# Amazon Relational Database Service (RDS), BeyondTrust Remote Support vs ScreenConnect Comparison

| | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 908 | 385 | 501 | 
| **Largest Market Segment** | Mid-Market (37.6% of reviews) | Enterprise (48.6% of reviews) | Small-Business (66.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Amazon Relational Database Service (RDS)

Pros:
- Ease of Use (15 reviews)
- Scalability (13 reviews)

Cons:
- Expensive (18 reviews)
- Complexity (7 reviews)

### BeyondTrust Remote Support

Pros:
- Ease of Use (22 reviews)
- Remote Access (13 reviews)

Cons:
- Expensive (7 reviews)
- Complexity (5 reviews)

### ScreenConnect

Pros:
- Reliability (5 reviews)
- Remote Work (5 reviews)

Cons:
- Expensive (4 reviews)
- Remote Access Issues (4 reviews)

---
## Ratings Comparison
| Rating | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (745 reviews) | 9.4 (340 reviews) | 9.3 (413 reviews) | 
  | **Ease of Use** | 8.8 (753 reviews) | 9.2 (341 reviews) | 9.3 (416 reviews) | 
  | **Ease of Setup** | 8.9 (529 reviews) | 8.7 (236 reviews) | 8.9 (341 reviews) | 
  | **Ease of Admin** | 8.7 (436 reviews) | 9.0 (206 reviews) | 8.9 (337 reviews) | 
  | **Quality of Support** | 8.6 (717 reviews) | 9.2 (316 reviews) | 8.8 (355 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (424 reviews) | 9.4 (201 reviews) | 9.1 (321 reviews) | 
  | **Product Direction (% positive)** | 9.5 (705 reviews) | 9.2 (334 reviews) | 8.6 (406 reviews) | 

---
## Pricing

### Amazon Relational Database Service (RDS)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### BeyondTrust Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ScreenConnect

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |

#### Communication

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | 8.3/10 | 20 |

#### Presenter Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 8.6 (14 reviews) | 
| **Notifications Blocker** | Not enough data | Not enough data | Feature Not Available | 
| **Remote Control** | Not enough data | Not enough data | 9.7 (18 reviews) | 
| **Switch Presenter** | Not enough data | Not enough data | 8.9 (15 reviews) | 

#### Conferencing Options

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 7.7 (13 reviews) | 
| **Audio Conferencing** | Not enough data | Not enough data | 6.5 (12 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | Feature Not Available | 

#### Application Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 7.9 (12 reviews) | 
| **Recording** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **In-Browser Application** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Screen Sharing

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.4/10 | 29 |
| **ScreenConnect** | N/A | N/A |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | 9.2 (26 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 7.3 (22 reviews) | Not enough data | 
| **Automated Provisioning** | Not enough data | 8.0 (23 reviews) | Not enough data | 
| **Bulk Changes** | Not enough data | 7.8 (22 reviews) | Not enough data | 
| **Centralized Management** | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Self-Service Access Requests** | Not enough data | 7.3 (22 reviews) | Not enough data | 

#### Functionality

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Single Sign-On** | Not enough data | 9.3 (25 reviews) | Not enough data | 
| **BYOD support** | Not enough data | 8.1 (22 reviews) | Not enough data | 
| **Password Vault** | Not enough data | 7.7 (22 reviews) | Not enough data | 
| **Centralized management** | Not enough data | 9.0 (24 reviews) | Not enough data | 
| **Role-based security** | Not enough data | 9.0 (26 reviews) | Not enough data | 
| **Live notifications** | Not enough data | 8.0 (23 reviews) | Not enough data | 
| **Live session recording & playback** | Not enough data | 8.4 (22 reviews) | Not enough data | 
| **Hide passwords** | Not enough data | 8.4 (22 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | 8.0 (21 reviews) | Not enough data | 

#### Monitoring

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Audit Logging** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Activity Logging** | Not enough data | 9.0 (25 reviews) | Not enough data | 
| **Anomaly Detection** | Not enough data | 7.4 (20 reviews) | Not enough data | 

