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Compare Amazon OpenSearch Service and Coveo 
Featured Products
At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Enterprise (51.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Amazon OpenSearch Service
Star Rating
(99)4.2 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon OpenSearch ServiceCoveo
Star Rating
(145)4.3 out of 5
Market Segments
Enterprise (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansAmazon OpenSearch Service vs Coveo
When assessing the two solutions, reviewers found Amazon OpenSearch Service easier to use, set up, and administer. However, reviewers preferred doing business with Coveo overall.
- Amazon OpenSearch Service and Coveo both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Coveo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Coveo over Amazon OpenSearch Service.
Pricing
Entry-Level Pricing
Amazon OpenSearch Service
No pricing availableCoveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Free Trial
Amazon OpenSearch Service
Free Trial is available
Coveo
Free Trial is available
Ratings
Meets Requirements
8.6
73
8.6
122
Ease of Use
8.5
72
8.1
127
Ease of Setup
8.0
35
7.7
81
Ease of Admin
8.2
34
8.1
67
Quality of Support
8.0
68
8.8
120
Has the product been a good partner in doing business?
8.4
35
8.8
67
Product Direction (% positive)
8.0
69
8.4
123
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.3
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
8.5
14
Templates
Not enough data
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Personalization
Not enough data
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Multichannel
Not enough data
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
8.3
14
Not enough data
8.2
13
Targeting
Not enough data
8.5
13
Not enough data
8.5
11
Triggered Content
Not enough data
8.6
13
Not enough data
7.7
10
Not enough data
8.0
14
Personalized Content
Not enough data
7.7
14
Not enough data
7.2
9
Not enough data
8.7
14
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.3
28
9.0
46
8.0
28
8.6
45
8.2
26
8.4
44
Agentic AI - Enterprise Search Software
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.7
5
Search Queries
8.1
28
8.5
45
8.1
26
8.8
46
8.4
26
8.5
45
8.5
26
8.0
42
8.4
28
8.4
44
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
27
8.2
41
8.8
27
8.9
44
8.6
29
8.6
44
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Product Discovery
Not enough data
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Integration
Not enough data
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon OpenSearch Service and Coveo are categorized as Enterprise Search Software
Unique Categories
Amazon OpenSearch Service is categorized as Stream Analytics
Reviews
Reviewers' Company Size
Amazon OpenSearch Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.4%
Information Technology and Services
17.2%
Telecommunications
6.5%
Higher Education
4.3%
Computer & Network Security
4.3%
Other
47.3%
Retail
13.8%
Telecommunications
11.0%
Computer Software
11.0%
Information Technology and Services
9.7%
Financial Services
5.5%
Other
49.0%
Alternatives
Discussions
What is AWS Elasticsearch service?
1 Comment
DY
It is a open standard serch engine basically used for real time monitoring analysis of logs give you broad view of visibility.Read more
Amazon OpenSearch Service has no more discussions with answers
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
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