reviews) | 8.9 (484 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.0 (116 reviews) | 9.1 (540 reviews) | 
| **Multi - Session Handling** | Not enough data | 9.0 (117 reviews) | 8.9 (494 reviews) | 
| **Multi-Monitor Support** | Not enough data | 9.0 (124 reviews) | 9.0 (501 reviews) | 

#### Maintenance

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.8 (113 reviews) | 9.0 (499 reviews) | 
| **Remote Printing** | Not enough data | 7.8 (87 reviews) | 8.9 (465 reviews) | 

#### Communication 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.8 (118 reviews) | 9.0 (496 reviews) | 
| **VoIP** | Not enough data | 7.2 (83 reviews) | 8.6 (442 reviews) | 
| **Video Conference Call** | Not enough data | 7.3 (79 reviews) | 8.7 (450 reviews) | 
| **Screen Annotations** | Not enough data | 8.5 (97 reviews) | 8.8 (463 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 9.1 (100 reviews) | 9.0 (475 reviews) | 
| **Compliance** | Not enough data | 9.1 (112 reviews) | 9.0 (464 reviews) | 

#### Device Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 8.3 (95 reviews) | 8.9 (501 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.9 (108 reviews) | 9.1 (516 reviews) | 
| **Cross-Platform** | Not enough data | 8.9 (107 reviews) | 9.1 (518 reviews) | 

#### Performance

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.6 (106 reviews) | 9.0 (474 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Video chat** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Mobile phones** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Guided content** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Regulation Compliant** | Not enough data | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Multi-Systems Support** | Not enough data | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Applicatons Management** | Not enough data | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (6 reviews) | 

### Database as a Service (DBaaS)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | 8.7/10 | 282 |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Configuration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Application Performance** | 8.8 (248 reviews) | Not enough data | Not enough data | 
| **Orchestration** | 8.4 (243 reviews) | Not enough data | Not enough data | 
| **Database Monitoring** | 8.6 (252 reviews) | Not enough data | Not enough data | 
| **Anomaly Detection** | 8.1 (228 reviews) | Not enough data | Not enough data | 
| **Network Security** | 8.9 (245 reviews) | Not enough data | Not enough data | 

#### Database Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Provisioning** | 8.8 (242 reviews) | Not enough data | Not enough data | 
| **Governance** | 8.6 (232 reviews) | Not enough data | Not enough data | 
| **Auditing** | Feature Not Available | Not enough data | Not enough data | 

#### Availability

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Scalability** | 9.1 (250 reviews) | Not enough data | Not enough data | 
| **Backup** | 9.1 (253 reviews) | Not enough data | Not enough data | 
| **Archiving** | Feature Not Available | Not enough data | Not enough data | 
| **Indexing** | 8.7 (232 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Data Masking** | 8.4 (171 reviews) | Not enough data | Not enough data | 
| **Authentication And Single Sign-On** | 8.6 (181 reviews) | Not enough data | Not enough data | 
| **Data Anonymization** | 8.4 (170 reviews) | Not enough data | Not enough data | 

#### Data Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Data Replication** | 8.8 (188 reviews) | Not enough data | Not enough data | 
| **Advanced Data Analytics** | 8.6 (175 reviews) | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | Not enough data | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.8/10 | 110 |
| **TeamViewer** | 8.8/10 | 1748 |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Usage Information** | Not enough data | 9.0 (93 reviews) | 8.8 (1393 reviews) | 
| **Integrations** | Not enough data | 8.5 (85 reviews) | 8.7 (1308 reviews) | 
| **Diagnostics** | Not enough data | 8.8 (92 reviews) | 8.6 (1302 reviews) | 
| **Session Recording** | Not enough data | 9.0 (87 reviews) | 8.6 (1284 reviews) | 
| **Session Transfer** | Not enough data | 9.1 (92 reviews) | 8.7 (1318 reviews) | 
| **Unattended Access** | Not enough data | 8.8 (89 reviews) | 8.7 (1395 reviews) | 
| **File Sharing** | Not enough data | 9.1 (99 reviews) | 8.9 (1461 reviews) | 

#### Platform

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 9.0 (92 reviews) | 8.9 (1410 reviews) | 
| **Mobile Device Access** | Not enough data | 8.1 (80 reviews) | 8.7 (1366 reviews) | 
| **Applications Management** | Not enough data | 8.5 (83 reviews) | 8.7 (1326 reviews) | 
| **Remote Device Control** | Not enough data | 9.3 (95 reviews) | 9.1 (1509 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (64 reviews) | 8.7 (1190 reviews) | 
| **Device Management** | Not enough data | 8.7 (77 reviews) | 8.8 (1336 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (78 reviews) | 8.7 (1278 reviews) | 