#### Reporting

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Audit log** | Not enough data | 8.9 (23 reviews) | Not enough data | 
| **Reporting** | Not enough data | 9.1 (23 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |

#### Collaboration Tools

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | Not enough data | 

#### Software Type

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 9.9/10 | 7 |
| **ScreenConnect** | N/A | N/A |

#### ServiceNow Apps

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Value** | Not enough data | 9.7 (6 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Relational Databases

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | 8.8/10 | 468 |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |

#### Management 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Data Schema** | 8.8 (306 reviews) | Not enough data | Not enough data | 
| **Query Language** | 8.9 (310 reviews) | Not enough data | Not enough data | 
| **ACID - Complaint** | 8.8 (295 reviews) | Not enough data | Not enough data | 
| **Data Replication** | 8.9 (304 reviews) | Not enough data | Not enough data | 

#### Support 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Text Search** | 8.3 (300 reviews) | Not enough data | Not enough data | 
| **Data Types** | 8.7 (312 reviews) | Not enough data | Not enough data | 
| **Languages** | 8.6 (306 reviews) | Not enough data | Not enough data | 
| **Operating Systems** | 8.8 (310 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Database Locking** | 8.6 (299 reviews) | Not enough data | Not enough data | 
| **Access Control** | 8.7 (315 reviews) | Not enough data | Not enough data | 
| **Encryption** | 8.9 (309 reviews) | Not enough data | Not enough data | 
| **Authentication** | 8.8 (312 reviews) | Not enough data | Not enough data | 

#### Performance 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Disaster Recovery** | 8.8 (305 reviews) | Not enough data | Not enough data | 
| **Data Concurrency** | 8.6 (299 reviews) | Not enough data | Not enough data | 
| **Workload Management** | 8.7 (307 reviews) | Not enough data | Not enough data | 
| **Advanced Indexing** | 8.5 (293 reviews) | Not enough data | Not enough data | 
| **Query Optimizer** | 8.5 (297 reviews) | Not enough data | Not enough data | 

#### Database Features

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Storage** | 9.0 (438 reviews) | Not enough data | Not enough data | 
| **Availability** | 9.2 (438 reviews) | Not enough data | Not enough data | 
| **Stability** | 9.0 (435 reviews) | Not enough data | Not enough data | 
| **Scalability** | 9.2 (425 reviews) | Not enough data | Not enough data | 
| **Security** | 9.1 (432 reviews) | Not enough data | Not enough data | 
| **Data Manipulation** | 8.5 (403 reviews) | Not enough data | Not enough data | 
| **Query Language** | 8.8 (420 reviews) | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.7/10 | 139 |
| **ScreenConnect** | 8.8/10 | 68 |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.5 (129 reviews) | 9.7 (52 reviews) | 
| **File Sharing** | Not enough data | 9.2 (127 reviews) | 9.3 (43 reviews) | 
| **Session Recording** | Not enough data | 9.0 (114 reviews) | 9.1 (39 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.0 (116 reviews) | 9.3 (51 reviews) | 
| **Multi - Session Handling** | Not enough data | 9.0 (117 reviews) | 9.2 (44 reviews) | 
| **Multi-Monitor Support** | Not enough data | 9.0 (124 reviews) | 9.0 (46 reviews) | 

#### Maintenance

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.8 (113 reviews) | 9.4 (46 reviews) | 
| **Remote Printing** | Not enough data | 7.8 (87 reviews) | 8.7 (34 reviews) | 

#### Communication 

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.8 (118 reviews) | 8.9 (43 reviews) | 
| **VoIP** | Not enough data | 7.2 (83 reviews) | 7.6 (28 reviews) | 
| **Video Conference Call** | Not enough data | 7.3 (79 reviews) | Feature Not Available | 
| **Screen Annotations** | Not enough data | 8.5 (97 reviews) | 8.1 (36 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 9.1 (100 reviews) | 8.8 (31 reviews) | 
| **Compliance** | Not enough data | 9.1 (112 reviews) | 8.9 (35 reviews) | 

#### Device Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 8.3 (95 reviews) | 8.0 (39 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.9 (108 reviews) | 8.8 (40 reviews) | 
| **Cross-Platform** | Not enough data | 8.9 (107 reviews) | 8.8 (40 reviews) | 

