Users report that Amazon OpenSearch Service excels in its Search Analytics feature, scoring 8.8, which allows for detailed insights into search behavior, while Google Cloud Search, with a score of 8.7, offers solid analytics but lacks some of the depth found in OpenSearch.
Reviewers mention that Google Cloud Search shines in Integrations, achieving a high score of 9.7, making it easier to connect with various Google services and third-party applications, whereas Amazon OpenSearch Service, with a score of 8.6, has fewer out-of-the-box integrations.
G2 users highlight the Natural Language processing capabilities of Google Cloud Search, which scored 9.0, allowing for more intuitive search queries, while Amazon OpenSearch Service, with a score of 8.4, provides decent natural language support but is not as advanced.
Users on G2 report that Amazon OpenSearch Service has a strong Typo Tolerance feature, scoring 8.1, which helps users find results even with misspellings, while Google Cloud Search outperforms with a score of 9.0, indicating a more robust handling of typos.
Reviewers mention that both products perform well in Synonyms, with Google Cloud Search scoring 8.7 and Amazon OpenSearch Service at 8.4, but users feel that Google’s implementation is more user-friendly and effective in delivering relevant results.
Users say that the Quality of Support for Google Cloud Search is notably higher, with a score of 9.2, indicating a more responsive and helpful support team compared to Amazon OpenSearch Service, which scored 8.0, suggesting room for improvement in customer service.
Pricing
Entry-Level Pricing
Amazon OpenSearch Service
No pricing available
Google Cloud Search
No pricing available
Free Trial
Amazon OpenSearch Service
Free Trial is available
Google Cloud Search
No trial information available
Ratings
Meets Requirements
8.6
73
8.9
18
Ease of Use
8.5
72
9.1
18
Ease of Setup
8.0
35
Not enough data
Ease of Admin
8.2
34
Not enough data
Quality of Support
8.0
68
9.2
14
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