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# Amazon Neptune vs Tigergraph Comparison - What are their main differences?

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Amazon NeptuneTigergraph[+ Add Product](#)

Reviews

**Amazon Neptune** [

4.3/5(31)

](https://www.g2.com/products/amazon-neptune/reviews#reviews)

**Tigergraph** [

4.6/5(11)

](https://www.g2.com/products/tigergraph/reviews#reviews)

Pricing

**Amazon Neptune**
No pricing available

**Tigergraph**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Amazon Neptune**
Not enough reviews yet

**Tigergraph**
Not enough reviews yet

Return on Investment

**Amazon Neptune**
Not enough reviews yet

**Tigergraph**
Not enough reviews yet

Perceived Cost

**Amazon Neptune**
$$$$$

**Tigergraph**
Not enough reviews yet

Average Discount

**Amazon Neptune**
Not enough reviews yet

**Tigergraph**
Not enough reviews yet

Pros & Cons

**Amazon Neptune**
Not enough data

**Tigergraph**
Not enough data

Integrations

**Amazon Neptune**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image")

Amazon S3 Glacier

](https://www.g2.com/products/amazon-s3-glacier/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-identity-and-access-management-iam.jpg "Product Avatar Image")

AWS IAM

](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c4a5b3e45954f5eda41e57b67661716e/gremlin.png "Product Avatar Image")

Gremlin

](https://www.g2.com/products/gremlin/reviews)[
View all
](https://www.g2.com/products/amazon-neptune/integrations)

**Tigergraph**
Not enough data

Screenshots

**Amazon Neptune**
 ![Amazon Neptune screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128606/Screen-Shot-2020-02-17-at-2.29.01-PM.png)

**Tigergraph**
 ![Tigergraph screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/119491/Screen-Shot-2019-10-22-at-3.24.42-PM.png)

Ratings

Meets Requirements

**Amazon Neptune**

9.0

9.027

**Tigergraph**

8.5

8.59

Ease of Use

**Amazon Neptune**

9.1

9.128

**Tigergraph**

7.4

7.49

Ease of Setup

**Amazon Neptune**

8.7

8.710

**Tigergraph**

7.2

7.26

Ease of Admin

**Amazon Neptune**

9.0

9.010

**Tigergraph**
Not enough data

Quality of Support

**Amazon Neptune**

9.3

9.325

**Tigergraph**

8.7

8.79

Has the product been a good partner in doing business?

**Amazon Neptune**

8.5

8.510

**Tigergraph**
Not enough data

Product Direction (% positive)

**Amazon Neptune**

9.6

9.628

**Tigergraph**

8.7

8.79

Features

Graph Databases[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

9.2

8

8.5

9

Data Management

Data Model

9.4(won by 0.1)

6

9.3

9

Data Types

9.3(won by 0.8)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

Built - In Search

9.7(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

9

Event Triggers

8.7(won by 0.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

9

Query Language

8.7

5

8.9(won by 0.2)

9

Availability

Auto Sharding

Not enough data

8.0(won by default)

9

Auto Recovery

Not enough data

7.9(won by default)

8

Performance

Query Optimization

9.0(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

9

Security

Role-Based Authorization

9.0(won by 0.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

Authentication

9.3(won by 0.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

8

Audit Logs

9.7(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

9

Encryption

9.0

5

9.1(won by 0.1)

9

Support

Multi-Model

9.3(won by 1.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

9

BI Connectors

9.7(won by 1.8)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

8

Operating Systems

9.3(won by 0.4)

5

8.9

9

Database as a Service (DBaaS)[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

9.2

23

Not enough data

Configuration

Application Performance

9.1(won by default)

17

Not enough data

Orchestration

8.9(won by default)

15

Not enough data

Database Monitoring

8.9(won by default)

16

Not enough data

Anomaly Detection

8.8(won by default)

14

Not enough data

Network Security

9.6(won by default)

15

Not enough data

Database Administration

Provisioning

9.2(won by default)

16

Not enough data

Governance

8.6(won by default)

16

Not enough data

Auditing

8.7(won by default)

14

Not enough data

Availability

Scalability

8.8(won by default)

17

Not enough data

Backup

9.4(won by default)

19

Not enough data

Archiving

8.9(won by default)

15

Not enough data

Indexing

8.9(won by default)

15

Not enough data

Security

Data Masking

10.0(won by default)

6

Not enough data

Authentication And Single Sign-On

9.4(won by default)

6

Not enough data

Data Anonymization

9.0(won by default)

5

Not enough data

Data Management

Data Replication

9.8(won by default)

7

Not enough data

Advanced Data Analytics

10.0(won by default)

5

Not enough data

User Insights

Reviewers' Company Size

[![Amazon Neptune](https://images.g2crowd.com/uploads/product/hd_favicon/1528476467/amazon-neptune.svg "Amazon Neptune")](https://www.g2.com/products/amazon-neptune/reviews)

Amazon Neptune

Small-Business(50 or fewer emp.)