#### Performance

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.6 (106 reviews) | 8.2 (39 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### Database as a Service (DBaaS)

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | 8.7/10 | 282 |
| **BeyondTrust Remote Support** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |

#### Configuration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Application Performance** | 8.8 (248 reviews) | Not enough data | Not enough data | 
| **Orchestration** | 8.4 (243 reviews) | Not enough data | Not enough data | 
| **Database Monitoring** | 8.6 (252 reviews) | Not enough data | Not enough data | 
| **Anomaly Detection** | 8.1 (228 reviews) | Not enough data | Not enough data | 
| **Network Security** | 8.9 (245 reviews) | Not enough data | Not enough data | 

#### Database Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Provisioning** | 8.8 (242 reviews) | Not enough data | Not enough data | 
| **Governance** | 8.6 (232 reviews) | Not enough data | Not enough data | 
| **Auditing** | Feature Not Available | Not enough data | Not enough data | 

#### Availability

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Scalability** | 9.1 (250 reviews) | Not enough data | Not enough data | 
| **Backup** | 9.1 (253 reviews) | Not enough data | Not enough data | 
| **Archiving** | Feature Not Available | Not enough data | Not enough data | 
| **Indexing** | 8.7 (232 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Data Masking** | 8.4 (171 reviews) | Not enough data | Not enough data | 
| **Authentication And Single Sign-On** | 8.6 (181 reviews) | Not enough data | Not enough data | 
| **Data Anonymization** | 8.4 (170 reviews) | Not enough data | Not enough data | 

#### Data Management

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Data Replication** | 8.8 (188 reviews) | Not enough data | Not enough data | 
| **Advanced Data Analytics** | 8.6 (175 reviews) | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Amazon Relational Database Service (RDS)** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.8/10 | 110 |
| **ScreenConnect** | 8.7/10 | 129 |

#### Administration

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Usage Information** | Not enough data | 9.0 (93 reviews) | 8.9 (95 reviews) | 
| **Integrations** | Not enough data | 8.5 (85 reviews) | 8.7 (87 reviews) | 
| **Diagnostics** | Not enough data | 8.8 (92 reviews) | 8.4 (89 reviews) | 
| **Session Recording** | Not enough data | 9.0 (87 reviews) | 8.7 (78 reviews) | 
| **Session Transfer** | Not enough data | 9.1 (92 reviews) | 8.9 (81 reviews) | 
| **Unattended Access** | Not enough data | 8.8 (89 reviews) | 9.3 (108 reviews) | 
| **File Sharing** | Not enough data | 9.1 (99 reviews) | Feature Not Available | 

#### Platform

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 9.0 (92 reviews) | 9.0 (97 reviews) | 
| **Mobile Device Access** | Not enough data | 8.1 (80 reviews) | 7.8 (81 reviews) | 
| **Applications Management** | Not enough data | 8.5 (83 reviews) | 7.9 (82 reviews) | 
| **Remote Device Control** | Not enough data | 9.3 (95 reviews) | 9.5 (109 reviews) | 

#### Security

| Feature | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (64 reviews) | Feature Not Available | 
| **Device Management** | Not enough data | 8.7 (77 reviews) | 9.0 (89 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (78 reviews) | Feature Not Available | 

---
## Categories

**Unique to Amazon Relational Database Service (RDS) (2):** [Database as a Service (DBaaS) Providers](https://www.g2.com/categories/database-as-a-service-dbaas), [Relational Databases](https://www.g2.com/categories/relational-databases)

**Unique to BeyondTrust Remote Support (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)

**Unique to ScreenConnect (5):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Amazon Relational Database Service (RDS) | BeyondTrust Remote Support | ScreenConnect | 
|---|---|---|---|
| **Small-Business** | 28.9% | 14.7% | 66.0% | 
| **Mid-Market** | 37.6% | 36.7% | 31.1% | 
| **Enterprise** | 33.4% | 48.6% | 2.9% | 

