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# Amazon Rekognition vs Azure Custom Vision Service Comparison - What are their main differences?

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RekognitionAzure Custom Vision Service[+ Add Product](#)

Pricing

**Amazon Rekognition**
No pricing available

**Azure Custom Vision Service**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Amazon Rekognition**
$$$$$

**Azure Custom Vision Service**
Not enough reviews yet

Average Discount

**Amazon Rekognition**
Not enough reviews yet

**Azure Custom Vision Service**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Amazon Rekognition** 6 months
Based on 100 responses

**Azure Custom Vision Service** 6 months
Based on 100 responses

Return on Investment

**Amazon Rekognition** 6 months
Based on 100 responses

**Azure Custom Vision Service** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Amazon Rekognition**
Not enough data

**Azure Custom Vision Service**
Not enough data

Integrations

**Amazon Rekognition**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-identity-and-access-management-iam.jpg "Product Avatar Image")

AWS IAM

](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5b5ecb6259c4c0d54368899a457a4e08/aws-management-console.jpg "Product Avatar Image")

AWS Management Console

](https://www.g2.com/products/aws-management-console/reviews)[
View all
](https://www.g2.com/products/amazon-rekognition/integrations)

**Azure Custom Vision Service**
Not enough data

Screenshots

**Amazon Rekognition**
 ![Amazon Rekognition screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92031/text-in-image-on-website-napkin.17dbb537588bc63464d59f484d5bdc689eed86d8.png)

**Azure Custom Vision Service**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Amazon Rekognition**

**8.4** /10

Based on 21 responses

**Azure Custom Vision Service**

**9.0** /10

Based on 10 responses

Ease of Use

**Amazon Rekognition**

**8.4** /10

Based on 21 responses

**Azure Custom Vision Service**

**8.8** /10

Based on 10 responses

Ease of Setup

**Amazon Rekognition**

**9.1** /10

Based on 16 responses

**Azure Custom Vision Service**

**8.7** /10

Based on 9 responses

Ease of Admin

**Amazon Rekognition**

**8.6** /10

Based on 16 responses

**Azure Custom Vision Service**

**8.7** /10

Based on 9 responses

Quality of Support

**Amazon Rekognition**

**9.1** /10

Based on 16 responses

**Azure Custom Vision Service**

**8.9** /10

Based on 9 responses

Has the product been a good partner in doing business?

**Amazon Rekognition**

**8.9** /10

Based on 15 responses

**Azure Custom Vision Service**

**8.9** /10

Based on 9 responses

Product Direction (% positive)

**Amazon Rekognition**

**9.4** /10

Based on 20 responses

**Azure Custom Vision Service**

**7.7** /10

Based on 10 responses

**Features**
ratings from reviews

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
25.9%

Enterprise(\> 1000 emp.)
33.3%

Small-Business(50 or fewer emp.)
40.7%

Mid-Market(51-1000 emp.)
25.9%

Enterprise(\> 1000 emp.)
33.3%

Small-Business(50 or fewer emp.)
33.3%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
25.0%

Small-Business(50 or fewer emp.)
33.3%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
25.0%

**Reviewers' Industry**

[![Amazon Rekognition](https://images.g2crowd.com/uploads/product/hd_favicon/1528476469/amazon-rekognition.svg "Amazon Rekognition")](https://www.g2.com/products/amazon-rekognition/reviews)
Amazon Rekognition

Information Technology and Services
17.9%

Retail
10.7%

Security and Investigations
7.1%

Computer Software
7.1%

Entertainment
7.1%

Other
50.0%

[![Azure Custom Vision Service](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f176b4154a751d10150daa67a57b7dc5/azure-custom-vision-service.jpg "Azure Custom Vision Service")](https://www.g2.com/products/azure-custom-vision-service/reviews)
Azure Custom Vision Service

Computer Software
25.0%

Internet
16.7%

Information Technology and Services
16.7%

Sports
8.3%

Oil & Energy
8.3%

Other
25.0%

Alternatives

**Amazon Rekognition Alternatives**

 ![Google Cloud Vision API](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-vision-api.png "Google Cloud Vision API")

[
Cloud Vision API
](/products/google-cloud-vision-api/reviews)

 ![Claude](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Claude")

[
Claude
](/products/claude/reviews)

 ![LastPass](https://images.g2crowd.com/uploads/product/hd_favicon/9020c8120331d4c9d0995cb91a5b1f9d/lastpass.svg "LastPass")

[
LastPass
](/products/lastpass/reviews)

 ![Canto](https://images.g2crowd.com/uploads/product/hd_favicon/1528213504/canto.svg "Canto")

[
Canto
](/products/canto/reviews)

**Azure Custom Vision Service Alternatives**

 ![Google Cloud Vision API](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-vision-api.png "Google Cloud Vision API")

[
Cloud Vision API
](/products/google-cloud-vision-api/reviews)

 ![OpenCV](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_03664667d70f2315b01b610be6555bec/opencv.png "OpenCV")

[
OpenCV
](/products/opencv/reviews)

 ![Claude](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Claude")

[
Claude
](/products/claude/reviews)

 ![Roboflow](https://images.g2crowd.com/uploads/product/hd_favicon/3dfdda24f498bcc4fe96498994ad134e/roboflow.svg "Roboflow")

[
Roboflow
](/products/roboflow/reviews)

## Rekognition vs Azure Custom Vision Service FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Rekognition vs Azure Custom Vision Service?