56.7%

Mid-Market(51-1000 emp.)

16.7%

Enterprise(\> 1000 emp.)

26.7%

[![Tigergraph](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_43531f5679c36bbe2d4595f3952b54b2/tigergraph.jpg "Tigergraph")](https://www.g2.com/products/tigergraph/reviews)

Tigergraph

Small-Business(50 or fewer emp.)

9.1%

Mid-Market(51-1000 emp.)

36.4%

Enterprise(\> 1000 emp.)

54.5%

Small-Business

(50 or fewer emp.)

56.7%

9.1%

Mid-Market

(51-1000 emp.)

16.7%

36.4%

Enterprise

(\> 1000 emp.)

26.7%

54.5%

Reviewers' Industry

[![Amazon Neptune](https://images.g2crowd.com/uploads/product/hd_favicon/1528476467/amazon-neptune.svg "Amazon Neptune")](https://www.g2.com/products/amazon-neptune/reviews)
Amazon Neptune

Computer Software

19.4%

Accounting

12.9%

Information Technology and Services

12.9%

Marketing and Advertising

9.7%

Animation

3.2%

Other

41.9%

[![Tigergraph](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_43531f5679c36bbe2d4595f3952b54b2/tigergraph.jpg "Tigergraph")](https://www.g2.com/products/tigergraph/reviews)
Tigergraph

Information Technology and Services

18.2%

Computer Software

18.2%

Marketing and Advertising

9.1%

Hospital & Health Care

9.1%

Financial Services

9.1%

Other

36.4%

FAQs

## Amazon Neptune vs Tigergraph FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Amazon Neptune vs Tigergraph?

Tigergraph stands out for its higher G2 rating and reviewer-cited scalability, while Amazon Neptune is favored for ease of setup and integration with AWS services.

| | [Amazon Neptune](https://www.g2.com/products/amazon-neptune/reviews) | [Tigergraph](https://www.g2.com/products/tigergraph/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (31 reviews) | 4.6/5 (11 reviews) |
| Ease of Setup score | 8.7 | 7.2 |
| Quality of Support score | 9.3 | 8.7 |
| Top Reviewer-Cited Strength | Integration with AWS services and ease of use | Exceptional scalability and advanced graph analytics |

### How do the pricing models of Amazon Neptune and Tigergraph compare?

Amazon Neptune is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Tigergraph.

- **Amazon Neptune:** In recent reviews, many cite the pay-as-you-go model as cost-effective for scalable projects, but note that advanced analytics and ML add-ons can increase costs.
- **Tigergraph:** Reviewers consistently mention that Tigergraph is costly and challenging for smaller organizations to adopt, with several noting the high price as a barrier.
- **Switching reasons:** Recent reviewers recommend testing data on open-source alternatives before committing to paid services like Amazon Neptune or Tigergraph due to cost considerations.

### What are the best alternatives to Amazon Neptune and Tigergraph?

The top three alternatives to Amazon Neptune and Tigergraph are Neo4j Graph Database, Arango, and Azure Cosmos DB.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Amazon Neptune](https://www.g2.com/products/amazon-neptune/reviews) | 4.3/5 (31 reviews) | — | Pay-as-you-go model is cost-effective for scalable projects, but advanced analytics can be expensive | Integration with AWS services and ease of use |
| [Tigergraph](https://www.g2.com/products/tigergraph/reviews) | 4.6/5 (11 reviews) | — | Costly and challenging for smaller organizations to adopt | Exceptional scalability and advanced graph analytics |
| [Neo4j Graph Database](https://www.g2.com/products/neo4j-graph-database/reviews) | 4.5/5 (133 reviews) | Small-Business | — | Strong graph database capabilities and community support |
| [Arango](https://www.g2.com/products/arango/reviews) | 4.6/5 (115 reviews) | Small-Business | — | Multi-model database flexibility |
| [Azure Cosmos DB](https://www.g2.com/products/azure-cosmos-db/reviews) | 4.2/5 (68 reviews) | Enterprise | — | Global distribution and multi-model support |

### Which Database as a Service (DBaaS) features should I prioritize when comparing Amazon Neptune and Tigergraph?

Buyers should prioritize scalability, ease of setup, integration capabilities, quality of support, and advanced analytics when comparing Amazon Neptune and Tigergraph.

- **Scalability:** Amazon Neptune (multiple reviews cite autoscaling and high availability); Tigergraph (reviewers highlight exceptional scalability for large datasets).
- **Ease of Setup:** Amazon Neptune 8.7; Tigergraph 7.2.
- **Integration capabilities:** Amazon Neptune integrates with AWS services and Gremlin; Tigergraph offers built-in REST API and visualization tools.
- **Quality of Support:** Amazon Neptune 9.3; Tigergraph 8.7.
- **Advanced analytics:** Tigergraph is noted for built-in ML and advanced graph analytics; Amazon Neptune supports complex graph queries and analytics.

### What are the pros and cons of Amazon Neptune vs Tigergraph?

Tigergraph's headline strength is scalability and advanced analytics, while Amazon Neptune is favored for ease of setup and AWS integration.

