Compare Amazon Polly and Eleven Labs Software 
At a Glance
Market Segments
Small-Business (49.3% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Amazon Polly
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amazon PollyElevenLabs
Star Rating
(1,181)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ElevenLabs excels in user experience, with many praising its intuitive dashboard that simplifies navigation. Users appreciate how easy it is to create personalized audio files, making it a favorite for educators looking to innovate their lesson presentations.
- Users say Amazon Polly stands out for its natural-sounding voices and seamless integration with AWS services. Reviewers highlight its flexibility and quality, particularly for developers who need reliable API access for their applications.
- According to verified reviews, ElevenLabs has a significant edge in recent user engagement, with a much higher volume of reviews in the last 90 days. This suggests a growing user base and ongoing improvements, which can be crucial for potential buyers looking for a product that is actively evolving.
- Reviewers mention that while Amazon Polly offers excellent voice quality and customization options, some users find it challenging to match their specific workflow needs, indicating potential configuration hurdles that could affect ease of use.
- G2 reviewers highlight that both products have similar scores for ease of setup and administration, but Amazon Polly's integration with the AWS suite gives it a slight advantage for users already embedded in that ecosystem, making it a more attractive option for tech-savvy teams.
- Users express mixed feelings about the support quality, with Amazon Polly receiving higher ratings for customer support. Reviewers appreciate the assistance available for ease of use, while ElevenLabs users have noted that support could be improved, particularly for more complex inquiries.
Pricing
Entry-Level Pricing
Amazon Polly
No pricing availableElevenLabs
Free
Free
For individuals who want to try out the most advanced AI audio
- 10,000 characters per month
- Speech Synthesis - No Commercial License
- Create up to 3 custom voices
Free Trial
Amazon Polly
No trial information availableElevenLabs
Free Trial is available
Ratings
Meets Requirements
8.8
58
8.6
832
Ease of Use
9.0
59
8.8
860
Ease of Setup
8.9
21
8.9
752
Ease of Admin
8.8
20
8.8
183
Quality of Support
8.7
54
8.3
558
Has the product been a good partner in doing business?
8.8
20
8.6
173
Product Direction (% positive)
9.0
59
9.5
841
Features by Category
Integration
8.1
37
7.8
667
8.2
37
7.5
654
Not enough data
9.5
7
Not enough data
10.0
7
Speech Output
8.8
37
8.4
700
8.5
37
8.0
697
8.6
36
8.1
711
8.4
37
7.7
705
8.2
37
7.8
700
7.6
37
7.5
717
7.9
37
7.9
704
Not enough data
8.7
19
Not enough data
8.1
9
Not enough data
9.0
5
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.5
10
Audio Format
8.1
37
8.4
721
8.0
36
8.0
664
8.4
36
7.8
661
Not enough data
10.0
5
Generative AI
8.9
31
8.8
729
Not enough data
9.4
45
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
8.0
23
Not enough data
7.9
23
Support Automation
Not enough data
7.0
22
Not enough data
7.3
19
Not enough data
8.7
22
Not enough data
7.1
21
Generative AI
Not enough data
7.3
22
Not enough data
7.3
21
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice cloning - Voice Dubbing
Not enough data
8.3
72
Not enough data
8.3
72
Not enough data
7.9
71
Agentic AI - Video Translation
Not enough data
7.8
40
Not enough data
8.6
41
Real-time preview - Voice Dubbing
Not enough data
8.2
69
Security and Privacy - Voice Dubbing
Not enough data
8.3
66
Not enough data
8.2
65
Output - Voice Dubbing
Not enough data
8.0
68
Not enough data
8.3
67
Not enough data
8.3
69
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
7.8
54
Speech Synthesis - AI Voice Assistants
Not enough data
8.3
56
Not enough data
8.1
56
Not enough data
8.5
55
Security and privacy - AI Voice Assistants
Not enough data
7.7
53
Compatibility - AI Voice Assistants
Not enough data
8.0
53
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
7.7
10
Not enough data
7.2
10
Not enough data
7.3
10
Not enough data
7.8
10
Not enough data
7.5
10
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
7.7
10
Not enough data
7.0
10
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
8.2
10
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Polly and ElevenLabs are categorized as Text to Speech
Unique Categories
Amazon Polly is categorized as Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Amazon Polly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ElevenLabs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.7%
Computer Software
9.9%
Accounting
5.6%
Telecommunications
5.6%
Hospital & Health Care
4.2%
Other
54.9%
Marketing and Advertising
9.1%
Entertainment
9.0%
Computer Software
8.4%
Information Technology and Services
6.2%
Media Production
5.2%
Other
62.1%
Alternatives
Discussions
Is Amazon Polly text to speech free?
3 Comments
EA
Yes, completely free with the AWS API. Every 3000 characters need to be divided when downloading.Read more
What can Amazon Polly do?
1 Comment
AA
Amazon polly is a tool which converts text content into human speech in various languages.Read more
ElevenLabs has no discussions with answers
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