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# Amazon Neptune vs Arango Comparison - What are their main differences?

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Amazon NeptuneArango[+ Add Product](#)

Pricing

**Amazon Neptune**
No pricing available

**Arango**
Free Trial

**Contact Us** · ArangoGraph Insights Platform

**Free** · ArangoDB Graph Database Community Edition

**Contact Us** · ArangoDB Graph Database Enterprise Edition

**Pricing Insights**
from reviews

Perceived Cost

**Amazon Neptune**
$$$$$

**Arango**
$$$$$

Average Discount

**Amazon Neptune**
Not enough reviews yet

**Arango**
27%

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See it for free

Time to Implement

**Amazon Neptune** 6 months
Based on 100 responses

**Arango** 6 months
Based on 100 responses

Return on Investment

**Amazon Neptune** 6 months
Based on 100 responses

**Arango** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Amazon Neptune**
Not enough data

**Arango**

Ease of Use (14)

Features (10)

Poor Usability (5)

Difficult Learning (4)

Integrations

**Amazon Neptune**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image")

Amazon S3 Glacier

](https://www.g2.com/products/amazon-s3-glacier/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-identity-and-access-management-iam.jpg "Product Avatar Image")

AWS IAM

](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c4a5b3e45954f5eda41e57b67661716e/gremlin.png "Product Avatar Image")

Gremlin

](https://www.g2.com/products/gremlin/reviews)[
View all
](https://www.g2.com/products/amazon-neptune/integrations)

**Arango**
Not enough data

Screenshots

**Amazon Neptune**
 ![Amazon Neptune screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128606/Screen-Shot-2020-02-17-at-2.29.01-PM.png)

**Arango**
 ![Arango screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/61132/expirable-direct-uploads_2F9bd97cfa-95cc-43ff-85e2-6dfa309960c0_2FArangoDB_Graph_Viewer.gif)

**Ratings**
from reviews

Meets Requirements

**Amazon Neptune**

**9.0** /10

Based on 27 responses

**Arango**

**8.8** /10

Based on 104 responses

Ease of Use

**Amazon Neptune**

**9.1** /10

Based on 28 responses

**Arango**

**8.9** /10

Based on 105 responses

Ease of Setup

**Amazon Neptune**

**8.7** /10

Based on 10 responses

**Arango**

**8.7** /10

Based on 72 responses

Ease of Admin

**Amazon Neptune**

**9.0** /10

Based on 10 responses

**Arango**

**8.7** /10

Based on 55 responses

Quality of Support

**Amazon Neptune**

**9.3** /10

Based on 25 responses

**Arango**

**8.8** /10

Based on 92 responses

Has the product been a good partner in doing business?

**Amazon Neptune**

**8.5** /10

Based on 10 responses

**Arango**

**9.0** /10

Based on 47 responses

Product Direction (% positive)

**Amazon Neptune**

**9.6** /10

Based on 28 responses

**Arango**

**9.2** /10

Based on 104 responses

**Features**
ratings from reviews

Graph Databases

**9.2** /10

Based on 8 responses

**8.5** /10

Based on 43 responses

Database as a Service (DBaaS)

**9.2** /10

Based on 23 responses

**8.1** /10

Based on 20 responses

Enterprise Search Software

Not enough data

**8.0** /10

Based on 16 responses

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Key Value Databases

Not enough data

**8.7** /10

Based on 19 responses

Document Databases

Not enough data

**8.1** /10

Based on 37 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
56.7%

Mid-Market(51-1000 emp.)
16.7%

Enterprise(\> 1000 emp.)
26.7%

Small-Business(50 or fewer emp.)
56.7%

Mid-Market(51-1000 emp.)
16.7%

Enterprise(\> 1000 emp.)
26.7%

Small-Business(50 or fewer emp.)
57.9%

Mid-Market(51-1000 emp.)
21.9%

Enterprise(\> 1000 emp.)
20.2%

Small-Business(50 or fewer emp.)
57.9%

Mid-Market(51-1000 emp.)
21.9%

Enterprise(\> 1000 emp.)
20.2%

**Reviewers' Industry**

[![Amazon Neptune](https://images.g2crowd.com/uploads/product/hd_favicon/1528476467/amazon-neptune.svg "Amazon Neptune")](https://www.g2.com/products/amazon-neptune/reviews)
Amazon Neptune

Computer Software
19.4%

Accounting
12.9%

Information Technology and Services
12.9%

Marketing and Advertising
9.7%

Animation
3.2%

Other
41.9%

[![Arango](https://images.g2crowd.com/uploads/product/hd_favicon/e25ea2e3c08688b5a248e3f3bb669eff/arango.svg "Arango")](https://www.g2.com/products/arango/reviews)
Arango