- **Amazon Neptune strengths:** Reviewers highlight ease of use, integration with AWS services, high availability, autoscaling, and strong security features.
- **Amazon Neptune trade-offs:** Several reviewers note higher costs for advanced analytics and ML add-ons, and a learning curve for graph modeling.
- **Tigergraph strengths:** Reviewers consistently cite exceptional scalability, fast query performance, advanced analytics, and a feature-rich query language (GSQL).
- **Tigergraph trade-offs:** Reviewers mention a steep learning curve, high cost, and limited customization in visualization tools.

### Is Amazon Neptune or Tigergraph better for small businesses?

Amazon Neptune is a better fit for small businesses, supported by reviewer sentiment and usability feedback.

- **Amazon Neptune:** Recent reviews from small and medium-sized business users praise its ease of use, user interface, and ability to manage and analyze company data securely.
- **Tigergraph:** Reviewers note that the high cost and steep learning curve make Tigergraph less accessible for smaller organizations.

### Which Database as a Service (DBaaS) platform has better integrations?

Amazon Neptune is favored for integrations, particularly with AWS services and Gremlin.

- **Amazon Neptune:** Integrates with Gremlin and Amazon CloudWatch, with reviewers highlighting ease of integration with AWS ecosystem.
- **Tigergraph:** Reviewers mention built-in REST API and visualization tools, but do not cite third-party integrations as frequently.

### How do Amazon Neptune and Tigergraph compare on customer support?

Amazon Neptune leads on Quality of Support with a 0.6-point advantage over Tigergraph.

- **Amazon Neptune:** Reviewers consistently praise responsive support, technical documentation, and AWS support team, with a Quality of Support score of 9.3.
- **Tigergraph:** Reviewers note helpful documentation and support resources, but some mention limited community support, with a Quality of Support score of 8.7.

### Which is easier to implement, Amazon Neptune or Tigergraph?

Amazon Neptune is easier to implement, with a 1.5-point higher Ease of Setup score than Tigergraph.

- **Amazon Neptune:** Reviewers describe quick setup, user-friendly interface, and minimal infrastructure management.
- **Tigergraph:** Reviewers report a steeper learning curve and more complex initial setup, especially for those new to graph databases.

### Which product has better Scalability?

Scalability is the most frequently mentioned feature, with Tigergraph receiving stronger reviewer sentiment for large-scale deployments.

- **Amazon Neptune:** Reviewers cite autoscaling, high availability, and support for up to 15 read replicas, with a Meets Requirements score of 9.0.
- **Tigergraph:** Reviewers highlight exceptional scalability, fast query performance on large datasets, and advanced analytics, with a Meets Requirements score of 8.5.

Alternatives

**Amazon Neptune Alternatives**

 ![Neo4j Graph Database](https://images.g2crowd.com/uploads/product/hd_favicon/c73a6eabb2db2ffff9a8dd4fa90e29a3/neo4j-graph-database.svg "Neo4j Graph Database")

[
Neo4j Graph Database
](/products/neo4j-graph-database/reviews)

 ![Arango](https://images.g2crowd.com/uploads/product/hd_favicon/e25ea2e3c08688b5a248e3f3bb669eff/arango.svg "Arango")

[
Arango
](/products/arango/reviews)

 ![Azure Cosmos DB](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f176b4154a751d10150daa67a57b7dc5/azure-cosmos-db.jpg "Azure Cosmos DB")

[
Azure Cosmos DB
](/products/azure-cosmos-db/reviews)

 ![OrientDB](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b6c8dc601675e543580858cf59cc22f0/orientdb.png "OrientDB")

[
OrientDB
](/products/orientdb/reviews)

**Tigergraph Alternatives**

 ![Neo4j Graph Database](https://images.g2crowd.com/uploads/product/hd_favicon/c73a6eabb2db2ffff9a8dd4fa90e29a3/neo4j-graph-database.svg "Neo4j Graph Database")

[
Neo4j Graph Database
](/products/neo4j-graph-database/reviews)

 ![Arango](https://images.g2crowd.com/uploads/product/hd_favicon/e25ea2e3c08688b5a248e3f3bb669eff/arango.svg "Arango")

[
Arango
](/products/arango/reviews)

 ![Dgraph](https://images.g2crowd.com/uploads/product/hd_favicon/435bb69d3fb894a2a274e9a81e70e1b3/dgraph.svg "Dgraph")

[
Dgraph
](/products/dgraph/reviews)

 ![Redis Software](https://images.g2crowd.com/uploads/product/hd_favicon/bc33baea6f8c2aa6f6b84dfec0a91f54/redis-software.svg "Redis Software")

[
Redis Software
](/products/redis-software/reviews)

## Amazon Neptune vs Tigergraph

- Reviewers felt that Amazon Neptune meets the needs of their business better than Tigergraph.
- When comparing quality of ongoing product support, reviewers felt that Amazon Neptune is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Neptune over Tigergraph.