---
## Categories

**Unique to Amazon Relational Database Service (RDS) (2):** [Database as a Service (DBaaS) Providers](https://www.g2.com/categories/database-as-a-service-dbaas), [Relational Databases](https://www.g2.com/categories/relational-databases)

**Unique to BeyondTrust Remote Support (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)

**Unique to TeamViewer (18):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Remote Support Software](https://www.g2.com/categories/remote-support), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | TeamViewer | 
|---|---|---|---|
| **Small-Business** | 28.9% | 14.7% | 43.0% | 
| **Mid-Market** | 37.6% | 36.7% | 36.0% | 
| **Enterprise** | 33.4% | 48.6% | 21.0% | 

### By Industry

#### Amazon Relational Database Service (RDS)

- **Information Technology and Services:** 22.6%
- **Computer Software:** 17.1%
- **Financial Services:** 6.0%
- **Computer & Network Security:** 3.7%
- **Telecommunications:** 3.2%
- **Hospital & Health Care:** 3.1%
- **Health, Wellness and Fitness:** 2.7%
- **Banking:** 2.5%
- **Retail:** 2.4%
- **Internet:** 2.2%
- **Other:** 34.4%

#### BeyondTrust Remote Support

- **Information Technology and Services:** 22.7%
- **Higher Education:** 11.2%
- **Hospital & Health Care:** 6.1%
- **Computer Software:** 4.8%
- **Computer & Network Security:** 4.3%
- **Government Administration:** 3.2%
- **Education Management:** 2.4%
- **Construction:** 2.4%
- **Financial Services:** 2.1%
- **Retail:** 2.1%
- **Other:** 38.7%

#### TeamViewer

- **Information Technology and Services:** 16.1%
- **Computer Software:** 10.6%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 3.0%
- **Consumer Services:** 3.0%
- **Education Management:** 2.3%
- **Financial Services:** 2.3%
- **Automotive:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.4%

---
## Alternatives

### Alternatives to Amazon Relational Database Service (RDS)

- [Oracle Database](https://www.g2.com/products/oracle-database/reviews) — 4.3/5 stars (1010 reviews)
- [IBM Db2](https://www.g2.com/products/ibm-db2/reviews) — 4.1/5 stars (682 reviews)
- [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) — 4.3/5 stars (621 reviews)
- [Google Cloud SQL](https://www.g2.com/products/google-cloud-sql/reviews) — 4.5/5 stars (366 reviews)
- [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews) — 4.5/5 stars (241 reviews)
- [EDB Postgres Advanced Server](https://www.g2.com/products/edb-postgres-advanced-server/reviews) — 4.5/5 stars (37 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2283 reviews)
- [MySQL](https://www.g2.com/products/mysql/reviews) — 4.4/5 stars (1676 reviews)
- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (749 reviews)
- [PostgreSQL](https://www.g2.com/products/postgresql/reviews) — 4.4/5 stars (682 reviews)

### Alternatives to BeyondTrust Remote Support

- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1093 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (437 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) — 4.3/5 stars (68 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1161 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)

---
## Top Discussions

### Amazon Relational Database Service (RDS)

- Title: [What is Amazon Relational Database Service (RDS) used for?](https://www.g2.com/discussions/what-is-amazon-relational-database-service-rds-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "Amazon Relational Database Service (RDS) is a cloud-based service offered by Amazon Web Services (AWS) that is used for managing and operating relational..."
- Title: [An Amazon RDS performance best practice is to allocate enough RAM so that your working set resides almost completely in memory.](https://www.g2.com/discussions/an-amazon-rds-performance-best-practice-is-to-allocate-enough-ram-so-that-your-working-set-resides-almost-completely-in-memory) — 1 comment, 1 upvote
  > **Top comment:** "nice"

### BeyondTrust Remote Support

- Title: [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) — 2 comments
  > **Top comment:** "It can be used for RDP, Remote Screen Share, Chats...etc"
- Title: [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) — 1 comment
  > **Top comment:** "Remote Support Application"

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amazon-relational-database-service-rds-vs-beyondtrust-remote-support-vs-teamviewer)