Information Technology and Services
20.9%

Computer Software
19.1%

Internet
7.0%

Financial Services
6.1%

Hospital & Health Care
5.2%

Other
41.7%

Alternatives

**Amazon Neptune Alternatives**

 ![Neo4j Graph Database](https://images.g2crowd.com/uploads/product/hd_favicon/c73a6eabb2db2ffff9a8dd4fa90e29a3/neo4j-graph-database.svg "Neo4j Graph Database")

[
Neo4j Graph Database
](/products/neo4j-graph-database/reviews)

 ![Microsoft Azure Cosmos DB](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bf3a2d063627ccecf9d66f9d6a5edc13/microsoft-microsoft-azure-cosmos-db.jpg "Microsoft Azure Cosmos DB")

[
Microsoft Azure Cosmos DB
](/products/microsoft-microsoft-azure-cosmos-db/reviews)

 ![OrientDB](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b6c8dc601675e543580858cf59cc22f0/orientdb.png "OrientDB")

[
OrientDB
](/products/orientdb/reviews)

 ![MongoDB Atlas](https://images.g2crowd.com/uploads/product/hd_favicon/d217eaad5fe841fcdd1136204e725516/mongodb-atlas%282%29.svg "MongoDB Atlas")

[
MongoDB Atlas
](/products/mongodb-atlas/reviews)

**Arango Alternatives**

 ![Microsoft Azure Cosmos DB](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bf3a2d063627ccecf9d66f9d6a5edc13/microsoft-microsoft-azure-cosmos-db.jpg "Microsoft Azure Cosmos DB")

[
Microsoft Azure Cosmos DB
](/products/microsoft-microsoft-azure-cosmos-db/reviews)

 ![Couchbase](https://images.g2crowd.com/uploads/product/hd_favicon/dd79f62d3c4f2a10c48a39526a14d4e7/couchbase.svg "Couchbase")

[
Couchbase
](/products/couchbase/reviews)

 ![Redis Software](https://images.g2crowd.com/uploads/product/hd_favicon/bc33baea6f8c2aa6f6b84dfec0a91f54/redis-software.svg "Redis Software")

[
Redis Software
](/products/redis-software/reviews)

 ![Amazon DynamoDB](https://images.g2crowd.com/uploads/product/hd_favicon/5383be31b099738701f86724a8b5cf9a/amazon-web-services-aws-amazon-dynamodb.svg "Amazon DynamoDB")

[
Amazon DynamoDB
](/products/amazon-web-services-aws-amazon-dynamodb/reviews)

## Amazon Neptune vs Arango FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Arango vs Amazon Neptune?

Arango stands out for its multi-model flexibility and higher G2 rating, while Amazon Neptune is favored for its managed AWS integration and support experience.

| [Arango](https://www.g2.com/products/arango/reviews) | [Amazon Neptune](https://www.g2.com/products/amazon-neptune/reviews) |
| --- | --- |
| 4.6/5 (115 reviews) | 4.3/5 (31 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.7 |
| 8.8 | 9.3 |
| Multi-model flexibility | Managed AWS integration and support |

### How do the pricing models of Arango and Amazon Neptune compare?

Arango is perceived as the stronger value compared to Amazon Neptune, based on reviewer satisfaction with pricing and cost.

- **Arango:** Reviewers highlight its open-source model and cost-effectiveness, especially for startups and small businesses, noting that it is not expensive for beginners and offers a free subscription tier for initial testing.
- **Amazon Neptune:** Reviewers frequently mention that costs can be high, particularly for advanced analytics and ML add-ons, and that it may not be cost-effective for smaller startups or personal projects.
- **Switching reasons:** Several reviewers cite Arango's lower cost and open-source flexibility as reasons for choosing it over more expensive managed solutions.

### What are the best alternatives to Arango and Amazon Neptune?

The top three alternatives to Arango and Amazon Neptune are Neo4j Graph Database, Azure Cosmos DB, and Redis Software.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Arango](https://www.g2.com/products/arango/reviews) | 4.6/5 (115 reviews) | Small-Business | Open-source, cost-effective for startups | Multi-model flexibility |
| [Amazon Neptune](https://www.g2.com/products/amazon-neptune/reviews) | 4.3/5 (31 reviews) | Small-Business | Costs can be high for advanced analytics | Managed AWS integration and support |
| [Neo4j Graph Database](https://www.g2.com/products/neo4j-graph-database/reviews) | 4.5/5 (133 reviews) | Small-Business | — | Graph data modeling and traversal |
| [Azure Cosmos DB](https://www.g2.com/products/azure-cosmos-db/reviews) | 4.2/5 (68 reviews) | Enterprise | — | Scalability and global distribution |
| [Redis Software](https://www.g2.com/products/redis-software/reviews) | 4.5/5 (136 reviews) | Small-Business | — | Performance and in-memory speed |

### Which Graph Databases features should I prioritize when comparing Arango and Amazon Neptune?

Buyers should prioritize Query Language, Multi-model Support, Ease of Setup, Integrations, and Quality of Support when comparing Arango and Amazon Neptune.