Rekognition and Azure Custom Vision Service are rated equally by G2 reviewers, but Rekognition stands out for its higher Ease of Setup and Quality of Support scores, while Azure Custom Vision Service leads on Meets Requirements and Ease of Use.

| [Rekognition](https://www.g2.com/products/amazon-rekognition/reviews) | [Azure Custom Vision Service](https://www.g2.com/products/azure-custom-vision-service/reviews) |
| --- | --- |
| 4.3/5 (28 reviews) | 4.3/5 (12 reviews) |
| — | — |
| 9.1 | 8.7 |
| 9.1 | 8.9 |
| High accuracy in image and video analysis, robust facial recognition | Customizable vision models, strong user interface for training |

### How do the pricing models of Rekognition and Azure Custom Vision Service compare?

G2 reviewers rate Rekognition and Azure Custom Vision Service at parity for value, with no significant difference in price satisfaction scores.

- **Rekognition:** In recent reviews, several users mention that Rekognition can become expensive at scale, but is considered affordable for smaller use cases.
- **Azure Custom Vision Service:** Reviewers highlight that Azure Custom Vision Service is priced accordingly and appreciate the value, especially for the ability to train custom models easily.

### What are the best alternatives to Rekognition and Azure Custom Vision Service?

The top three alternatives to Rekognition and Azure Custom Vision Service are Cloud Vision API, Clarifai, and OpenCV.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Rekognition](https://www.g2.com/products/amazon-rekognition/reviews) | 4.3/5 (28 reviews) | — | Can be expensive at scale, affordable for small use cases | High accuracy in image and video analysis, robust facial recognition |
| [Azure Custom Vision Service](https://www.g2.com/products/azure-custom-vision-service/reviews) | 4.3/5 (12 reviews) | — | Priced accordingly, strong value for custom model training | Customizable vision models, strong user interface for training |
| [Cloud Vision API](https://www.g2.com/products/google-cloud-vision-api/reviews) | 4.4/5 (107 reviews) | Small-Business | — | — |
| [Clarifai](https://www.g2.com/products/clarifai/reviews) | 4.3/5 (73 reviews) | Small-Business | — | — |
| [OpenCV](https://www.g2.com/products/opencv/reviews) | 4.5/5 (40 reviews) | Small-Business | — | — |

### Which Image Recognition features should I prioritize when comparing Rekognition and Azure Custom Vision Service?

Buyers should prioritize accuracy, ease of setup, quality of support, meets requirements, and ease of use when comparing Rekognition and Azure Custom Vision Service.

- **Accuracy:** Rekognition is frequently praised for high accuracy in image and video analysis; Azure Custom Vision Service is noted for customizable and precise vision models.
- **Ease of Setup:** Rekognition scores 9.1, Azure Custom Vision Service scores 8.7.
- **Quality of Support:** Rekognition scores 9.1, Azure Custom Vision Service scores 8.9.
- **Meets Requirements:** Rekognition scores 8.4, Azure Custom Vision Service scores 9.0.
- **Ease of Use:** Rekognition scores 8.4, Azure Custom Vision Service scores 8.8.

### What are the pros and cons of Rekognition vs Azure Custom Vision Service?

Rekognition's headline strength is its high accuracy in image and video analysis, while Azure Custom Vision Service excels in customizable vision models and user interface for training.

- **Rekognition strengths:** High accuracy in image and video analysis, robust facial recognition, easy integration with APIs, intuitive dashboard, and efficient content moderation.
- **Rekognition trade-offs:** Reviewers note a learning curve, complex JSON outputs, potential privacy and ethical concerns, and higher costs at scale.
- **Azure Custom Vision Service strengths:** Customizable vision models, strong user interface for training, easy model training without machine learning expertise, and secure data privacy.
- **Azure Custom Vision Service trade-offs:** Reviewers mention overfitting in models, limited tuning options beyond training with more images, and some documentation challenges.

### Is Rekognition or Azure Custom Vision Service better for small businesses?

Rekognition and Azure Custom Vision Service both serve small businesses, but Cloud Vision API is the top-ranked alternative in the small-business segment.

- **Rekognition:** No largest segment data available, but reviewers highlight ease of use and integration for small-scale use cases.
- **Azure Custom Vision Service:** No largest segment data available, but reviewers appreciate the ease of training custom models and value for small projects.

### Which Image Recognition platform has better integrations?

Rekognition and Azure Custom Vision Service are at parity for integrations, with no reviewer-cited third-party integration data available for either product.

- **Rekognition:** No reviewer-cited integrations in recent reviews.
- **Azure Custom Vision Service:** No reviewer-cited integrations in recent reviews.

### How do Rekognition and Azure Custom Vision Service compare on customer support?

Rekognition and Azure Custom Vision Service are rated at near-parity for Quality of Support, with Rekognition at 9.1 and Azure Custom Vision Service at 8.9.

- **Rekognition:** Reviewers describe 24x7 customer service, responsive support, and easy integration experiences.
- **Azure Custom Vision Service:** Reviewers highlight strong support, secure handling of data, and helpful documentation, though some mention a need for improved documentation.

### Which is easier to implement, Rekognition or Azure Custom Vision Service?

Rekognition has a slight edge in Ease of Setup with a score of 9.1 versus Azure Custom Vision Service's 8.7, but both are rated highly by reviewers.

- **Rekognition:** Reviewers consistently mention ease of implementation, intuitive setup, and minimal technical knowledge required.
- **Azure Custom Vision Service:** Reviewers note that setup is straightforward, with a user-friendly interface, though some mention a learning curve for advanced features.

## Amazon Rekognition vs Azure Custom Vision Service

When assessing the two solutions, reviewers found Azure Custom Vision Service easier to use and administer. However, Amazon Rekognition is easier to set up. Reviewers agreed that both vendors make it equally easy to do business overall.

- Reviewers felt that Azure Custom Vision Service meets the needs of their business better than Amazon Rekognition.
- When comparing quality of ongoing product support, reviewers felt that Amazon Rekognition is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Rekognition over Azure Custom Vision Service.