### By Industry

#### Amazon Relational Database Service (RDS)

- **Information Technology and Services:** 22.6%
- **Computer Software:** 17.1%
- **Financial Services:** 6.0%
- **Computer & Network Security:** 3.7%
- **Telecommunications:** 3.2%
- **Hospital & Health Care:** 3.1%
- **Health, Wellness and Fitness:** 2.7%
- **Banking:** 2.5%
- **Retail:** 2.4%
- **Internet:** 2.2%
- **Other:** 34.4%

#### BeyondTrust Remote Support

- **Information Technology and Services:** 22.7%
- **Higher Education:** 11.2%
- **Hospital & Health Care:** 6.1%
- **Computer Software:** 4.8%
- **Computer & Network Security:** 4.3%
- **Government Administration:** 3.2%
- **Education Management:** 2.4%
- **Construction:** 2.4%
- **Financial Services:** 2.1%
- **Retail:** 2.1%
- **Other:** 38.7%

#### ScreenConnect

- **Information Technology and Services:** 42.8%
- **Computer & Network Security:** 6.3%
- **Computer Software:** 5.9%
- **Computer Networking:** 3.8%
- **Hospital & Health Care:** 3.4%
- **Construction:** 2.7%
- **Telecommunications:** 2.5%
- **Retail:** 2.3%
- **Education Management:** 1.7%
- **Accounting:** 1.5%
- **Other:** 27.0%

---
## Alternatives

### Alternatives to Amazon Relational Database Service (RDS)

- [Oracle Database](https://www.g2.com/products/oracle-database/reviews) — 4.3/5 stars (1010 reviews)
- [IBM Db2](https://www.g2.com/products/ibm-db2/reviews) — 4.1/5 stars (682 reviews)
- [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) — 4.3/5 stars (621 reviews)
- [Google Cloud SQL](https://www.g2.com/products/google-cloud-sql/reviews) — 4.5/5 stars (366 reviews)
- [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews) — 4.5/5 stars (241 reviews)
- [EDB Postgres Advanced Server](https://www.g2.com/products/edb-postgres-advanced-server/reviews) — 4.5/5 stars (37 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2283 reviews)
- [MySQL](https://www.g2.com/products/mysql/reviews) — 4.4/5 stars (1676 reviews)
- [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) — 4.6/5 stars (749 reviews)
- [PostgreSQL](https://www.g2.com/products/postgresql/reviews) — 4.4/5 stars (682 reviews)

### Alternatives to BeyondTrust Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (437 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) — 4.3/5 stars (68 reviews)

### Alternatives to ScreenConnect

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (643 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (437 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)

---
## Top Discussions

### Amazon Relational Database Service (RDS)

- Title: [What is Amazon Relational Database Service (RDS) used for?](https://www.g2.com/discussions/what-is-amazon-relational-database-service-rds-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "Amazon Relational Database Service (RDS) is a cloud-based service offered by Amazon Web Services (AWS) that is used for managing and operating relational..."
- Title: [An Amazon RDS performance best practice is to allocate enough RAM so that your working set resides almost completely in memory.](https://www.g2.com/discussions/an-amazon-rds-performance-best-practice-is-to-allocate-enough-ram-so-that-your-working-set-resides-almost-completely-in-memory) — 1 comment, 1 upvote
  > **Top comment:** "nice"

### BeyondTrust Remote Support

- Title: [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) — 2 comments
  > **Top comment:** "It can be used for RDP, Remote Screen Share, Chats...etc"
- Title: [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) — 1 comment
  > **Top comment:** "Remote Support Application"

### ScreenConnect

- Title: [What does ConnectWise control do?](https://www.g2.com/discussions/what-does-connectwise-control-do) — 1 comment
  > **Top comment:** "It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work  "
- Title: [Jacquard](https://www.g2.com/discussions/27271-jacquard) — 1 comment, 1 upvote
  > **Top comment:** "Jacquard"
- Title: [I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?](https://www.g2.com/discussions/i-would-like-to-switch-my-current-screenconnect-installation-to-connectwise-s-automate-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can, you need to speak with your account executive."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amazon-relational-database-service-rds-vs-beyondtrust-remote-support-vs-screenconnect)