- **Query Language:** Arango has 3 all-time mentions for querying, with reviewers praising its AQL for power and intuitiveness; Amazon Neptune supports Gremlin and SPARQL, with reviewers highlighting its flexibility for property graph and RDF models.
- **Multi-model Support:** Arango is frequently cited for its ability to handle document, graph, and key-value data in one engine (4 all-time mentions for flexibility); Amazon Neptune is focused on graph models only.
- **Ease of Setup:** Both score 8.7, but Arango reviewers mention a learning curve, while Neptune is praised for managed setup and AWS integration.
- **Integrations:** Arango integrates with Python (6 all-time mentions) and MongoDB (5); Amazon Neptune integrates with Gremlin (3) and AWS services like CloudWatch (1).
- **Quality of Support:** Amazon Neptune scores higher at 9.3 vs Arango's 8.8, with reviewers noting prompt AWS support.

### What are the pros and cons of Arango vs Amazon Neptune?

Arango's headline strength is its multi-model flexibility, while Amazon Neptune's is its managed AWS integration and support.

- **Arango strengths:** Multi-model flexibility (4 all-time mentions for flexibility), powerful and intuitive query language (3 for querying), ease of use (4), and strong documentation (3).
- **Arango trade-offs:** Steep learning curve (3 all-time mentions for learning difficulty), improvement needed in some areas (4), and limited community support for complex queries.
- **Amazon Neptune strengths:** Managed AWS integration, support for both property graph and RDF models, high availability, and strong support experience (Quality of Support 9.3).
- **Amazon Neptune trade-offs:** Higher costs for advanced analytics and ML add-ons, no self-hosted deployment option, and a learning curve for graph modeling.

### Is Arango or Amazon Neptune better for small businesses?

Arango is the better fit for small businesses, supported by its largest segment and positive small-business reviewer sentiment.

- **Arango:** Small-Business is the largest segment, with reviewers highlighting its open-source model, cost-effectiveness, and suitability for startups and early-stage projects.
- **Amazon Neptune:** Small-Business is also the largest segment, but reviewers frequently mention cost concerns for smaller organizations and personal projects.

### Which Graph Databases platform has better integrations?

Arango is favored for integrations, with more reviewer-cited integration options and higher mention counts.

- **Arango:** Integrates with Python (6 all-time mentions) and MongoDB (5), with reviewers noting ease of integration and flexibility.
- **Amazon Neptune:** Integrates with Gremlin (3) and AWS CloudWatch (1), with reviewers highlighting AWS ecosystem compatibility.

### How do Arango and Amazon Neptune compare on customer support?

Amazon Neptune leads on Quality of Support with a 0.5-point advantage over Arango (9.3 vs 8.8).

- **Arango:** Reviewers describe support as helpful and responsive, though some mention a desire for more proactive or faster responses for lower-priority cases.
- **Amazon Neptune:** Reviewers consistently praise AWS support for promptness, technical expertise, and comprehensive documentation, with multiple mentions of positive support experiences.

### Which is easier to implement, Arango or Amazon Neptune?

Arango and Amazon Neptune are at parity on Ease of Setup, both scoring 8.7.

- **Arango:** Reviewers note that setup is straightforward, especially with Docker and managed hosting, but mention a learning curve for advanced features and cluster management.
- **Amazon Neptune:** Reviewers highlight the ease of creating instances and managed setup, with AWS integration simplifying infrastructure management.

### Which product has better Query Language?

Arango is favored for Query Language, with reviewers consistently praising its AQL for power and intuitiveness.

- **Arango:** 3 all-time mentions for querying, with reviewers describing AQL as powerful, intuitive, and easy to learn, especially for those familiar with SQL.
- **Amazon Neptune:** Reviewers highlight support for Gremlin and SPARQL, noting flexibility for property graph and RDF models, but do not cite the query language as a standout strength.

## Amazon Neptune vs Arango

When assessing the two solutions, reviewers found Amazon Neptune easier to use and administer. However, reviewers felt that Arango was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.

- Reviewers felt that Amazon Neptune meets the needs of their business better than Arango.
- When comparing quality of ongoing product support, reviewers felt that Amazon Neptune is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Neptune over Arango.